
David Wilson's Villa Ford
Orange, CA
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Jim Saenz was very helpful in our ordering our F350 Lariat. He stayed in communication all through the manufacturing process, and let us know how long we could expect to wait. He also made it clear t Lariat. He stayed in communication all through the manufacturing process, and let us know how long we could expect to wait. He also made it clear that once we made the order, Ford would honor the price quoted, even if when the truck arrived, the price had gone up. I would definitely recommend both Jim and Villa Ford to family and friends. More
This is a 5 star for Domingo Naranjo from service. I was looking to build a relationship with a service advisor from ford (very particular about my cars). As a Shelby owner and a prospective Mach 1 ow I was looking to build a relationship with a service advisor from ford (very particular about my cars). As a Shelby owner and a prospective Mach 1 owner, I found Domingo through reviews. Just phoned him up and he has a very pleasant disposition. Very patient and definitely going to work with him. All service advisors should have that attitude- service! More
Honesty, integrity, reasonable pricing, honors their word. Jim Saenz is the sales person to consult If interested in purchasing a new Ford. word. Jim Saenz is the sales person to consult If interested in purchasing a new Ford. More
I went in to look at a 2021 Ford maverick, the sticker price was $32K. I asked if I could test drive it and the sales person asked me if I was looking to purchase it. I said I need to test drive it before price was $32K. I asked if I could test drive it and the sales person asked me if I was looking to purchase it. I said I need to test drive it before I can make that decision, then he informed me that the actual sticker price of the car was $52K. This car had A $20,000 mark up. Although the sticker price said $32k, there was a completely different sticker price located on the windshield for $52K More
All of my vehicle issues and recalls were taken care of within a couple days and I had a nice loaner vehicle to use. Nice waiting area and courteous people in the service area - someone even gave me a bot within a couple days and I had a nice loaner vehicle to use. Nice waiting area and courteous people in the service area - someone even gave me a bottle of water while I waited. Got my vehicle back in clean condition and very happy with the service! More
Villa Ford personnel have been able to answer any concern I express. I've been very happy with their service. Great shop! I've been to a few other Ford dealer service centers and this one is the best. I express. I've been very happy with their service. Great shop! I've been to a few other Ford dealer service centers and this one is the best. More
The team at Villa Ford, Doug Moon, Jim Saenz, Carlos Ibarra, and Cassandra truly value their guests! Guest Satisfaction is Number One in their book! I love my new truck, but even more so because of th Ibarra, and Cassandra truly value their guests! Guest Satisfaction is Number One in their book! I love my new truck, but even more so because of the team that value my business. Thank you Villa Ford for having such a great group of gentlemen! More