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David Scott Lee Buick GMC - Service Center
Crestview, FL
867 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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867 Reviews of David Scott Lee Buick GMC - Service Center
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July 25, 2023
I wrote and submitted my review earlier today and don’t think I need to do it again. think I need to do it again. More
by OwenTJ
Verified CustomerEmployees Worked With
July 23, 2023
They are a good car lot to buy a car From good people work there and they take good care of all they customers with care work there and they take good care of all they customers with care More
by dustywoods84
July 19, 2023
Everything was great except for last minute communications. Lecreasha, sent me a text the morning of the appointment to confirm, however, I missed the text and when I did answer, she told me I communications. Lecreasha, sent me a text the morning of the appointment to confirm, however, I missed the text and when I did answer, she told me I was to late to keep my original time slot for the pick up of my auto. I was very upset as it took me several weeks to get this appointment. I received a email confirmation the day before reminding me of the appointment and asked if I needed to change it I could do so - no response meant I was good to keep the appointment. If a text or verbal confirmation is needed, I highly recommend it is done the day prior. She did call me back and I was able to at least keep the same day. More
by DMRAUCH
July 19, 2023
Very polite and courteous thank you for always taking time to explain everything thank you time to explain everything thank you More
by ROSEHOPE51
Employees Worked With
July 16, 2023
Well let me start off with the service center is very clean and the staff is pretty friendly. But I get a little frustrated that every time I go to get my oil change they try and tell me alignments recom clean and the staff is pretty friendly. But I get a little frustrated that every time I go to get my oil change they try and tell me alignments recommended, something you need to do…….. Well this last time I had an issue with my vehicle along with my normal service and I had the issue worked. Get the truck back and it’s working as it should for all of 10 min, I get home and it’s after closing. So I call the next day and ask for service and explain to the lady on the phone what the deal was and that I was using graham yesterday she said let me get him for you, she comes back says he’s busy takes my name and number, here we are 2 weeks later multiple calls and not even a call back and my truck having more issue now than it did when I brought it in and I can’t get the service dept to return a call! More
by Cap
Employees Worked With
Graham Nelson
July 15, 2023
Dan, Graham and Lecreasha do a fantastic job of customer service and are always on time! Couldn’t ask for a better group there! They really do a great job and look out for my needs! service and are always on time! Couldn’t ask for a better group there! They really do a great job and look out for my needs! More
by TVROYALL
Employees Worked With
Other Employees :
Michael Gardner, Dan Meksch, Graham Nelson
July 14, 2023
It was a Pleasant experience with knowledgeable staff. I will recommend them to friends and my associates I will recommend them to friends and my associates More
by dmjones4558
July 14, 2023
I went in on a Saturday to get my car maintenances without an appointment and they were able to squeeze me in! They did an excellent job and it was very fast considering no appointment was made. without an appointment and they were able to squeeze me in! They did an excellent job and it was very fast considering no appointment was made. More
by mollybetts1030
Employees Worked With
Graham Nelson, Alysha Pitman
July 13, 2023
Absolutely the Best! The Service Dept has continued to provide exceptional routine maintenance since purchase. This is the dealership that I will continue to use to mai The Service Dept has continued to provide exceptional routine maintenance since purchase. This is the dealership that I will continue to use to maintain my vehicles and they will definitely continue to be the top of my list for all future vehicle purchases. LeCreasha, Michelle, Beverly, Alysha, Jeremy, and Paul have been the best. Not a better team out there! Mitch Bolin More
by MWBOLIN
Employees Worked With
Other Employees :
Dale Henderson, Paul Cooper, Michelle Foley, Alysha Pitman
