
David Wilson's Villa Ford
Orange, CA
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Service On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. Much On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. Much to my surprise the Service writer Robert Bowen asked me if I had purchased the car from Villa Ford, I of course said yes and he said well in that case your Oil and Filter change are free, so I ended up paying $12.95 for the Works Package that included tire rotation and a wash. I was extremely pleased with the friendly atmosphere and also the work that was done . More
Great deal, QUICK! Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal. Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal. More
Thank you Jeremy in service department Jeremy was very helpful and explained everything about my car. He was pleasant and courteous. Thanks for getting my car in and out in good time. Cath Jeremy was very helpful and explained everything about my car. He was pleasant and courteous. Thanks for getting my car in and out in good time. Catherine Reyna More
Very helpful! Paul in service was very helpful. I got my car in and out of there in a very timely matter. We will definitely use Villa Ford service again. Paul in service was very helpful. I got my car in and out of there in a very timely matter. We will definitely use Villa Ford service again. More
Service Great service , comfortable environment even during construction. My car was finished within the time frame given. I love my Ford and love the servic Great service , comfortable environment even during construction. My car was finished within the time frame given. I love my Ford and love the service. I will buy another Ford knowing the service is hassle free. More
Service Manager, Brian, went the extra mile! We brought our Edge in for an oil change. Our service tech was out and Jeremy helped us. He was very kind and helpful. During an overall inspection We brought our Edge in for an oil change. Our service tech was out and Jeremy helped us. He was very kind and helpful. During an overall inspection, mechanic noticed that the power steering hose had a leak. When repairs were made, we were not kept updated with the cost. The final invoice was much more than anticipated. Brian went the extra mile and adjusted our bill as much as possible and gave us a free oil change for our next service. Thanks to his excellent customer service, we will continue to use David Wilson's Villa Ford dealership for our service needs. More
30,000 service for my Ford Focus I brought my car in for 30,000 mile service. I was provided a loaner car so I wouldn't have to wait a couple of hours while my car was being servic I brought my car in for 30,000 mile service. I was provided a loaner car so I wouldn't have to wait a couple of hours while my car was being serviced. I appreciated this concern for my time. More
Oil service The service was timely and the service rep was really helpful. The temporary service or waiting area was too cold. They need to turn the air conditio The service was timely and the service rep was really helpful. The temporary service or waiting area was too cold. They need to turn the air conditioning system down a bit. More
Recommend the sales people but not the service people . Sales people were very nice and attentive and able to recommend a very good deal for me. They spend a lot of time meeting my needs and answering my qu Sales people were very nice and attentive and able to recommend a very good deal for me. They spend a lot of time meeting my needs and answering my questions. More
Great service Thanks Brian service manager and dustin for your great service.Keep up the good work. I will keep coming here to service my 2015 ford fiesta... Thanks Brian service manager and dustin for your great service.Keep up the good work. I will keep coming here to service my 2015 ford fiesta... More