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David Wilson's Villa Ford

Orange, CA

4.8
422 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 422 reviews

May 02, 2020

Sheldon Pope is an OUTSTANDING service technician! Always handles my requests personally and professionally! I wouldn't deal with anyone else, as he knows how I think and knows to treat my truck lik More

by mahonyzoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Pope
May 05, 2020 -

David Wilson's Villa Ford responded

We are so proud of Sheldon and his efforts to make sure you left a happy customer! Thank you for your feedback and we can't wait to see you back here again! Sincerely, Scott Wade General Manager customercare@villaford.com

April 28, 2020

Service Department Nightmare Bought my fourth new F-250 diesel from Villa Ford, Ford of Orange in January and had problems with Power on take off. Took it to service and was told More

by Steve H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian, sales manager, Baron customer service manager
Apr 29, 2020 -

David Wilson's Villa Ford responded

Hi Steve, We're disappointed to see that we were unable to diagnose any issue with your truck. We take pride in providing quality and accurate service and should this issue persist with your truck, we'd like to take another look and hopefully be able to diagnose and resolve the issue this time. Regards, Baron Peoples customercare@villaford.com

April 20, 2020

Excellent service I had to travel 4 1/2 hours to get to the dealership to get the truck I purchased from Villa Ford. I spoke to Wes the salesman I worked with a few day More

by Chris Whip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Cosentino
Apr 20, 2020 -

David Wilson's Villa Ford responded

Hi Chris, We can't thank you enough for driving all the way out to us! We hope you're loving your new vehicle and please do not hesitate to let us know if there is anything else we can do for you down the road! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

April 19, 2020

Service Department Completely satisfied with the service and interaction I experienced there at Villa Ford. My service advisor ( Brian) was thorough in explaining all th More

by Stephen E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 20, 2020 -

David Wilson's Villa Ford responded

Hi Stephen, We are so happy to see that Brian took such good care of you during your recent visit! We hope your vehicle is running like new and we can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

April 07, 2020

They had exactly what I was looking for. Sales and Finance was fast, easy and friendly. I would highly recommend to family, friends and coworkers. More

by ms.chairez
Recommend Dealer
Yes
Employees Worked With
Rich Hughes
Apr 08, 2020 -

David Wilson's Villa Ford responded

It's wonderful to hear that you were impressed with everything from our sales to our finance teams! Thank you for choosing us and we look forward to serving you again shortly. Sincerely, Scott Wade General Manager customercare@villaford.com

March 21, 2020

Unsatisfactory service maybe some my find it favorable. Making a appointment and failure to repair or dx. Told me to bring it back again when he is back from being off. More

by wk
Recommend Dealer
No
Employees Worked With
Starts with L
Mar 23, 2020 -

David Wilson's Villa Ford responded

We're very disappointed to read about your negative service experience and would like to learn more, so we can get your vehicle issue resolved. Please contact me when you have an opportunity. I look forward to hearing from you. Regards, Baron Peoples customercare@villaford.com

February 26, 2020

Best car buying experience! Tony was an amazing sales VP and Christian Camacho was an excellent financial advisor/ representative. Stephen was nothing short of fantastic as a por More

by Rockabilly003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony P, Christian Camacho and Stephen
Feb 26, 2020 -

David Wilson's Villa Ford responded

Wow! Thank you so much for the kind words! We're pleased to hear that you received nothing but the best here at David Wilson's Villa Ford and we're happy that you went home happy! Please contact us with any questions or concerns. Hope all is well! Sincerely, Scott Wade General Manager customercare@villaford.com

January 07, 2020

My experiences with both vehicle purchase and routine service have been effortless. I appreciate the very courteous and efficient manner in which they do business. More

by Mimi
Recommend Dealer
Yes
Employees Worked With
Service tech and check out staff
Jan 07, 2020 -

David Wilson's Villa Ford responded

Hi Mimi, We couldn't be more appreciative of this positive review! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager customercare@villaford.com

December 14, 2019

6 time car buyer I have bought a total of 6 cars throughout the years. All have been from Villa Ford. This past year, I had my mom come to your establishment. She t More

by jocuzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim saenz
Dec 16, 2019 -

David Wilson's Villa Ford responded

Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We couldn't be more grateful for your loyalty and we look forward to many more years together! Sincerely, Scott Wade General Manager customercare@villaford.com

December 14, 2019

Straightforward leasing process - fair deal - no “games” which I greatly appreciated. Thanks to Jim (Fleet Sales), Christian (Finance), Cassandra (product specialist), and Araceli (post-sale) - great servic More

by Charles S
Recommend Dealer
Yes
Employees Worked With
Jim Saenz, Christian Camacho, Cassandra & Araceli
Dec 16, 2019 -

David Wilson's Villa Ford responded

Hi Charles, We would like to thank you for this thoughtful 5-Star Review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Your business and time are much appreciated! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

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