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David Wilson's Villa Ford

Orange, CA

4.8
434 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 434 reviews

July 30, 2017

Service On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. Much More

by Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bowen
Jul 31, 2017 -

David Wilson's Villa Ford responded

We're so pleased to read this and see that Robert took great care of you and your Escape. We hope it's running just like new and we look forward to providing you with quality service for years to come. See you at your next oil change! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

April 22, 2017

Great deal, QUICK! Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal. More

by Goldn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goldsmith, Tony Pasqualetto, Lorena Montalvo, Christian Noseworthy
Apr 24, 2017 -

David Wilson's Villa Ford responded

Jeffrey and Tony are both great members of our team and we're so pleased to see that they took great care of you. Thanks for stopping by and we'll see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 26, 2017

Thank you Jeremy in service department Jeremy was very helpful and explained everything about my car. He was pleasant and courteous. Thanks for getting my car in and out in good time. Cath More

by Kjkedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 27, 2017 -

David Wilson's Villa Ford responded

Hi Catherine, Thanks for this quality review. Jeremy is a great asset to us here and we're very happy to see that he's provided you with the 5-star service you deserve. Thanks for choosing us here and should you ever need anything, please let us know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 19, 2017

Very helpful! Paul in service was very helpful. I got my car in and out of there in a very timely matter. We will definitely use Villa Ford service again. More

by Walkerfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul in service
Mar 20, 2017 -

David Wilson's Villa Ford responded

Hi Walker Family, Paul is awesome and we're so happy to see that he got you in and out in no time. Thanks for stopping by and we look forward to seeing you at your next service visit. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 19, 2017

Service Great service , comfortable environment even during construction. My car was finished within the time frame given. I love my Ford and love the servic More

by Cathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Matt
Mar 20, 2017 -

David Wilson's Villa Ford responded

Hi Cathleen, We appreciate your business and this quality review. We take great pride in providing 5-star service and are happy to see that our team provided you just that. We hope your Ford is treating you well and we hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 12, 2017

Service Manager, Brian, went the extra mile! We brought our Edge in for an oil change. Our service tech was out and Jeremy helped us. He was very kind and helpful. During an overall inspection More

by sweets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Brian
Mar 13, 2017 -

David Wilson's Villa Ford responded

We're disappointed to see that there was an issue regarding the price of your services but we're very happy to see that Brian took great care of you and helped resolve this issue. We hope your Edge is treating you well and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 11, 2017

30,000 service for my Ford Focus I brought my car in for 30,000 mile service. I was provided a loaner car so I wouldn't have to wait a couple of hours while my car was being servic More

by travel,mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 13, 2017 -

David Wilson's Villa Ford responded

It's a great pleasure to read this and see that our team provided you with a quality service experience. We hope your vehicle is running just like new and should you ever need anything, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 09, 2017

Oil service The service was timely and the service rep was really helpful. The temporary service or waiting area was too cold. They need to turn the air conditio More

by Howard Peck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Simon
Mar 10, 2017 -

David Wilson's Villa Ford responded

Hi Howard, It's a pleasure to see that our team got you in and out in no time. We've taken note about the A/C and will make sure it's turned down next time. We hope your vehicle is running just like new and hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 09, 2017

Recommend the sales people but not the service people . Sales people were very nice and attentive and able to recommend a very good deal for me. They spend a lot of time meeting my needs and answering my qu More

by Jean Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes, Jessica, finance bhez?
Mar 10, 2017 -

David Wilson's Villa Ford responded

Hi Jean, We strive to provide quality service to each and every customer and couldn't be happier to see that our team provided you just that. We'd like to congratulate you on your new vehicle and should you have any questions, please let us know. We're always here to help! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

March 05, 2017

Great service Thanks Brian service manager and dustin for your great service.Keep up the good work. I will keep coming here to service my 2015 ford fiesta... More

by gooddoggy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 05, 2017 -

David Wilson's Villa Ford responded

Thanks for this great review and thank you for choosing Villa Ford! Brian and Dustin are great assets to us here and we're so happy to see that they took great care of you. We hope your Fiesta is running just like new and we'll see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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