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David Wilson's Villa Ford

Orange, CA

4.8
422 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 422 reviews

July 17, 2022

Honesty, integrity, reasonable pricing, honors their word. Jim Saenz is the sales person to consult If interested in purchasing a new Ford. More

by The Crazy Elephant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales, service, parts, & especially, after the delivery of our vehicle, helping/demonstrating all technology on the vehicle.
Jul 18, 2022 -

David Wilson's Villa Ford responded

We're pleased that Jim took such good care of you and made your experience so quick and painless! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

July 16, 2022

Love the care and service we receive from Carlos Ibarra and the team at Villa Ford. More

by LrothansLisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Ibarra
Jul 18, 2022 -

David Wilson's Villa Ford responded

We are glad that Carlos provided you with a smooth service visit! Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

July 08, 2022

I went in to look at a 2021 Ford maverick, the sticker price was $32K. I asked if I could test drive it and the sales person asked me if I was looking to purchase it. I said I need to test drive it before More

by Darce01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 11, 2022 -

David Wilson's Villa Ford responded

Darce, We're disappointed you were dissatisfied with the final price of this Maverick. Should you like to discuss our market value pricing on select high-demand vehicles during this nationwide inventory shortage, please contact me. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

July 08, 2022

Jacob and the whole team were a pleasure to work with, ethical and courteous. Best car buying experience we’ve ever had! More

by Konstantinekab
Recommend Dealer
Yes
Employees Worked With
Jacob Salazar
Jul 11, 2022 -

David Wilson's Villa Ford responded

We are thrilled to hear that Jacob and our team went the extra mile to provide you a 5-star car-buying experience! Please never hesitate to let us know if you need anything! Sincerely, Scott Wade General Manager customercare@villaford.com

July 06, 2022

Villa Ford personnel have been able to answer any concern I express. I've been very happy with their service. Great shop! I've been to a few other Ford dealer service centers and this one is the best. More

by S-mckee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Jul 07, 2022 -

David Wilson's Villa Ford responded

We work hard to make every experience here a special one, and we're happy that we've managed to do that for you. We look forward to serving you again! Sincerely, Scott Wade General Manager customercare@villaford.com

July 06, 2022

Villa Ford is professional and courteous dealership. Service is definitely top notch and I definitely recommend to my family More

by wscottini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo N
Jul 07, 2022 -

David Wilson's Villa Ford responded

We are pleased to know that you had a smooth service visit! Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

July 06, 2022

All of my vehicle issues and recalls were taken care of within a couple days and I had a nice loaner vehicle to use. Nice waiting area and courteous people in the service area - someone even gave me a bot More

by Pumagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Tech
Jul 07, 2022 -

David Wilson's Villa Ford responded

It's wonderful to hear that you were impressed with our service and facility! We hope your vehicle is running like new and we can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 23, 2022

The team at Villa Ford, Doug Moon, Jim Saenz, Carlos Ibarra, and Cassandra truly value their guests! Guest Satisfaction is Number One in their book! I love my new truck, but even more so because of th More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moon, Jim Saenz, Cassandra, Carlos Ibarra
May 24, 2022 -

David Wilson's Villa Ford responded

Hi Bob, it’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is a big decision, and we can't thank you enough for choosing us to help you with it! Sincerely, Scott Wade General Manager customercare@villaford.com

May 14, 2022

My service director was excellent. My car was finished when he said it would would be done. Thanks for being across from in and out More

by grgcu22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but service writer was very nice
May 16, 2022 -

David Wilson's Villa Ford responded

It's wonderful to see that we got you back on the road in no time! We look forward to seeing you again! Sincerely, Scott Wade General Manager customercare@villaford.com

May 03, 2022

This is my first Ford! Loved working with Domingo for my 1st servicing - he was friendly and patient with all our questions. More

by hey_scooby2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo
May 04, 2022 -

David Wilson's Villa Ford responded

We are ecstatic to hear that Domingo made sure you had a 5-star experience! We look forward to serving you again! Sincerely, Scott Wade General Manager customercare@villaford.com

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