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David Wilson's Villa Ford

Orange, CA

4.8
398 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 398 reviews

April 07, 2020

They had exactly what I was looking for. Sales and Finance was fast, easy and friendly. I would highly recommend to family, friends and coworkers. More

by ms.chairez
Recommend Dealer
Yes
Employees Worked With
Rich Hughes
Apr 08, 2020 -

David Wilson's Villa Ford responded

It's wonderful to hear that you were impressed with everything from our sales to our finance teams! Thank you for choosing us and we look forward to serving you again shortly. Sincerely, Scott Wade General Manager customercare@villaford.com

March 21, 2020

Unsatisfactory service maybe some my find it favorable. Making a appointment and failure to repair or dx. Told me to bring it back again when he is back from being off. More

by wk
Recommend Dealer
No
Employees Worked With
Starts with L
Mar 23, 2020 -

David Wilson's Villa Ford responded

We're very disappointed to read about your negative service experience and would like to learn more, so we can get your vehicle issue resolved. Please contact me when you have an opportunity. I look forward to hearing from you. Regards, Baron Peoples customercare@villaford.com

February 26, 2020

Best car buying experience! Tony was an amazing sales VP and Christian Camacho was an excellent financial advisor/ representative. Stephen was nothing short of fantastic as a por More

by Rockabilly003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony P, Christian Camacho and Stephen
Feb 26, 2020 -

David Wilson's Villa Ford responded

Wow! Thank you so much for the kind words! We're pleased to hear that you received nothing but the best here at David Wilson's Villa Ford and we're happy that you went home happy! Please contact us with any questions or concerns. Hope all is well! Sincerely, Scott Wade General Manager customercare@villaford.com

January 07, 2020

My experiences with both vehicle purchase and routine service have been effortless. I appreciate the very courteous and efficient manner in which they do business. More

by Mimi
Recommend Dealer
Yes
Employees Worked With
Service tech and check out staff
Jan 07, 2020 -

David Wilson's Villa Ford responded

Hi Mimi, We couldn't be more appreciative of this positive review! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager customercare@villaford.com

December 14, 2019

6 time car buyer I have bought a total of 6 cars throughout the years. All have been from Villa Ford. This past year, I had my mom come to your establishment. She t More

by jocuzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim saenz
Dec 16, 2019 -

David Wilson's Villa Ford responded

Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We couldn't be more grateful for your loyalty and we look forward to many more years together! Sincerely, Scott Wade General Manager customercare@villaford.com

December 14, 2019

Straightforward leasing process - fair deal - no “games” which I greatly appreciated. Thanks to Jim (Fleet Sales), Christian (Finance), Cassandra (product specialist), and Araceli (post-sale) - great servic More

by Charles S
Recommend Dealer
Yes
Employees Worked With
Jim Saenz, Christian Camacho, Cassandra & Araceli
Dec 16, 2019 -

David Wilson's Villa Ford responded

Hi Charles, We would like to thank you for this thoughtful 5-Star Review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Your business and time are much appreciated! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 11, 2019

Great customer service Robert Wife's battery went dead. Robert Bowen, let me know it would be covered under warranty and took care of a recall too Thanks Robert! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bowen in Service and Fernando In Parts
Nov 11, 2019 -

David Wilson's Villa Ford responded

Hi Bob, We would like to thank you for this thoughtful 5-Star Review! You deserve nothing but the best, and we're grateful to know Robert provided you with nothing less than that! We appreciate your business and we can't wait to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

September 27, 2019

Returning Customer I’m a returning customer of Villa Ford. I’ve bought both personally and for my business. Great customer service, respectful of my time and always a go More

by Vittorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2019 Ranger
Sep 30, 2019 -

David Wilson's Villa Ford responded

Hi Vittorio, Your loyalty has not gone unnoticed and we love having you as a member of our David Wilson's Villa Ford Family! Thanks for stopping by and we'll see you here at your next service visit! We appreciate you so much! Sincerely, Scott Wade General Manager customercare@villaford.com

September 26, 2019

Great experience! From the first inquiry I put in, to the communication during, to the day I was at the dealership purchasing and leaving in my new vehicle, our experie More

by mightymich23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Jeremy
Sep 26, 2019 -

David Wilson's Villa Ford responded

We're so pleased to read your encouraging review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Have a great day! Sincerely, Scott Wade General Manager customercare@villaford.com

September 20, 2019

Great service They are wonderful all the time. We have a great Experiance and choose villaford over any dealership . They know is by name and always get us the best More

by Bre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack , Andrew
Sep 20, 2019 -

David Wilson's Villa Ford responded

Hi Bre, Thanks so much for the positive review, and for letting people know about your recent visit with us! We want nothing but the best for our customers and we're so happy you had such a great experience with us! Stop by anytime! Sincerely, Scott Wade General Manager customercare@villaford.com

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