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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews
Call Service Center (850) 683-8411

867 Reviews of David Scott Lee Buick GMC - Service Center

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March 24, 2024

I feel confident that this dealership is dependable for keeping my car in working condition. I’m able to get an appointment when needed and the work completed in reasonable time. More

by SALLYHHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

David Scott Lee Buick GMC responded

Sally, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

March 23, 2024

The only thing I was unhappy with was they said nothing was wrong with my Key Fob and an hour later I had to use my Key the auto unlock wouldn't work . As I explained when I was there. More

by LOVESANGELS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Pruitt
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Apr 05, 2024 -

David Scott Lee Buick GMC responded

Mrs. Barney, We sincerely apologize for the issues you experienced while at our dealership. Thank you for the opportunity to partner with you to make things right. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

March 18, 2024

Easy dealership to work with. Whether you are buying a vehicle or using the maintenance department this dealership will treat you like family. More

by carriedarrow1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2024

tail light charge over 1000. 00 I got one for 200.00 and installed it myself.asked if Ineeded windshieldwipers Isaid no they installed new ones anyway.My impression is you perform More

by KELM3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon Pruitt
Report | Print
Mar 19, 2024 -

David Scott Lee Buick GMC responded

Kenneth, We sincerely apologize for the issues you experienced while at our dealership. Our Executive Management Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

March 15, 2024

Chris Manning did a great job taking care of my truck during my last service. Thank you Chris! More

by ASHLEYCUCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Manning
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March 15, 2024

Scott Lee GMC is no doubt the best GMC dealership in the US. I will be a customer for life as well. My entire family. More

by t.stan.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 13, 2024

The service department made every effort to get my vehicle repaired and offered to get me a rental due to pary wait times. More

by TONY.HOOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 14, 2024 -

David Scott Lee Buick GMC responded

Tony, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

March 12, 2024

Customer service was best of the best. Only comment would be after spending $1900 on new tires I was surprised the tires were not clean or shiny. More

by GLADBO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

David Scott Lee Buick GMC responded

Gladys, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

March 09, 2024

service personnel were quick, very helpful answering all my questions and professional. Was told Kyle did the camera installation. It was excellent. More

by kEITH.HENRY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Pruitt
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Mar 14, 2024 -

David Scott Lee Buick GMC responded

Keith, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

March 08, 2024

I continue to be well pleased with David Scott Lee Buick GMC. Samantha, the service advisor who has assisted me the last two times I have had my truck serviced, is knowledgeable, professional, cheerful, an More

by smusafa74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

David Scott Lee Buick GMC responded

Stephen, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Sam McLaughlin, in our Service Department, always goes above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

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