David Wilson's Villa Ford
Orange, CA
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Villa Ford Excels My Lincoln is a wonderful automobile. I make sure that he’s cared for properly. The timely and professional service I get at Villa Ford is unsurpassed My Lincoln is a wonderful automobile. I make sure that he’s cared for properly. The timely and professional service I get at Villa Ford is unsurpassed. From Janie on the Service Desk to each Tech working on my car, they care about the customer Service that they provide. More
Villa Ford and Sheldon were friendly and efficient Villa Ford is always a great place to do some research on a Ford car or truck you’re interested in, but it’s definitely the place to have your car ser Villa Ford is always a great place to do some research on a Ford car or truck you’re interested in, but it’s definitely the place to have your car serviced. Sheldon on the service team makes sure you are “in the loop” but contacting you with frequent updates on what’s happening to your car, and I had a rental thanks to the outstanding warranty on my leased CMax. There is also a bunch of other terrific staff, and a machine that makes a HUGE variety of hot drinks (these little touches can make a big difference!). Also the lounge is open and inviting, and the dealership is freeway close and easy to find. More
Outstanding service This is my 3rd vehicle I have purchased from Villa Ford. All 3 vehicles were bought with Pete the sales manager. He was one of the nicest guys and gav This is my 3rd vehicle I have purchased from Villa Ford. All 3 vehicles were bought with Pete the sales manager. He was one of the nicest guys and gave me great deals with no game playing. Everyone there treats you like a friend/family. More
2016 Ford Focus Very good customer service. There was no hard-sell and they promised to fix a few dents and they were completed to my approval. I do not live in the Very good customer service. There was no hard-sell and they promised to fix a few dents and they were completed to my approval. I do not live in the area, but would definitely return. More
.Waiting time I was the only one in the service area and it took over ten minutes to get someone to wait on me. After that, everything went well. I was the only one in the service area and it took over ten minutes to get someone to wait on me. After that, everything went well. More
Excellent service Was very efficient, very friendly, he made sure the service was done in time so I can get back my car as soon as possible he even had it washed and al Was very efficient, very friendly, he made sure the service was done in time so I can get back my car as soon as possible he even had it washed and also provided me with a lift to take me back home when I dropped my car , top quality customer service was provided to me by Mr Glen Kotler I have never been as satisfied with a service and will recommend this dealership to all my family and friends , Thanj you Glen for a great work More
Air bag recall I had made an appointment for an air bag recall. The person who I made the appointment with did not tell me I would have to leave the car for a day a I had made an appointment for an air bag recall. The person who I made the appointment with did not tell me I would have to leave the car for a day and a half and was not prepared to leave it when we got there. Louie the Service Rep completely took over and got it finished by that afternoon. He changed the whole experience to a very positive one. Thanks Louie! More
Kinsbursky is Happy The deal was done on the phone. They gave us the best deal on exactly the vehicle that we were looking for. All we had to do was go to the dealershi The deal was done on the phone. They gave us the best deal on exactly the vehicle that we were looking for. All we had to do was go to the dealership and pick it up. It was very easy, clean and simply the best buying experience that one could expect. More
Service On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. Much On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. Much to my surprise the Service writer Robert Bowen asked me if I had purchased the car from Villa Ford, I of course said yes and he said well in that case your Oil and Filter change are free, so I ended up paying $12.95 for the Works Package that included tire rotation and a wash. I was extremely pleased with the friendly atmosphere and also the work that was done . More
Great deal, QUICK! Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal. Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal. More