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David Wilson's Villa Ford

Orange, CA

4.8
412 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 412 reviews

August 11, 2019

Villa Ford service department Each time we bring our cars in for service, the service department gives us an appointment in the very near future. They are very friendly and accommo More

by Bayesplanning
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, jane
Aug 12, 2019 -

David Wilson's Villa Ford responded

Your review is why we do what we do. Thank you so much for reaching out to us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Sincerely, Scott Wade General Manager customercare@villaford.com

August 11, 2019

Good dealership Is good dealership could be better but so far is ok. I was at Lexus dealership one time and what impressed me was the way they did with the time seat More

by chris4us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Aug 12, 2019 -

David Wilson's Villa Ford responded

Thanks Chris! Glad to see that overall you had a positive experience. Appreciate the feedback regarding the snacks. We look forward to serving you again soon. Sincerely, Scott Wade General Manager customercare@villaford.com

August 05, 2019

very efficient,excellant people & service!!!!, It was my first time in for service on my pre-owned ford explorer. The whole experience was exceptional!!! The people were fantastic, the service was More

by jane777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name was Robert
Aug 06, 2019 -

David Wilson's Villa Ford responded

Hi Jane, Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

August 03, 2019

It was a great experience. Jacob Salazar my salesman was very helpful, knowledge, and professional with my car purchase experience. I would definitely recommend Villa Ford and J More

by VeronicaGuido7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Salazar
Aug 05, 2019 -

David Wilson's Villa Ford responded

Hi Veronica, Your review is why we do what we do. Thank you so much for reaching out to us. We are so happy that Jacob was able to take care of all of your needs and we're proud to have him on our team. Hope all is well! Sincerely, Scott Wade General Manager customercare@villaford.com

August 01, 2019

Excellent Service I love the excellent customer service at Villa Ford. Janey Neuenswander is absolutely the best as well. She explains to me in detail what needs to be More

by Silversurfer07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janey Neuenswander
Aug 02, 2019 -

David Wilson's Villa Ford responded

We're so grateful for this 5-Star Review! It's wonderful to hear that Janey provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Sincerely, Scott Wade General Manager customercare@villaford.com

August 01, 2019

Buying my leased car Torino has always been my sales person. He helped me tremendously buy my leased 2016 Fusion. He’s always been very helpful and a terrific person and I More

by SeadooEileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torino Winn
Aug 02, 2019 -

David Wilson's Villa Ford responded

Thank you so much for the positive feedback. You deserve nothing but the best, and we're grateful to know Torino provided you with nothing less than that! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 01, 2019

Amazing From the minute we stepped onto the villa Ford lot we were treated like family!! They were amazing everyone that we dealt with was outstanding! More

by Kbuzz54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Romano,
Aug 02, 2019 -

David Wilson's Villa Ford responded

Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager customercare@villaford.com

July 13, 2019

Villa Ford takes care of their customers...old and new! Villa Ford is awesome, friendly and helpful staff...extremely accommodating. The one thing...and this is the only thing. This is the second review I More

by asandoval333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Money is the man...Dustin (used to be in service) is awesome. And the last but not least, the blonde young lady who helped me last time is a straight up Rockstar!!! I can't remember her name.
Jul 15, 2019 -

David Wilson's Villa Ford responded

Your satisfaction means everything to us! Thank you so much for your awesome review. Providing 5-star service is our top priority, which is why we're happy to see you received just that. We really appreciate you taking the time to let us know about your experience and we can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

July 10, 2019

Villa Fords Service is the Best! I get all my service done here and is original dealer I purchased vehicle from! I recommend this place all time! Very kind, prompt and Courteous More

by KingKrab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bowen
Jul 10, 2019 -

David Wilson's Villa Ford responded

Words can’t describe how appreciative we are for your 5-star review! We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Sincerely, Scott Wade General Manager customercare@villaford.com

June 30, 2019

Excellent I had a problem with replacing my keyless entry fob. I have been a routine customer of Tustin AutoNation Ford but they insisted that in order to repl More

by stevengb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember HER name but she was the only woman service tech.
Jul 01, 2019 -

David Wilson's Villa Ford responded

Hi Steven, Glad our team was able to take great care of you and get you a new keyless entry fob. Thanks for taking the time to share this and please don't hesitate to let us know should you need anything else. Sincerely, Scott Wade General Manager customercare@villaford.com

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