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David Wilson's Villa Ford

Orange, CA

4.8
422 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 422 reviews

April 19, 2021

Jim Saenz made it super easy to lease (and later purchase) the plug in hybrid I was looking for! Top notch operation and customer service! More

by eremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Saenz
Apr 19, 2021 -

David Wilson's Villa Ford responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Jim was able to do that for you! Congrats on your new car! Sincerely, Scott Wade General Manager customercare@villaford.com

April 17, 2021

Headed out of town but my truck needed a major recall done. Dustin made sure it was completed by end of day, going above and beyond! More

by jackhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 19, 2021 -

David Wilson's Villa Ford responded

It's wonderful to hear that Dustin made sure you got back on the road in no time! Thank you for choosing us and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

April 10, 2021

Domingo knew what I needed done with my service and simply took care of business for me. This is my first time using your service department and we will be back. Thanks again. More

by Rpgkevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo
Apr 12, 2021 -

David Wilson's Villa Ford responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Domingo provided just that to you. Please let us know if there is anything else we can help you with! Sincerely, Scott Wade General Manager customercare@villaford.com

March 31, 2021

Great customer service, friendly, knowledgeable, and honest. Loved the coffee and hospitality. The dealership was clean and made it feel as if you were hanging out At a café. More

by Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember who he was.
Apr 01, 2021 -

David Wilson's Villa Ford responded

Hi Roman, it truly makes us happy to know that you were impressed with our service and facility! If we can help you out with anything else, please let us know. We hope to see you again soon. Sincerely, Scott Wade General Manager customercare@villaford.com

March 24, 2021

Great staff. No pressure. Very Friendly. Helpful.Polite. Great staff. No pressure. Very Friendly. Helpful. Polite. Follow up was good. much different experience than with other car dealerships. Made me feel More

by Jparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe, Janey
Mar 24, 2021 -

David Wilson's Villa Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you so much for choosing us and we hope to see you soon. Sincerely, Scott Wade General Manager customercare@villaford.com

March 16, 2021

Mr T. Winn was very helpful and professional in helping me purchase my New Expedition Limited with the stealth package. Was able to get in an out in about an hr. More

by Kthomas38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toreno Winn
Mar 16, 2021 -

David Wilson's Villa Ford responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that we were able to do that for you! congrats on your new Expedition! Sincerely, Scott Wade General Manager customercare@villaford.com

March 08, 2021

Professional customer service in all departments! Amazing selection and even better prices! Loving my new 2020 Ecoboost Mustang! Thank you David Wilson’s Villa Ford!! More

by Amazing 2020 Eco Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in Sales, Mingo in Service
Mar 09, 2021 -

David Wilson's Villa Ford responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that we were able to do that for you! Congrats on your new Mustang! Sincerely, Scott Wade General Manager customercare@villaford.com

February 05, 2021

I took advantage of the mobile home service which was great. The technician showed up on time, performed 30,000 mile service and perfomed correction on recall issue with seat slider trac. This was done i More

by Happy Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus was the technician
Feb 05, 2021 -

David Wilson's Villa Ford responded

We are thrilled to hear that you had a quick and easy service experience! We appreciate your feedback and hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Feb 05, 2021 -

Happy Traveler responded

Thank you and I will return with my grandson's mustang. Keep up the great work!

January 15, 2021

The service and courtesy was fine. My only real issue was that it took two visits to service with the indication of a battery/electrical problem, it was finally discovered that the battery needed to be repla More

by Rick C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Carson
Jan 18, 2021 -

David Wilson's Villa Ford responded

Hi Rick, We're pleased to see that you received quality service. Should you like to discuss your warranty or the cost of the battery, please don't hesitate to contact me. I'm here to help. Regards, Mike Papp customercare@villaford.com (714) 509-5615

January 15, 2021

I LOVE MY SERVIC E MANAGEER JOEL ,HE MAKES SURE MY CAR GETS WHAT IT NEEDS. ALWAYS KEEPS ME INFORMED AND MAKE SURE IM HAVE A RIDE TO WORK ETC. More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO
Jan 18, 2021 -

David Wilson's Villa Ford responded

Joel is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

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