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David Wilson's Villa Ford

Orange, CA

4.8
418 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 418 reviews

September 20, 2019

Excellent service will be back Villa Ford is best great in and out in 15 minuets will be back and will tell all my friends More

by Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton
Sep 23, 2019 -

David Wilson's Villa Ford responded

Hi Glen, We're very happy to see that our team got you in and out in no time. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks again! Sincerely, Scott Wade General Manager customercare@villaford.com

September 11, 2019

Their repairs are always good. They replaced my alternator this time, but a couple years ago they rennovated my front brakes along with replacing tie rods to make my 2001 F250 safe More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall their names
Sep 11, 2019 -

David Wilson's Villa Ford responded

Hi Allan, We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

September 10, 2019

HONEST service that is hard to find elsewhere After some not so good experiences with different Ford dealerships I finally found a home for my suv here at Villa Ford. I was referred to Dan Newf More

by JulieJustin1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Eltawil, Dan Newfield
Sep 10, 2019 -

David Wilson's Villa Ford responded

Hi Julie, Wow! We cannot thank you enough for your thoughtful review. We’re so glad you were able to find the perfect 2017 Ford Explorer for you! We’d like to once again thank you for your business, and encourage you to visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

August 28, 2019

Professional The management from the top to the bottom are extremely professional and Jani in service is amazing she communicates well and takes her time to explai More

by concerned car owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jani
Aug 28, 2019 -

David Wilson's Villa Ford responded

We are pleased to hear that you received nothing but the best here at David Wilson's Villa Ford and we're happy that you went home happy! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thanks again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 27, 2019

Tine up Good service. Fixed the problem. Made sure I was a satisfied customer. Always good to get these problems cked out at the dealer. Good follow up too. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Aug 27, 2019 -

David Wilson's Villa Ford responded

Hi Steve, We cannot thank you enough for this amazing 5-Star Review! Happy to see our team took care of you and your vehicle. Hope it's running like new! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

August 12, 2019

Warranty Repairs Handled Domingo was very helpful in getting an unusual issue with my car doors covered by Ford under my warranty. My car had to be sent out for repairs but w More

by mt1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo
Aug 12, 2019 -

David Wilson's Villa Ford responded

We strive everyday to make the car-service experience as seamless as possible, and we're so happy to know that Domingo was able to do that for you! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Sincerely, Scott Wade General Manager customercare@villaford.com

August 11, 2019

Villa Ford service department Each time we bring our cars in for service, the service department gives us an appointment in the very near future. They are very friendly and accommo More

by Bayesplanning
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, jane
Aug 12, 2019 -

David Wilson's Villa Ford responded

Your review is why we do what we do. Thank you so much for reaching out to us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Sincerely, Scott Wade General Manager customercare@villaford.com

August 11, 2019

Good dealership Is good dealership could be better but so far is ok. I was at Lexus dealership one time and what impressed me was the way they did with the time seat More

by chris4us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Aug 12, 2019 -

David Wilson's Villa Ford responded

Thanks Chris! Glad to see that overall you had a positive experience. Appreciate the feedback regarding the snacks. We look forward to serving you again soon. Sincerely, Scott Wade General Manager customercare@villaford.com

August 05, 2019

very efficient,excellant people & service!!!!, It was my first time in for service on my pre-owned ford explorer. The whole experience was exceptional!!! The people were fantastic, the service was More

by jane777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name was Robert
Aug 06, 2019 -

David Wilson's Villa Ford responded

Hi Jane, Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

August 03, 2019

It was a great experience. Jacob Salazar my salesman was very helpful, knowledge, and professional with my car purchase experience. I would definitely recommend Villa Ford and J More

by VeronicaGuido7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Salazar
Aug 05, 2019 -

David Wilson's Villa Ford responded

Hi Veronica, Your review is why we do what we do. Thank you so much for reaching out to us. We are so happy that Jacob was able to take care of all of your needs and we're proud to have him on our team. Hope all is well! Sincerely, Scott Wade General Manager customercare@villaford.com

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