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David Wilson's Villa Ford

Orange, CA

4.8
412 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 412 reviews

February 13, 2017

Staff was courteous and knowledgeable. Took my car in to fix the hatch back and have my 37,000 maintenance and oil change done. Car was repaired timely and no further issues. Staff was co More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 13, 2017 -

David Wilson's Villa Ford responded

Hi Kelly It's a pleasure to see that our service team took great care of you and your vehicle during your recent visit. We hope it's running just like new and can't wait to see you at your next service visit! Take care! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 10, 2017

Bought a new truck. Everyone was helpful and friendly. They were a pleasure with which to do business. Found just the truck I wanted. Did not waste my time. More

by Truck Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian, and others, All were outstanding.
Feb 10, 2017 -

David Wilson's Villa Ford responded

Thank you for this awesome review and congrats on your new truck. It's a team effort here and we're so happy to see that our team made sure your experience here was a great one. Welcome to the Villa Ford Family and we hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 02, 2017

Paul was great Thanks Paul for tracking down the problem and keeping me informed. I understand it was a tough one to find. Thanks again for figuring it out. More

by Jerry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 02, 2017 -

David Wilson's Villa Ford responded

Hi Jerry, Paul is great and it's no surprise to see how helpful he was in servicing your vehicle. We hope it's running just like new and should you have any questions, please let us or Paul know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 30, 2017

Excellent Julian is an excellent Salesman. It is our 6 vehicle purchase with him. Will always go back to purchase once we our ready for another vehicle. More

by Agomez OC Hills Company
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Fleet Manager
Jan 30, 2017 -

David Wilson's Villa Ford responded

Thank you for your loyalty to both Julian and Villa Ford. Julian is an outstanding member of our team and is always making sure our customers are taken care of. We hope your vehicles are treating you well and we hope to continue working with you for years to come! See you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 25, 2017

A DONE DEAL! I told Jeffrey what I needed to make a deal and he took care of it!! That simple!! Most of the process was done ONLINE as I requested and I only went More

by George Abbascia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge and Christian
Jan 25, 2017 -

David Wilson's Villa Ford responded

Hi George, we're so happy to read this review and see our team got you in and out in no time. We hope you're loving your vehicle and should you need anything, please let us know! Hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 24, 2017

Great people to work with! Quality of cars. Quantity of cars! Ease of paperwork! Salesperson was very knowledgeable, and easy to work with. Very clean. I will always buy my cars More

by Musicman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Tony P
Jan 24, 2017 -

David Wilson's Villa Ford responded

Providing quality service is our number one priority and it appears you received just that. It's a pleasure reading this great review and we thank you for choosing us here. We're always here for you, so please don't hesitate to let us know should you need anything. Hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 24, 2017

Beware! This is NOT a reputable place to do business! I Purchased a 2004 Thunderbird from Zak in the Internet department on Saturday mid day and he sent me th More

by Sammy Fowler
Customer Service
Recommend Dealer
No
Employees Worked With
Zak
Jan 25, 2017 -

David Wilson's Villa Ford responded

Hi Sam, First off, we'd like to apologize for what transpired. The vehicle you were attempting to purchase is a very rare vehicle and because it was posted online and made available nationwide, it gathered a very high level of interest from many people. It's because of this that there was confusion, as another party was attempting to purchase the Thunderbird simultaneously. We completely understand your disappointment with this outcome and are still trying to determine what transpired, so we can make sure this never happens again. I'm always available to discuss this issue in further detail, so please don't hesitate to contact me. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 21, 2017

Great Purchasing Experience Went to dealership looking to buy a used vehicle, and with the help of Tim Hill, our sales Rep. rolled off the lot in a new 2016 Focus. This is the f More

by FordGuy63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hill in sales and Jorge in finance
Jan 23, 2017 -

David Wilson's Villa Ford responded

Congrats on your new Focus and welcome to the Villa Ford Family! Tim is a great asset to us here and it's no surprise that he was able to get you and your wife into your first brand new car. Thank you for taking the time to leave this outstanding review and should you ever need anything, please let us or Tim know. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 20, 2017

Best car buying experience ever! Outstanding effort from sales to finance! The process was smooth and the rates through ford finance the best. I would highly recommend this dea More

by Adrianjackson78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge, Jim Saenz
Jan 23, 2017 -

David Wilson's Villa Ford responded

Hi Adrian, We strive to provide great service from all departments and are so happy to see that our staff did just that. We hope you're enjoying your new vehicle and hope to work with you for years to come. Take care! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

January 20, 2017

I went in for an oil change, Didn't have an appointment but was told they were quite busy . Had a lot of cars ahead of me. I said I would wait since you have a nice waiting room More

by car53781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kyler
Jan 23, 2017 -

David Wilson's Villa Ford responded

Thank you for this awesome review! We're so happy to see that your service experience was a positive one and you enjoyed your time in our waiting room. We hope your vehicle is running just like new and we look forward to seeing you at your next service appointment. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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