David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,483 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
Took my Jeep in on one issue and it turned out to be another problem but they kept me informed and got it fixed! Very friendly people throughout the dealership. another problem but they kept me informed and got it fixed! Very friendly people throughout the dealership. More
Very personable staff, professional work plus great accommodations while you wait. There could be more phone charging availability. Thanks for great job! accommodations while you wait. There could be more phone charging availability. Thanks for great job! More
Crystal notified us immediately when the vehicle we wanted was in. She took great care of us. The dealership takes pride in sending you home in a quality vehicle; they offered to let us borrow another wanted was in. She took great care of us. The dealership takes pride in sending you home in a quality vehicle; they offered to let us borrow another vehicle while they finished getting our's an oil change. It makes me feel confident knowing they are so adamant that their vehicles are properly serviced before they leave the lot. They're even delivering my vehicle to me 120 miles away when it's done with service! More
So I’m kinda disappointed. I dropped my vehicle off because it is still under warranty to see why it was shaking on the highway, they had my car for over a week and when I fina I dropped my vehicle off because it is still under warranty to see why it was shaking on the highway, they had my car for over a week and when I finally called to see if I could get a loaner vehicle, they threw my car in and told me I had two bent rims and that was the problem. I went and got a second opinion and was told that my brakes and rotors were completely in shambles and that is why my tire wouldn’t stay stationary. Had brakes and rotors changed and car rides perfectly fine now. Also found out my brake calibers were bad and needed changed. They put me on the highway and didn’t really check my vehicle to make sure I was safe…But God got me, and that is horrible customer service. More