
David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,490 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
Top Notch Service Department Stopped in without an appointment for an oil change. They got me right in and out within an hour. Highly recommend this dealership for both sales and Stopped in without an appointment for an oil change. They got me right in and out within an hour. Highly recommend this dealership for both sales and service. More
''Always Satisfied" Everytime I take my trucks there all my concerns are taken care of immediately and when Jen promises me my truck it is always ready and she explains Everytime I take my trucks there all my concerns are taken care of immediately and when Jen promises me my truck it is always ready and she explains what I might need in the future. Which makes me and my family feel safe like there watching out for us and with 4 trucks and 1 Durango we have a lot to take care of. We have been there for years Mike and Reese are fantastic also.I always recommend them to everyone i talk to. More
Service review The staff was very knowledgeable about my vehicle. They explained everything to me. Service was exceptional. I would recommend them to my friends. Gre The staff was very knowledgeable about my vehicle. They explained everything to me. Service was exceptional. I would recommend them to my friends. Great crew. More
Pleasantly impressed I was surprised that Reese worked everything out perfectly. I wasn’t sure if it was going to take days or what. Reese and the mechanic took care of it I was surprised that Reese worked everything out perfectly. I wasn’t sure if it was going to take days or what. Reese and the mechanic took care of it in hours. I was very pleasantly surprised. No problems just good service like everyone expects. Thanks More
employee goes above and beyond Went in with a certain car in mind I was told I had to choose a different vehicle but spoke with nick and Roderick and they went above and beyond to m Went in with a certain car in mind I was told I had to choose a different vehicle but spoke with nick and Roderick and they went above and beyond to make sure I left with what I wanted More
Harassment Not ten minutes after posting a truthful review, sales manager Harly Wyatt phones to threaten me of ever returning to the Oliver C Joseph premises. Go Not ten minutes after posting a truthful review, sales manager Harly Wyatt phones to threaten me of ever returning to the Oliver C Joseph premises. Goes on to say he'd post some disparaging remarks in return-further exemplifying and evidencing the lack of customer service referenced before. It's not too much for an individual to ask and expect one to honor his word. More
A simple key? Bought a 2019 Ram on a weekend in May 2018 and was told key was there but locked up and not accessible however key would be mailed to me the next busi Bought a 2019 Ram on a weekend in May 2018 and was told key was there but locked up and not accessible however key would be mailed to me the next business day. It is now the 2nd weekend in October and through numerous attemps to get my key ( I live over an hour from the Dealer) I just picked up an enevelope from the post office today which was basically shipped COD. So I paid for the additional shipping and the key was cut wrong yet again. Ive made numerous phone calls about the key, visited face to face on more than one occassion about the key, now writing reviews about the key. Sad a simple key has been and still is so difficult to obtain from this dealership. More
Great service work on my Hellcat! My Charger Hellcat was vandalized, resulting in some mechanical issues. The Oliver C. Joseph service department did a great job getting everything re My Charger Hellcat was vandalized, resulting in some mechanical issues. The Oliver C. Joseph service department did a great job getting everything repaired and running smooth again. Great work!! More
Oil change appointment It was easy to make an appointment, Jenn was so helpful in getting us just the services we required and nothing else. We really like the ability to ha It was easy to make an appointment, Jenn was so helpful in getting us just the services we required and nothing else. We really like the ability to have an appointment, rather than just walking in and having to wait for everyone that walked in before us. Our Jeep was ready hours before we expected it! Thanks again Jenn! More
Rude and unprofessional My wife went in to review warranty information and cancel some of them. The financing person & owner ( Brad Oliver) were very rude to my wife in the My wife went in to review warranty information and cancel some of them. The financing person & owner ( Brad Oliver) were very rude to my wife in the presents of my youngest child. I wonder how rude they will be when i go up there. Never the less was this was the second visit back up there. The 1st was an overcharge by the financing person and they expected us to trust their over priced warranties and coverage. They get an -10 and if you go there read the fine print. They have no exact answers on coverage info and offered one financing rate over 5% for A one credit rating. More