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David Wilson's Villa Ford

Orange, CA

4.8
422 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 422 reviews

December 15, 2021

JOEL IS THE BEST SERCER ADVISER HE'S BEEN MY GUY FOR OVER 10 YEARS I WOULD NOT BE AT VILLA FORD HAD HE NOT MOVE THERE . I'M VERY HAPPY VILLA FORD ALL THE REPAIRS THEY HAVE DONE HAVE BEEN EXCELLENT. THE REP More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO,HE'S THE BEST SERVICE ADVISER YOU HAVE,STAYS ON TOP OF EVERYTHING & KEEPS YOU INFORMED.
Dec 16, 2021 -

David Wilson's Villa Ford responded

Joel is a huge asset to us here and always makes sure our customers go home happy. We truly appreciate your loyalty to us and we look forward to working together for another 10 years! Sincerely, Scott Wade General Manager customercare@villaford.com

December 11, 2021

Helped me get into a better deal than what they had! worked with other lenders to make it happen! Had a 2018 ford edge and they took it off my hands 100 percent and got me into a 2021 escape se hybrid. More

by friday0359
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VICTOR RAMIREZ ,PABLO FIGUEROA
Dec 13, 2021 -

David Wilson's Villa Ford responded

It truly makes us happy to see that our team got you into your perfect ride! We hope you're loving your new Escape Hybrid and please never hesitate to let us know if there is anything else we can do for you! Sincerely, Scott Wade General Manager customercare@villaford.com

December 08, 2021

Service writer always provides excellent service and advice. All work completed expeditiously and correctly. My truck was detailed beautifully. More

by forddriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jain
Dec 08, 2021 -

David Wilson's Villa Ford responded

We are ecstatic to see that you received the service that you deserve! We appreciate your business and we can't wait to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

December 04, 2021

Hugo is the best! He’s been treating us great for 10 years and will use again More

by Kevjra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Dec 06, 2021 -

David Wilson's Villa Ford responded

We truly appreciate your loyalty to us and we look forward to serving you for another 10 years! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

December 04, 2021

Friendly uneventful experience. Was interested in a maverick but shelving the idea till sanity returns. Had a nice conversation basically explaining mavericks have a 10k markup for an xlt trim. Defeats More

by RickCane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 07, 2021 -

David Wilson's Villa Ford responded

Rick, We're disappointed you're dissatisfied with the current cost of a Maverick during this nationwide inventory shortage. We'll be sure to keep in contact and let you know when the price goes down. Should you ever have any questions about anything, please don't hesitate to contact me. I'm here to help. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

November 12, 2021

Sheldon Cope is always a pleasure to work with and I couldn't imagine Villa Ford without him in their Service Dept.! More

by El Chingon 46&2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Cope
Nov 15, 2021 -

David Wilson's Villa Ford responded

Sheldon is awesome and we can't wait to let him know about your kind review! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 11, 2021

Cannot ask for a better experience from the Fleet Department at Villa Ford. 100% class!! More

by bgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saenz, Doug Money, Toreno Winn
Nov 11, 2021 -

David Wilson's Villa Ford responded

We are so proud of our team and their efforts to provide you with such an enjoyable experience! Thank you for your awesome review and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 03, 2021

Always quick and service complete without an appointment, my car comes back cleaner.Best dealer More

by wk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 04, 2021 -

David Wilson's Villa Ford responded

We appreciate your loyalty and look forward to provide this high-level service to you for many more years to come! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

October 30, 2021

Excellent service department with advisors who keep you informed of how the work is going. They always stay in touch via text or phone call. More

by Frank M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo,
Nov 02, 2021 -

David Wilson's Villa Ford responded

Hi Frank, We are ecstatic to see that you had a 5-star service experience here with us! Thank you for stopping by and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

October 29, 2021

Mingo follows through and is very accommodating. It is always great to work with him. More

by ginell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Nov 02, 2021 -

David Wilson's Villa Ford responded

We truly appreciate you taking the time to leave this review! Please let us know if there is anything else we can do for you down the road! Sincerely, Scott Wade General Manager customercare@villaford.com

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