David Taylor Chrysler Dodge Jeep Ram of Belleville

Pleasantly impressed I was surprised that Reese worked everything out perfectly. I wasn’t sure if it was going to take days or what. Reese and the mechanic took care of it I was surprised that Reese worked everything out perfectly. I wasn’t sure if it was going to take days or what. Reese and the mechanic took care of it in hours. I was very pleasantly surprised. No problems just good service like everyone expects. Thanks More

employee goes above and beyond Went in with a certain car in mind I was told I had to choose a different vehicle but spoke with nick and Roderick and they went above and beyond to m Went in with a certain car in mind I was told I had to choose a different vehicle but spoke with nick and Roderick and they went above and beyond to make sure I left with what I wanted More

Harassment Not ten minutes after posting a truthful review, sales manager Harly Wyatt phones to threaten me of ever returning to the Oliver C Joseph premises. Go Not ten minutes after posting a truthful review, sales manager Harly Wyatt phones to threaten me of ever returning to the Oliver C Joseph premises. Goes on to say he'd post some disparaging remarks in return-further exemplifying and evidencing the lack of customer service referenced before. It's not too much for an individual to ask and expect one to honor his word. More

A simple key? Bought a 2019 Ram on a weekend in May 2018 and was told key was there but locked up and not accessible however key would be mailed to me the next busi Bought a 2019 Ram on a weekend in May 2018 and was told key was there but locked up and not accessible however key would be mailed to me the next business day. It is now the 2nd weekend in October and through numerous attemps to get my key ( I live over an hour from the Dealer) I just picked up an enevelope from the post office today which was basically shipped COD. So I paid for the additional shipping and the key was cut wrong yet again. Ive made numerous phone calls about the key, visited face to face on more than one occassion about the key, now writing reviews about the key. Sad a simple key has been and still is so difficult to obtain from this dealership. More

Great service work on my Hellcat! My Charger Hellcat was vandalized, resulting in some mechanical issues. The Oliver C. Joseph service department did a great job getting everything re My Charger Hellcat was vandalized, resulting in some mechanical issues. The Oliver C. Joseph service department did a great job getting everything repaired and running smooth again. Great work!! More

Oil change appointment It was easy to make an appointment, Jenn was so helpful in getting us just the services we required and nothing else. We really like the ability to ha It was easy to make an appointment, Jenn was so helpful in getting us just the services we required and nothing else. We really like the ability to have an appointment, rather than just walking in and having to wait for everyone that walked in before us. Our Jeep was ready hours before we expected it! Thanks again Jenn! More

Rude and unprofessional My wife went in to review warranty information and cancel some of them. The financing person & owner ( Brad Oliver) were very rude to my wife in the My wife went in to review warranty information and cancel some of them. The financing person & owner ( Brad Oliver) were very rude to my wife in the presents of my youngest child. I wonder how rude they will be when i go up there. Never the less was this was the second visit back up there. The 1st was an overcharge by the financing person and they expected us to trust their over priced warranties and coverage. They get an -10 and if you go there read the fine print. They have no exact answers on coverage info and offered one financing rate over 5% for A one credit rating. More

No satisfaction after sale Purchased 2017 ram1500 night edition. Salesman was great service dept was great. Finance manager pushed extended warranty by stating transmission coul Purchased 2017 ram1500 night edition. Salesman was great service dept was great. Finance manager pushed extended warranty by stating transmission could be a problem and they offer a warranty that if you dont use it they buy back. I purchased warranty and after researching transmission i decided to cancel the warranty. 60 days had passed and the dealership had still not sent out the paperwork to mopar vehicle protection so i could receive my refund. At this point i have been given the run around and misinformed, to put it nicely, about how to receive my refund check. Today i was told extended warranty is now cancelled and a check was sent to the lean holder, but then i was informed that Oliver C Joseph had asked mopar to stop payment on check and now i need to send mopar a loan payoff statement from the financial institute so a check can be mailed directly to me since loan has been refinanced. I contacted Oliver C Josephs general manager Greg Castelli and he informed me the best he could do was send off the loan payoff statement for me. This has taken what was a pleasurable buying experience and turn it into what i would expect from a nonreputable used car lot. So much for sevice after the sale. More

Great staff We were referred to Oliver C Joseph by a family member. The staff were very professional and knowledgeable and worked with us to find a vehicle in our We were referred to Oliver C Joseph by a family member. The staff were very professional and knowledgeable and worked with us to find a vehicle in our price range that fit our needs. Financing was a breeze. In fact, it was so quick that we had to wait about 40 minutes after we had finished with the financing for our vehicle to be brought out - the reason for 4 stars instead of 5. Overall a great experience. More

It was a great experience, we will be returning I was extremely happy with Nick. He helped me get into the car I wanted and was very nice throughout the whole process. Very professional. I was extremely happy with Nick. He helped me get into the car I wanted and was very nice throughout the whole process. Very professional. More