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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews

867 Reviews of David Scott Lee Buick GMC - Service Center

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November 04, 2023

Not only at this visit, but every time I take the car in for service there are no problems. Service department is always clean (they renovate a lot) also the personnel are nicely dressed and respectful to More

by BOOGER431
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Thomas, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 30, 2023

Didn’t fix the problem. Truck still makes a very loud growling noise on acceleration. More

by SERENAROBISON/Jonathan Douglas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

Always carrying an polite , they greet you with a smile and truly appreciate your business More

by KENLAWSON850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Ken, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 29, 2023

They handled the service in an efficient manner. Their attention to customer service is excellent. More

by PKNOWLES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Caulie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 28, 2023

Professional and courteous staff, comfortable waiting area, very clean, minimal wait time. Top notch service. More

by Lorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Lorrie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 27, 2023

I dropped my car off at 0730 for an oil change, courtesy wash, replace a weather strip and to check a low tire pressure error. At 1730 I go back to see if the car is ready and it is not. The person who was More

by rodneyMAHAYAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Mr. Mahayag, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

October 27, 2023

Team was very nice and prompt. Thank you for your service team and pickup and delivery. More

by realtor2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper, James Meredith, Dan Meksch, Larry Beckesh
Nov 09, 2023 -

David Scott Lee Buick GMC responded

Michelle, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 26, 2023

Waste of time, money, and miles on my truck. Then weren’t didn’t look at the vehicle at the time they said they would. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam McLaughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Brad, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

October 26, 2023

We’ve been trusting Jeremy for over 12 years. The service here has been excellent. More

by CHRISTIMOORE.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

David Scott Lee Buick GMC responded

Christi, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service and the past 12 years! Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, has always gone above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family, for 12 years and counting! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank You, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 25, 2023

Listen to my request and checked out the concerning areas of the car. Fast and efficient services. More

by oxley.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

David Scott Lee Buick GMC responded

Nicole, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and all of your concerns were addressed! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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