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David Wilson's Villa Ford

Orange, CA

4.8
422 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 422 reviews

February 19, 2023

I've been a customer of Villa Ford for many years. They are a trustworthy dealership. Ask for Domingo Naranjo - he listens to your problems and makes sure they are addressed. More

by Ojiisan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Feb 20, 2023 -

David Wilson's Villa Ford responded

Thank you for being a valued member of the Villa Ford Family! We look forward to many more years together! Sincerely, Scott Wade General Manager customercare@villaford.com

February 16, 2023

Great Dealership. Highly knowledgeable and awesome customer service. Toreno Winn is the absolute best!! Go buy a car from him. You will not be disappointed!! More

by sydale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toreno Winn
Feb 16, 2023 -

David Wilson's Villa Ford responded

Thank you for your stars! We're thrilled Toreno delivered an excellent shopping experience. Welcome to the family! Sincerely, Scott Wade General Manager customercare@villaford.com

February 02, 2023

The service technicians explain any problems found and if there are no problems, I don't feel like I'm being "sold" extra things. If I want an oil change, it's done and that's it. More

by unloveable.one
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Feb 03, 2023 -

David Wilson's Villa Ford responded

Thank you for your stars! Our main goal is to ensure our customers are well taken care of and provided with an honest experience & it's wonderful to hear our team always takes care of you. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

January 25, 2023

Overall good experiences with both sales and service departments. Very pleasant people to deal with. More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Julian and Jim in sales. Domingo and Glenn in service.
Jan 26, 2023 -

David Wilson's Villa Ford responded

Hi John! Thank you for your stars! We're so happy to hear our team delivered a smooth experience. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

January 21, 2023

Super friendly service staff. Very professional, considerate, thoughtful. Very knowledgeable and efficient. Can’t praise them enough!! More

by Mmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Sheldon
Jan 23, 2023 -

David Wilson's Villa Ford responded

We can't thank you enough for choosing us! We look forward to many more excellent visits! Sincerely, Scott Wade General Manager customercare@villaford.com

January 20, 2023

The service department was very helpful and kept me informed about my vehicle while it was in their care for routine maintenance. They didn't have the part I needed to repair my vehicle recall, but sa More

by Flygirl_420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
Jan 23, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience. We strive to provide excellent service and it's great to hear our team delivered. We look forward to taking care of you soon. Sincerely, Scott Wade General Manager customercare@villaford.com

January 12, 2023

great agent. she did what she said she would in the time she said it would take More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane neuwander
Jan 16, 2023 -

David Wilson's Villa Ford responded

It's wonderful to hear Jane delivered a smooth experience. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

January 12, 2023

Sheldon is the customer service representative. My brother n law brought my car in for service for me and said Sheldon was amazing. More

by sison88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon
Jan 16, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience. We're glad you enjoyed your visit. Sincerely, Scott Wade General Manager customercare@villaford.com

December 29, 2022

I would buy from them again and their service department is good . Jane my service advisor is awesome. More

by miko65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jane
Dec 30, 2022 -

David Wilson's Villa Ford responded

We are so happy that Jane was able to take care of all of your needs and we're proud to have her on our team. Hope to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

December 22, 2022

Had to wait over 20 minutes to be checked in when I did have an appointment. Once I was checked in my experience was top notch. Nice tables, hot coffee and a TV with the World Cup on. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon
Dec 23, 2022 -

David Wilson's Villa Ford responded

DK, We appreciate your patience and we're glad that once you were checked in, you had a 5-star experience. Thanks for stopping by and we look forward to seeing you at your next visit. Hope you have a Happy Holidays. Sincerely, Scott Wade General Manager customercare@villaford.com

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