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David Wilson's Villa Ford

Overview Reviews (434) Inventory (524)

David Wilson's Villa Ford

Name: David Wilson's Villa Ford
Address: 2550 N. Tustin St., Orange, CA, 92865, US
Telephone: (714) 793-8431
Rating: 4.8

4.8

434 Reviews

2550 N. Tustin St., Orange, California 92865

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Sales: (714) 793-8431

Service: (866) 514-4983

Parts: (866) 514-4983

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David Wilson's Villa Ford

Orange, CA

Overview

Reviews

Vehicles

4.8

434 Reviews

Call Dealership (714) 793-8431

2550 N. Tustin St.

Orange, CA

92865

Directions

4.8

434 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Purchase Time

Finance Experience

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Overview Reviews (434) Inventory (524)

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Sales: (714) 793-8431

Service: (866) 514-4983

Parts: (866) 514-4983

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Showing 434 reviews

October 30, 2021

SERVICE VISIT

Excellent service department with advisors who keep you informed of how the work is going. They always stay in touch via text or phone call. informed of how the work is going. They always stay in touch via text or phone call. More

by Frank M

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Domingo,

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Nov 02, 2021 -

David Wilson's Villa Ford responded

Hi Frank, We are ecstatic to see that you had a 5-star service experience here with us! Thank you for stopping by and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

October 29, 2021

SERVICE VISIT

Mingo follows through and is very accommodating. It is always great to work with him. always great to work with him. More

by ginell

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Domingo Naranjo

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Nov 02, 2021 -

David Wilson's Villa Ford responded

We truly appreciate you taking the time to leave this review! Please let us know if there is anything else we can do for you down the road! Sincerely, Scott Wade General Manager customercare@villaford.com

October 11, 2021

SALES VISIT - NEW

Got the car in on the day I asked for they did tires brakes and took care of a recall picked up the car the same day brakes and took care of a recall picked up the car the same day More

by Kolbron

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carlos Ibarra

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Oct 12, 2021 -

David Wilson's Villa Ford responded

It's wonderful to hear that you had a fantastic service visit! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

September 17, 2021

SALES VISIT - NEW

Fun experience with in-person test drive and salesperson. It did take a couple hours to purchase the vehicle and go through finance. Had a great experience with both Jane and Sophia in the Service Dept. - It did take a couple hours to purchase the vehicle and go through finance. Had a great experience with both Jane and Sophia in the Service Dept. - they were a great help getting my dealer-installed items ordered and installed. Very happy with my new Bronco Sport! More

by Pumagirl

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Shek Shah in Sales, Joe in Finance, Sophia & Jane in Service Dept.

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Sep 20, 2021 -

David Wilson's Villa Ford responded

Congrats on your Bronco Sport and welcome to the family. We're happy that overall you had a quality experience and you drove home satisfied. Please don't hesitate to let us know should you have any questions about anything. You're family. Sincerely, Scott Wade General Manager customercare@villaford.com

September 07, 2021

SERVICE VISIT

Just have to say, I have had no problem with the sales department or first level of service techs but Mike Papp, Manager of the Service Dept has to be one of the most incompetent managers I have come acr department or first level of service techs but Mike Papp, Manager of the Service Dept has to be one of the most incompetent managers I have come across. His arrogance is only exceeded by his lack of humility. How he was ever promoted to Manager is beyond me. As a businessman, I listen to my customer's complaints with the philosophy that the customer is always right. He, however, only listens to himself! More

by nelson

Quality Of Work

Friendliness

Recommend Dealer

Employees Worked With

Mike Papp (terrible), Joel Angulo (who was excellent)

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September 01, 2021

SALES VISIT - USED

This dealer ship was very excellent. Jim was so helpful and this dealer ship helped us very well and gave great options and service, definitely would buy from here again. Thank you Jim! and this dealer ship helped us very well and gave great options and service, definitely would buy from here again. Thank you Jim! More

by Francisco O.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jim, Dean

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Sep 01, 2021 -

Francisco O. responded

Great dealership, very good customer service and will recommend to friends.

Sep 20, 2021 -

David Wilson's Villa Ford responded

Francisco, We're so happy to see Jim took great care of you. We'll be sure to share this with him and we look forward to working together again soon. Hope all is well. Sincerely, Scott Wade General Manager customercare@villaford.com

August 28, 2021

SALES VISIT - NEW

Excellent customer service. Didn’t have to be there for hours buying a car. Everyone worked as a team which expedited service hours buying a car. Everyone worked as a team which expedited service More

by Macias

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Don’t remember names

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Aug 30, 2021 -

David Wilson's Villa Ford responded

We are thrilled to hear that you had a quick experience with us! Feel free to call or stop by if there is anything else we can do for you. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

August 25, 2021

SERVICE VISIT

I HAVE A GREAT SERVICE TECH JOEL ANGULO, HE MADE SURE I HAD A CAR SO I COULD GET TO WORK I'M THE ONLY DRIVER FOR MY HUSBAND & ME . THE PART THEY NEEDED THEY HAD TO ORDER & KEEP THE CAR A COUPLE OF DAYS. JO HAD A CAR SO I COULD GET TO WORK I'M THE ONLY DRIVER FOR MY HUSBAND & ME . THE PART THEY NEEDED THEY HAD TO ORDER & KEEP THE CAR A COUPLE OF DAYS. JOEL KEPT ME INFORMED , HE;S THE BEST. More

by leolion7

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

JOEL ANGULO THE BEST SERVICE TECH

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Aug 26, 2021 -

David Wilson's Villa Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Joel. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Scott Wade General Manager customercare@villaford.com

August 19, 2021

SALES VISIT - NEW

Excellent service. Jacob was knowledgeable, friendly, professional, thorough, calm. We love our Mach E Premium. We would buy another from him and refer others to him. professional, thorough, calm. We love our Mach E Premium. We would buy another from him and refer others to him. More

by theloribowersgroup

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jacob

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Aug 20, 2021 -

David Wilson's Villa Ford responded

We're pleased to see that Jacob was accommodating during your car-buying experience and we hope you're loving your Mach E. Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 09, 2021

SERVICE VISIT

JOEL ANGULO ALWAYS TAKES CARE ME AND MY LINCOLN TOWNCAR. KEEPS ME INFORMED. MAKE SURE I HAVE A LOANER CAR IF SERVICE WON'T BE DONE WHEN I GET OFF WORK. HE KNOWS I WORK EVERY DAY AND NEEDS A CAR AS I'M THE KEEPS ME INFORMED. MAKE SURE I HAVE A LOANER CAR IF SERVICE WON'T BE DONE WHEN I GET OFF WORK. HE KNOWS I WORK EVERY DAY AND NEEDS A CAR AS I'M THE ONLY DRIVER FOR OUR HOSEHOLD. More

by leolion7

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

JOEL ANGULO THE BEST SERVICE TECH HE'S BEEN MY FOR OVER 10 YRS

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Aug 09, 2021 -

David Wilson's Villa Ford responded

We are so proud of Joel and his efforts to make sure you always have a fantastic visit! Thanks for choosing us and we look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

David Wilson's Villa Ford

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