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David Wilson's Villa Ford

Orange, CA

4.8
412 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 412 reviews

February 28, 2017

1st Service Visit w/Villa Ford Service was great. Employees and service advisers were very friendly, professional and even called me approx 20 min BEFORE vehicle finished...just to More

by MrsB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the helpful service writer that helped me was Paul.
Mar 01, 2017 -

David Wilson's Villa Ford responded

Hi Mrs. B, Thanks for this great review! We're so pleased to see that your service experience was a great one and your vehicle was just like new when it was returned to you. Thank you for choosing us here at Villa Ford and we'll see you at your next service visit. Take care! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 28, 2017

Six months to get registration on a purchase! I purchased two vehicles this year from this dealership and they dropped the ball both times with my registration. No one returns calls unless you ca More

by Matt Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The GM, Jackie in registration, Oscar in sales and several others that said they would look into it....
Mar 14, 2017 -

David Wilson's Villa Ford responded

Hi Matt, We're very disappointed that you've had issues regarding your registration on both vehicles you've purchased from us. Your business is extremely important to us and we'd like to keep it. Please contact me when you have a moment, so we can resolve this issue. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 27, 2017

Special order F150 Lariat These guys were awesome! I wanted a certain design and set of packages and instead of trying to sell me another truck, they ordered what I wanted. Th More

by DYoung24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wasik, Daryl Uhrich
Feb 27, 2017 -

David Wilson's Villa Ford responded

Congrats on your new truck and welcome to the David Wilson's Villa Ford Family! We're so happy to see that our team got you the exact truck you wanted. We hope you're loving it so far and we can't wait to see you at your first service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 23, 2017

Excellent service Villa is under construction and they have done an outstanding job of making the service and waiting area a very good place to be. The personnel make More

by Pat Estrellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 24, 2017 -

David Wilson's Villa Ford responded

Hi Pat, We're very happy to see that you felt comfortable in our waiting area while we renovate our facility. Thank you for choosing to service your vehicle here and we can't wait to show you the new and improved Villa Ford! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 22, 2017

Oil change service Great customer service! Not very pushy and only recommended service needed. Gave future recommendations as well. Will definitely keep coming back to g More

by Electric car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 23, 2017 -

David Wilson's Villa Ford responded

Thanks for this great review and thanks for stopping by. We're so pleased to see that our service team took great care of you. We hope your vehicle is running just like new and we can't wait to see you at your next visit. Take care! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 22, 2017

Pleasant,no pressure to buy! We stopped at the dealership after breakfast early on a Sunday morning.We were surprised that they were open at 8:45.Austin introduced himself and we More

by SUV guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin sales
Feb 23, 2017 -

David Wilson's Villa Ford responded

Congrats on your new Edge Sport and welcome to the Villa Ford Family! We're so happy to see that Austin took great care of you and got you into the SUV you deserve. Thanks for stopping by and please don't hesitate to let us or Austin know, should you ever need anything! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 19, 2017

Service Robert was very friendly and honest. He went over the findings on my car with me and explained everything. My repair was done quickly. I was very well More

by govtmom01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 21, 2017 -

David Wilson's Villa Ford responded

It's a pleasure to read this and see that Robert took great care of you and your vehicle. We hope it's running just like new and we can't wait to see you at your next service visit. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 19, 2017

The Management and Staff were a great group to work with. It was a pleasure to work with Wes and the sales staff at Villa Ford. No high pressure sales and they were honestly more interested in making sure th More

by Kendall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 21, 2017 -

David Wilson's Villa Ford responded

Hi Rob, Wes is a great asset to us here and we're so happy to see that he made sure you got into the vehicle you deserve. Thanks for this great review and should you need anything, please let us or Wes know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 18, 2017

Overall awesome experience I worked with Jim in sales, went test driving and got my car delivered by Ryan and worked with Danny in finance and they were all awesome and fun to w More

by Hollyr86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Ryan and Danny
Feb 21, 2017 -

David Wilson's Villa Ford responded

Hi Holly, It's a team effort here and we're so happy to see that they made your first brand new car-buying experience a great one. Welcome to the Villa Ford Family and should you ever need anything, please let us know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

February 16, 2017

F-150 bed extender installation I have consistently received quality service and work at David Wilson's Villa Ford. I purchased my truck here also and was very pleased with the entir More

by forddriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Angelica. Both excellent.
Feb 21, 2017 -

David Wilson's Villa Ford responded

Providing top-notch service is our #1 priority and we're so happy to see that our service team provides you just that. We hope your F-150 is treating you well and we look forward to seeing you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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