Dave Smith Motors
Kellogg, ID
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1,061 Reviews of Dave Smith Motors
Don't waste your time Purchasing a 60 plus thousand dollar vehicle is one thing, but the day I took delivery, I realized Dave Smith is all about pushing volume sales out th Purchasing a 60 plus thousand dollar vehicle is one thing, but the day I took delivery, I realized Dave Smith is all about pushing volume sales out the door. After that - would come the "service" portion of the purchase. And Dave Smith has a lot to learn. The day I took possession of my 2017 Chevrolet, I asked if the service department could program the extra key fob I already had for the vehicle. The process takes about five minutes. Imagine the feeling of just dropping 65K on a vehicle minutes earlier, just to be told I would have to pay 60 bucks for a tech to spend five minutes to program a fob. I walked away without having the small task done - feeling like this was the beginning of the battle to have any "service" in the servicing of my new vehicle. If something as simple, quick and easy as programming a fob for a customer demands me to pay for five minutes of labor - I dread what it will be like when the time comes for any real maintenance comes around. "Service" is what truly sets a dealership above another. As far as my opinion of service at Dave Smith - no way will they get my business ever. More
WHAT A PLEASURE TO WORK WITH Dave Smith dealership was great. They took care of everything just like they said they would. My wife and I flew into Spokane and they picked us up. t Dave Smith dealership was great. They took care of everything just like they said they would. My wife and I flew into Spokane and they picked us up. they took us to the dealership showed us around. signed some papers fed us lunch and sent us on our way. thanks again. More
Best car buying experience ever These folks know how to treat people. Everything was done and ready to go when we arrived. The entire process was painless. Thank you for a great expe These folks know how to treat people. Everything was done and ready to go when we arrived. The entire process was painless. Thank you for a great experience. More
Purchasing our new Jeep This was our 3rd vehicle purchase at Dave Smith. Plenty of inventory to choose from. Our salesman Ian was the best to work with!! Will return whenever This was our 3rd vehicle purchase at Dave Smith. Plenty of inventory to choose from. Our salesman Ian was the best to work with!! Will return whenever we need to purchase again. More
Over the top Our local dealers in our area wouldn't. Give us the time this is why we go to Dave Smith no pressure no hassle just great service Thanks for everythin Our local dealers in our area wouldn't. Give us the time this is why we go to Dave Smith no pressure no hassle just great service Thanks for everything More
Not important after the sale We got a good price on our new Jeep but they are in such a hurry to make the sale and rush you through their assembly sales process that they did not We got a good price on our new Jeep but they are in such a hurry to make the sale and rush you through their assembly sales process that they did not give us accessories that were listed on the window sticker and I've tried many times to get a hold of them over 6 weeks I've had a call back saying they're looking into it but after you walk out the door you're not important anymore. We also purchased an accessory roof rack that as soon as we got home started resting 3 weeks waiting for response on that now. More
Different Great deal. Drove 1000 miles to get Jeep. Sales great friendly courtesy and pilot. Beacause of volume wait time to complete paperwork a little long. B Great deal. Drove 1000 miles to get Jeep. Sales great friendly courtesy and pilot. Beacause of volume wait time to complete paperwork a little long. But once into complete very knowledgeable friendly honest finance officer. More
Truck buying experience From the moment we decided to purchase our new Dodge truck from Dave Smith, our buying experience was amazing. We've never purchased here before but h From the moment we decided to purchase our new Dodge truck from Dave Smith, our buying experience was amazing. We've never purchased here before but have purchased more than 20 vehicles in our 31 years of being married. This is how all dealerships should treat their customers. Our salesman Earl took care of everything from helping us select our truck, to connecting us with the accessory expert, Mark, also an outstanding person and expert at what he does. Then there was Ash, the finance expert. We brought in a check from our credit union and , not only did he get us a better interest rate, he found that we qualified for an additional $500 rebate as business owners. I cannot say enough positive things about this truck buying experience. We are now Dave Smith customers for life! More
Great Team, Great Service! I started calling about used cars at this dealership as i didn't want a new car. After coming out to buy a Jeep, it turned out it wasn't for me. While I started calling about used cars at this dealership as i didn't want a new car. After coming out to buy a Jeep, it turned out it wasn't for me. While i was there i checked a GMC truck that i had thought of. I left with no hassles, or girlfriend like commitment. Matt Shandy followed up a week later saying he found my truck, which he did. I came down and found exactly what i wanted, sunroof and all and a fair price. I met with Brian Hall, and he helped explain benefits of new car vs used, even down to loan options. That's when i met Zig. He pushed me out of the place with a new car! Since i'm name dropping, Teddy killed it with a toneau cover and dual exhaust, and Samantha has me covered for 7 years or 75k! Booyah! Thank you! More
Great place to do business. Our second time buying through Dave Smith. We live in Montana and get a much better deal through this company. Our salesman, Clint, has worked with us Our second time buying through Dave Smith. We live in Montana and get a much better deal through this company. Our salesman, Clint, has worked with us both times and has done a good job in finding what we wanted. More