David Wilson's Villa Ford

TERRIBLE SEVRVICE. Victor, the head of service was COMPLETELY unprofessional, rude, unhelpful, and condescending technician I've had the displeasure of working with. I Victor, the head of service was COMPLETELY unprofessional, rude, unhelpful, and condescending technician I've had the displeasure of working with. I am a woman who was raised by a mechanic and ACTUALLY pays attention and knows what can go wrong with a car. He REFUSED to return my calls only communicating through text, calling me by my husband's name EVEN AFTER I had corrected him multiple times telling him I was a woman, the wife because my husband was NEVER around cars. He scheduled our recall, we got sick and rescheduled for 2 weeks out. When we has tried till call and confirm, he said I needed to go elsewhere because they were too busy. I told him the car is acting up, he actually told me to wait until my check engine light comes on before he could fix it when i LITERALLY had an appointment. MY CAR IS UNDER WARRANTY and a recall is a recall. He THEN proceeds to fix something else that I did NOT consent to and when he called to tell me he had an appointment for me, didn't fix my recall. My car STILL made the same noise, and now I'm stuck on the side of the road. My family has been loyal villaford people for over 30 years. We have a 1999 F350, all the way down to an escape. I will NEVER bring my car back here. More

My experience from start to finish was, in a word, great. Everyone I encountered was kind and cared about my needs and wants. Even though my vehicle was a custom order, I never felt that there was any pressu Everyone I encountered was kind and cared about my needs and wants. Even though my vehicle was a custom order, I never felt that there was any pressure. Dean and Jacob are the best. More

Everyone who helped us was friendly, helpful, and patient. Very easy process and we’re very happy with our car. patient. Very easy process and we’re very happy with our car. More

Great service from start to finish. I love villa ford. You have a customer for life I love villa ford. You have a customer for life More

Best customer service and car care! I drive from LA to Villa Ford for exceptional service I drive from LA to Villa Ford for exceptional service More

Best dealership ever. Dont think twice about going here for any Ford need. Have used them for purchasing numerous vehicles and service. Dont think twice about going here for any Ford need. Have used them for purchasing numerous vehicles and service. More

They treated me well! Big ups to Jacob ! 👍🏾 I will refer people to use this dealership Big ups to Jacob ! 👍🏾 I will refer people to use this dealership More

Excellent service all the way around, as always no complaints whatsoever, all repairs have been done on a timely manner. complaints whatsoever, all repairs have been done on a timely manner. More

I have purchase 2 cars and 1 truck from Villa Ford, and I am happy with the service, sales and finance folks--all have been great to work with. Thanks to Jeffrey and the team for the great overall buying ex am happy with the service, sales and finance folks--all have been great to work with. Thanks to Jeffrey and the team for the great overall buying experience. More

I purchased my Bronco Sport at this dealership in 2022 and have serviced her here since and my advisor, Victor, is the reason I come back. His attention to detail and follow thru makes me feel heard. Vict and have serviced her here since and my advisor, Victor, is the reason I come back. His attention to detail and follow thru makes me feel heard. Victor is the best! I’m also a big fan of Mr Garcia in the parts dept. His knowledge is mind-blowing. More