David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,487 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
We have been customers of this dealership since 1987 - Our salesman Bryan Garner was so easy to work with when we purchased our new 2011 Nitro - he looked up pricing, checked to see if he could find the a Our salesman Bryan Garner was so easy to work with when we purchased our new 2011 Nitro - he looked up pricing, checked to see if he could find the actual vehicle we wanted at a different dealership, and when he couldn't he took us through the ordering procss step by step. We wouldn't go anywhere else to purchase a vehicle than Oliver C Joseph! More
I purchased a truck from this dealership 2 months ago and have had nothing but problems since. I was told that it was a good running solid vehicle. The service department is very rude and dishonest. Don't have had nothing but problems since. I was told that it was a good running solid vehicle. The service department is very rude and dishonest. Don't be swayed by the free oil changes offered, you don't want them working on your vehicle. I've been told by the service manager they don't have diagnostic equipment, "There's nothing to plug in." Just one example of the methods they use to get out of doing work. More
A Very Easy Car Buying Experience is the best way to describe my purchase. This is the fourth vehicle we have bought from O.C. Joseph Dodge. The last two vehicles were used and cost less than 10,000.00 describe my purchase. This is the fourth vehicle we have bought from O.C. Joseph Dodge. The last two vehicles were used and cost less than 10,000.00 dollars, but the experience was the same as when we bought our new T&C, cleaned up, gassed up and presented to us ready to drive. We have been a customer for over ten years and will always check their lot and website first when in the market for a different vehicle. Our salesman Bryan Garner was very knowledgeable and made this an easy no pressure buying experience. Over the last 10 years we have also had occasion to use the service and parts departments and both are outstanding. They have provided solutions (I can be a little picky) and advice for maintaining my vehicles and they have saved me quite a bit of money. The bottom line is Oliver C. Joseph Dodge has a very friendly staff with a family feel, several extended warranty options and a showroom with a Moose theme what more could you ask for. If you are looking for a new or used vehicle check them out. More
Drove 4 1/2 hours because we knew exactly what we were looking for and found it there, during a freak late March snow storm. The car was decent and the price was average. If they try to wow with their s looking for and found it there, during a freak late March snow storm. The car was decent and the price was average. If they try to wow with their showroom, they do it well because it is a nice place. But I think the snow storm worked to their advantage because we could not see the broken windshield until all the show cleared off the car. Of course I am not talking about a chipped windshield, I mean a baseball hit my windshield crack. At least they are fixing they shake, hopefully new tie rods like they said and I am glad they didn't slide the 4 different tires past us. They told us over and over again about their 125 point inspection, I don't get it..."We ran a 125 point inspection, we know what is wrong with this car lets see if you can find them." Typical shady car dealership only this one wears a nicer suit. More
I took my 2010 Dodge Journey in for a routine oil change. I had an appointment for 10:30, but I dropped it off when they opened at 7am. I picked it up at 4pm, when I left work. They managed to NOT change the I had an appointment for 10:30, but I dropped it off when they opened at 7am. I picked it up at 4pm, when I left work. They managed to NOT change the oil and just parked it in a different spot. I had to take it back the next day for them to try again. I have explained malfunctions in multiple areas for months about problems with my NEW car, and because they cannot duplicate it, my concerns are dismissed. When it broke down after 6 months of ownership, they acted as if I was bothering them and gave me attitude about getting a loaner car for the weekend while they fixed min. The sales department is GREAT. The service department is snooty, condescending, and acts as if everyone is an inconvenience on them. If I had not already paid for 3 years of oil changes at the time of my purchase, I would not be going back there for service. I can see why they want you to buy the service package at time of purchase, because they cannot keep customers otherwise. More
I recently purchased a Chrysler 300c the year is 2006 the car could have been a great caar;however,from the time of purchase the car has been giving me problems from the hood not staying open with supports t car could have been a great caar;however,from the time of purchase the car has been giving me problems from the hood not staying open with supports to a more serious issue of brakes ans suspension problems of which they deny even after thier service department made the check of the vehicle. they only continue to say that they will give me a good price on repairs. I bought the car on september 11,2010 not a week after purchase they did not stand buy this vehicle . More
We recently purchased a new Town & Country. Brad and his staff made the entire purchase experience simple and easy, and we got an excellent price (they explained all of the different offers, rebates, and fi staff made the entire purchase experience simple and easy, and we got an excellent price (they explained all of the different offers, rebates, and financing options so you could figure out which combination gave the best possible price). We have purchased other cars from Oliver C Joseph before and had the same great experience. And the best reason is their after-the-sale support - they stand by what they sell. I cannot recommend this dealership highly enough. More