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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
868 Reviews

868 Reviews of David Scott Lee Buick GMC - Service Center

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June 30, 2024

Scheduled an appointment 2 weeks in advance for 10 in the morning, waited 4 hours for an oil change with no explanation. What’s the point in making an appointment if it’s going to take 4 hours for an oil cha More

by BFEDORAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank You, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

June 30, 2024

As I have already said, this was the best car dealership that I have been to. They go above and beyond to help. More

by tatersfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Heather, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 28, 2024

Great experience all the way through! We will definitely be coming back here for our next vehicle! More

by BYSTANDER900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolene Haymon, Uriel Baza
Jul 09, 2024 -

David Scott Lee Buick GMC responded

John, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 26, 2024

They have always treated me great and completed the services I asked for timely manner More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Rick, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 26, 2024

Easy to use the GMC app to book service and easy to work with the team for pickup. More

by JAMIERUTLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Jamie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 26, 2024

Everyone I spoke with were professional and very helpful, I have always had good experiences at this dealership. More

by davidlanden520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Jul 09, 2024 -

David Scott Lee Buick GMC responded

David, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 22, 2024

I made an appointment to have my GMC serviced. When I arrived, Craig met with me and immediately got my vehicle in and serviced, while I waited. I had a great experience and highly recommend this More

by frankburroughs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cromer
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Frank, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 21, 2024

Got an appointment pretty quick, check in was good, nice waiting area with food drinks and plenty of plugs to charge my phone More

by rsdavis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriel Baza
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Richard, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 21, 2024

My truck went for a few minor warranty issues. They did a complete svc on it while it was there. They also brought a vehicle to Ft Walton from Crestview for me to drive while they fixed it then br More

by PAUL@ADVENTUREMARINA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Paul, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 19, 2024

Excellent experience. Treats you like family. Wayne McCranie provided great post purchasecexplanation of all options More

by ROCKYLOVE19621962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meredith
Jul 09, 2024 -

David Scott Lee Buick GMC responded

Dorsey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Sierra 1500 SLT with us. We are thrilled to hear that your experience with Wayne McCranie was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

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