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David Wilson's Villa Ford

Orange, CA

4.8
418 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 418 reviews

January 25, 2017

A DONE DEAL! I told Jeffrey what I needed to make a deal and he took care of it!! That simple!! Most of the process was done ONLINE as I requested and I only went More

by George Abbascia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge and Christian
Jan 25, 2017 -

David Wilson's Villa Ford responded

Hi George, we're so happy to read this review and see our team got you in and out in no time. We hope you're loving your vehicle and should you need anything, please let us know! Hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 24, 2017

Great people to work with! Quality of cars. Quantity of cars! Ease of paperwork! Salesperson was very knowledgeable, and easy to work with. Very clean. I will always buy my cars More

by Musicman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Tony P
Jan 24, 2017 -

David Wilson's Villa Ford responded

Providing quality service is our number one priority and it appears you received just that. It's a pleasure reading this great review and we thank you for choosing us here. We're always here for you, so please don't hesitate to let us know should you need anything. Hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 24, 2017

Beware! This is NOT a reputable place to do business! I Purchased a 2004 Thunderbird from Zak in the Internet department on Saturday mid day and he sent me th More

by Sammy Fowler
Customer Service
Recommend Dealer
No
Employees Worked With
Zak
Jan 25, 2017 -

David Wilson's Villa Ford responded

Hi Sam, First off, we'd like to apologize for what transpired. The vehicle you were attempting to purchase is a very rare vehicle and because it was posted online and made available nationwide, it gathered a very high level of interest from many people. It's because of this that there was confusion, as another party was attempting to purchase the Thunderbird simultaneously. We completely understand your disappointment with this outcome and are still trying to determine what transpired, so we can make sure this never happens again. I'm always available to discuss this issue in further detail, so please don't hesitate to contact me. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 21, 2017

Great Purchasing Experience Went to dealership looking to buy a used vehicle, and with the help of Tim Hill, our sales Rep. rolled off the lot in a new 2016 Focus. This is the f More

by FordGuy63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hill in sales and Jorge in finance
Jan 23, 2017 -

David Wilson's Villa Ford responded

Congrats on your new Focus and welcome to the Villa Ford Family! Tim is a great asset to us here and it's no surprise that he was able to get you and your wife into your first brand new car. Thank you for taking the time to leave this outstanding review and should you ever need anything, please let us or Tim know. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 20, 2017

Best car buying experience ever! Outstanding effort from sales to finance! The process was smooth and the rates through ford finance the best. I would highly recommend this dea More

by Adrianjackson78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge, Jim Saenz
Jan 23, 2017 -

David Wilson's Villa Ford responded

Hi Adrian, We strive to provide great service from all departments and are so happy to see that our staff did just that. We hope you're enjoying your new vehicle and hope to work with you for years to come. Take care! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 20, 2017

I went in for an oil change, Didn't have an appointment but was told they were quite busy . Had a lot of cars ahead of me. I said I would wait since you have a nice waiting room More

by car53781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kyler
Jan 23, 2017 -

David Wilson's Villa Ford responded

Thank you for this awesome review! We're so happy to see that your service experience was a positive one and you enjoyed your time in our waiting room. We hope your vehicle is running just like new and we look forward to seeing you at your next service appointment. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 19, 2017

Villa ford- Great customer service I had an amazing experience with a recent vehicle purchase I made through Villa ford. From the moment I called, Aj, the sales manager, was courteous e More

by Karbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj
Jan 20, 2017 -

David Wilson's Villa Ford responded

Wow! Thank you for traveling so far to purchase a vehicle from us here at David Wilson's Villa Ford. It's a great pleasure to see that AJ went above and beyond to make sure your experience was top-notch. He's an outstanding member of our team and we're extremely lucky to have him. We'd like to thank you for this outstanding review and if there's ever anything you need, please don't hesitate to let us or AJ know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 13, 2017

Great service Great dealership. Bought new car. So happy. The people were friendly and not pushy at all. The deal was fair to both parties. I go to this Ford dealer More

by Paul55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian, Bryan, finance
Jan 16, 2017 -

David Wilson's Villa Ford responded

Hi Paul, Congrats on your new car and welcome to the Villa Ford Family. We couldn't be happier to see that our team provided you with the great service you deserve. We appreciate you choosing us here and can't wait to serve you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 10, 2017

very polite everyone was I got there very late my appointment was at 7am thought it was at 10 as soon as i ,got off the car the nice young lady meet me i asked for randy she More

by vicky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy,bradley
Jan 11, 2017 -

David Wilson's Villa Ford responded

Hi Vicky, We're so pleased to read this and see that Randy took great care of you and your vehicle. We appreciate you choosing us here at Villa Ford and please let us or Randy know, should you need anything. See you again soon! Sincerely, Scott Wade General Manager

January 06, 2017

Great service great people, deal, recommend for sure! We bought our previous new vehicle prior to this one also with this dealership, we are returned customers. Lik More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey & Trent
Jan 06, 2017 -

David Wilson's Villa Ford responded

Hi James, Thank you for your loyalty to us here and for being a member of the Villa Ford Family! We're so grateful for your business and hope you're enjoying your new vehicle! Thanks for this awesome review and we hope to see you soon. Sincerely, Scott Wade General Manager

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