David Wilson's Villa Ford

Excellent Service I love the excellent customer service at Villa Ford. Janey Neuenswander is absolutely the best as well. She explains to me in detail what needs to be I love the excellent customer service at Villa Ford. Janey Neuenswander is absolutely the best as well. She explains to me in detail what needs to be serviced on my car when I bring it in for service. She is friendly, kind and just an excellent example of the kind of service you can expect when you go to Villa Ford. They are all nice and friendly and I highly recommend going there to buy a car and to have your car serviced. Best dealership I have ever done business with. Thank you guys and a special Thank you to Janey for always taking good care of me and my car. :) More

Buying my leased car Torino has always been my sales person. He helped me tremendously buy my leased 2016 Fusion. He’s always been very helpful and a terrific person and I Torino has always been my sales person. He helped me tremendously buy my leased 2016 Fusion. He’s always been very helpful and a terrific person and I wouldn’t go to anyone else. I liked the car so much so when the lease expired I just decided to purchase it. Have always bought Ford cars for years and am very happy with this purchase. More

Amazing From the minute we stepped onto the villa Ford lot we were treated like family!! They were amazing everyone that we dealt with was outstanding! From the minute we stepped onto the villa Ford lot we were treated like family!! They were amazing everyone that we dealt with was outstanding! More

Villa Ford takes care of their customers...old and new! Villa Ford is awesome, friendly and helpful staff...extremely accommodating. The one thing...and this is the only thing. This is the second review I Villa Ford is awesome, friendly and helpful staff...extremely accommodating. The one thing...and this is the only thing. This is the second review I've given for my last visit, and seems they have asked every time I visit. I don't mind giving a periodic review, but this is a little overkill. Dave Wilson's Villa Ford is hands down the best Ford dealer I've been to...and possibly the best period! More

Villa Fords Service is the Best! I get all my service done here and is original dealer I purchased vehicle from! I recommend this place all time! Very kind, prompt and Courteous I get all my service done here and is original dealer I purchased vehicle from! I recommend this place all time! Very kind, prompt and Courteous More

Excellent I had a problem with replacing my keyless entry fob. I have been a routine customer of Tustin AutoNation Ford but they insisted that in order to repl I had a problem with replacing my keyless entry fob. I have been a routine customer of Tustin AutoNation Ford but they insisted that in order to replace my broken key fob, they could not clone it, rather they had to apply to Ford to get a new software code for my car and then make two key fobs. Villa Ford did exactly what I needed at half the cost and simply cloned my broken key fob. More

Bad people Bad experience with this dealer i just recently buy a 2019 ford explorer and I'm having problems with the a.c. take it to the dealer and found out tha Bad experience with this dealer i just recently buy a 2019 ford explorer and I'm having problems with the a.c. take it to the dealer and found out that they knew about the problem why they didn't say anything to me when I was singing papers and they still get mad because I'm in a rental car that they have to pay More

Used car broke down a month later Bought a used car from here that broke down a month later. They lied at time of buying and said the issue was covered. When the problem occurred I the Bought a used car from here that broke down a month later. They lied at time of buying and said the issue was covered. When the problem occurred I they told me it’s not. Buy a used car on Craigslist... you’ll get it for half the price and the same chances of something happening. Don’t listen when they said “ford will back you up if something happens...” there words exactly... a complete lie. The finance manager was also extremely rude. More

Sold a new vehicle to us with rust in the paint and will not The vehicle was purchased new on 9/29/2018. The vehicle was delivered at night with defective paint (black goop oozing from door jams, rust in the pai The vehicle was purchased new on 9/29/2018. The vehicle was delivered at night with defective paint (black goop oozing from door jams, rust in the paint and missing paint on the body panel joints). The salesman, Jim, indicated that the vehicle would be fixed or replaced. The salesperson was supposed to inspect the vehicle prior to delivery and did not. Nothing happened with respect to replacement. The vehicle has been there six times for repairs without writing a repair order so I could show Ford Motor Company the reasonable amount of times that the vehicle has been there to qualify for a Lemon Law replacement. The service department should have written a repair order each time the vehicle was placed in service which would be in the service records for Ford and neglected to do so. I am burdened with asking Ford to replace the vehicle. It is a major hassle. This company acts like they don't care. More

Could not have been a better experience! Wonderful experience! This is our 4th car purchase from Villa Ford. Zak Slaughter has sold us our last 3 Fords. He makes our purchasing experience Wonderful experience! This is our 4th car purchase from Villa Ford. Zak Slaughter has sold us our last 3 Fords. He makes our purchasing experience seamless . He took care of many of the details ahead of time thus saving us time at the dealership. Not only would we recommend the dealership and Zak, but we will be back again and again. Thanks! Love my new car! More