David Scott Lee Buick GMC
Crestview, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Sales associate was very great and knowledgeable about the vehicle we purchased. The finance manager not so great. He wad a typical slimy car salesman. Claimed "he got us a good rate and wasn't trying to the vehicle we purchased. The finance manager not so great. He wad a typical slimy car salesman. Claimed "he got us a good rate and wasn't trying to scam us" even though he did. We had 800 credit score and 100k a year income and he got us a 6% rate and added so much other stuff into the loan we are now 25k upside down in a certified pre-owned vehicle. We were from out if state as well and the dealer failed to notify us that they did not send off our title and registration paperwork until 35 days after purchase. I would steer clear of the dealer unless you like paying well over what a car is worth More
Mike Morgan was incredible to work with. He was honest, went above and beyond in making sure all our needs were met. He even delivered the car to our home. Also, Jennifer in the finance d He was honest, went above and beyond in making sure all our needs were met. He even delivered the car to our home. Also, Jennifer in the finance department went above and beyond. Grateful for this incredible team and love my new YukoXL. Thank you More
The best dealership in Crestview. Service department does excellent work. Salesman are very well attentive to your needs. Service department does excellent work. Salesman are very well attentive to your needs. More
Great staff and professional service! !! I will not let anyone else service my Yukon!!! Recommend to everyone!!! !! I will not let anyone else service my Yukon!!! Recommend to everyone!!! More
Justin and Jen were both enjoyable to work with. If I purchase another vehicle, I will most likely drive all the way to Crestview from Pensacola just so I can work with them again. They were both ve If I purchase another vehicle, I will most likely drive all the way to Crestview from Pensacola just so I can work with them again. They were both very personable easy to talk to. More
Took my Buick in twice for the same issue, they had it almost a week each time and couldn't even diagnose it. The first week they had it they told me I needed a new battery because mine was so week they almost a week each time and couldn't even diagnose it. The first week they had it they told me I needed a new battery because mine was so week they couldn't get the check engine light to come back on after they cleared it. Hadn't been having a battery problem before. Cost was $249, for a battery. Told them I could take to Walmart and get one for less so I was told I could come get it and get Walmart battery and bring it back so they could diagnose it. Too much for us since we live so far away so we told them to go ahead with their battery. Next day I got ad in mail from Buick that batteries are $149. Instead of offering us a lower priced battery they were willing to let me go get one elsewhere. They said the battery may even be why the engine light was coming on AND THEY TEST DROVE IT 57 MILES TO TRY TO GET THE LIGHT TO COME BACK ON. What were they doing, running errands..... in Ft Walton? Of course it wasn't the battery, so I was back a second time. They had it almost a week and I finally got tired of waiting, picked it up, took it to Mack's Auto Tech and THEY had it diagnosed and gave me an estimate in ONE DAY! It was fixed and ready the next day. Don't waste your time at this dealership. They did call to let me know they were looking at it "off and on". What does that even mean? I used them for many years but service has gone WAY down hill. More
Your service itself was exceptional as always; especially in the hands of Jeremy Cadle; HOWEVER, your on-line scheduling system still does not work. I scheduled my appointment online, but found when I arriv in the hands of Jeremy Cadle; HOWEVER, your on-line scheduling system still does not work. I scheduled my appointment online, but found when I arrived at my scheduled time that there was no record of it. This has been a continuing problem that I have identified before and apparently no one cares enough to fix it. More
Would give five stars, but this is the second vehicle I have bought from this dealership. Each time the wrong code has been put in for my plates. I have a Disabled Veteran plate and the code has been put i have bought from this dealership. Each time the wrong code has been put in for my plates. I have a Disabled Veteran plate and the code has been put in wrong bot times. I’m being charged for regular vehicle plate’s and it’s a pain to correct y’all’s mistake. More