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David Wilson's Villa Ford

Orange, CA

4.8
434 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 434 reviews

January 15, 2021

The service and courtesy was fine. My only real issue was that it took two visits to service with the indication of a battery/electrical problem, it was finally discovered that the battery needed to be repla More

by Rick C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Carson
Jan 18, 2021 -

David Wilson's Villa Ford responded

Hi Rick, We're pleased to see that you received quality service. Should you like to discuss your warranty or the cost of the battery, please don't hesitate to contact me. I'm here to help. Regards, Mike Papp customercare@villaford.com (714) 509-5615

January 15, 2021

I LOVE MY SERVIC E MANAGEER JOEL ,HE MAKES SURE MY CAR GETS WHAT IT NEEDS. ALWAYS KEEPS ME INFORMED AND MAKE SURE IM HAVE A RIDE TO WORK ETC. More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO
Jan 18, 2021 -

David Wilson's Villa Ford responded

Joel is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

January 04, 2021

It was a great experience buying my new explorer from these guys, Dan the salesman was great and very helpful highly recommend them if you want to enjoy the experience of buying a car. More

by Jazyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 05, 2021 -

David Wilson's Villa Ford responded

We are thrilled to hear that Dan worked hard to get you into your perfect Ford! Enjoy your new Explorer to the fullest and we can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

December 30, 2020

Perfect service. To be able to service all the different brands in one convenient location is awesome as well. Great facility for any repairs small to big More

by Elarson222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 04, 2021 -

David Wilson's Villa Ford responded

It's a pleasure to hear that you enjoyed your visit with us! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 28, 2020

Strong service department,& convenience for the customer seems to be their goal! Love that about this dealership! I was there for a total of 30 minutes 15 to drop off my car and 15 to pick her,& up that's More

by sgreenman54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 30, 2020 -

David Wilson's Villa Ford responded

It pleases us to know that we got you in and out as soon as possible! We can't wait to see you back here again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 16, 2020

They worked with me to find the best financing and the best price for a car. Jim Saenz really helped bring my dreams to life as he walked me through my buy back situation More

by Marcus Oddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sarnz
Nov 17, 2020 -

David Wilson's Villa Ford responded

Hi Marcus, we are thrilled to hear that Jim went the extra mile to get you into a new car! Thank you so much for choosing us and we can't wait to see you again! Congrats! Sincerely, Scott Wade General Manager customercare@villaford.com

November 01, 2020

Andrew was pleasure to work with, the car is great, the color is what I wanted, the motor is strong and it is quiet inside. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Romano
Nov 02, 2020 -

David Wilson's Villa Ford responded

Hi Bill, it's so nice to hear that Andrew worked hard to get you into your perfect car! Thank you for choosing us and we can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 01, 2020

We were really satisfied with Martin. our sales associate. He was very calm and smooth. He made the experience much better. We ended up getting a Ford F250 diesel 4 x 4 and it is awesome! Loving th More

by Tat2artist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin. Carlos
Nov 02, 2020 -

David Wilson's Villa Ford responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience wi8th Martin and Carlos! Congrats on your new truck and we look forward to serving you soon! Sincerely, Scott Wade General Manager customercare@villaford.com

October 31, 2020

Andrew and Elliot made the dreadful, long, pushy, scary process of purchasing a car pretty easy and warm. They were great! Yes I would recommend Villa Ford to my circle of friends. More

by !Turtle!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in sales and Elliot in Finance
Nov 02, 2020 -

David Wilson's Villa Ford responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Andrew and Elliot provided just that to you. Enjoy your new car and we hope to see you soon! Sincerely, Scott Wade General Manager customercare@villaford.com

October 09, 2020

Great service and professional staff members.Our oil Great service and professional staff members. Our oil change was completed in a timely manner. We were offered other services as well for our 2014 Fo More

by Donisrael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 09, 2020 -

David Wilson's Villa Ford responded

It pleases us to hear that our service team worked hard to get you back on the road as soon as possible! We look forward to serving you again! Sincerely, Scott Wade General Manager customercare@villaford.com

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