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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews
Call Service Center (850) 683-8411

867 Reviews of David Scott Lee Buick GMC - Service Center

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October 01, 2023

Had torque converter problems since day 1 and waited until years later to fix and the warranty had just went out and left me with paying out of pocket for it. More

by CHASEROBBINS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Barger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

David Scott Lee Buick GMC responded

Mr. Robbins, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

October 01, 2023

I will look to Lee GMC dealership for my next vehicle. Thank you ver much! More

by augrumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

David Scott Lee Buick GMC responded

Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 30, 2023

On time, helpful, lost a star for the app that needs workup. If the app had been working it would have been 5 stars. I like the idea of the app. More

by schlittj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 30, 2023

Best dealership on the emerald coast. Caring staff, no crazy 10-15k markups on new vehicles. Way better than the monopoly dealership that’s trying to take over our local area More

by btreid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley, Jason Cromer, Becky Carr
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Oct 09, 2023 -

David Scott Lee Buick GMC responded

Brandt, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your recent 2024 GMC Sierra 2500 purchase. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Chief Morgan was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 30, 2023

Very friendly service from start to finish! Highly recommend! Will never go back to step one Cadillac in Fort Walton Beach. More

by AKHILPRIYAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley
Report | Print
Oct 03, 2023 -

David Scott Lee Buick GMC responded

Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 28, 2023

Jeremy Cadle is my number one. If I’m need service for any of my vehicles I always use Jeremy and highly recommend him. More

by DEF1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

David Scott Lee Buick GMC responded

Daniel, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, always goes above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 27, 2023

Great customer service. In and out in no time. Very satisfied with service and will come back. More

by Austin.jessup51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

David Scott Lee Buick GMC responded

Austin, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 27, 2023

David Scott Lee Buick GMC customer service was excellent. They should have a courtesy car wash for the customer. Some dealers as in Jacksonville Florida provide this service. This is ensures good customer re More

by davidseabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 23, 2023

I appreciate the quality service provided by David Scott Lee Buick GMC. Keep up the good work. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

David Scott Lee Buick GMC responded

JD, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 22, 2023

Sam did an amazing job helping me with all my questions! I am very appreciative of her attentiveness and taking care of my truck! More

by ASHLEYCUCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley
Report | Print
Sep 27, 2023 -

David Scott Lee Buick GMC responded

Ashley, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Sam McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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