Dartmouth Nissan
Dartmouth, MA
Filter Reviews by Keyword
By Type
Showing 745 reviews
I will update as the situation proceeds but so far no good! We bought a car on Jan 2. Its Jan 12 and the title isnt in and repairs are not complete. The check is cashed and warranty sold though!!! Bewar good! We bought a car on Jan 2. Its Jan 12 and the title isnt in and repairs are not complete. The check is cashed and warranty sold though!!! Beware of lies and unprofessionalism. More
Our experience with the sales person( Kim) was very professional and helpful in the section of our vehicle. She was honest and did everything that she told us she would do. After the sale she reach professional and helpful in the section of our vehicle. She was honest and did everything that she told us she would do. After the sale she reach out with more information about accessories. Thank You Kim Also: I would recommend anyone going ther to ask for her. More
I recently bought a vehicle and had it shipped to me. I worked with several people who made this process as easy as possible. Jerome was very knowledgeable about the vehicle I was looking at and went o I worked with several people who made this process as easy as possible. Jerome was very knowledgeable about the vehicle I was looking at and went out of his way to make me feel comfortable with doing business long distance. We worked out a deal which I think worked for us both. Jerome from start to finish walked me through the process of obtaining a vehicle in another state. He took care of everything we agreed upon and dis a good job of following up when I had questions. I would consider buying another vehicle from this dealership because of the good customer service Jerome and others provided. Keep up the good work it was really appreciated 👍 Jerome! More
I reviewed my experience earlier, was very happy with sales rep Kim Correa. My experience with the financial dept was a nightmare. I wanted to cancel the add on coverage which I feel I was misled about b sales rep Kim Correa. My experience with the financial dept was a nightmare. I wanted to cancel the add on coverage which I feel I was misled about by Jared in finance. He says this cant be canceled once submitted, I tried to do this within 24 hours of initial sale. This is a dealbreaker for me & I think as a senior citizen, I was taken advantage of. I will never look to this dealership for any future sales. More
I had a Buyers Order which was ready 6 weeks prior to transaction that should've been completed on 2/14/22. Last minute managers and finance managers had extremely poor communications and wasted my time transaction that should've been completed on 2/14/22. Last minute managers and finance managers had extremely poor communications and wasted my time and took my money. The salesmen was amazing and great but the Management and finance is extremely unprofessional and I will never recommend anyone to them. I am debating if I should report their unprofessionalism to BBB and Nissan Corporate but I'm not here to take down businesses. The worst experience I've ever had buying a vehicle with this kind of management and finance department with out any communication & cooperation. More
Typical Dealership hidden/deceptive and misleading sales tactics. Advertised price then dealer no choice add on accessories, additional costs if paying by cash and scare tactics used at closing to purchase tactics. Advertised price then dealer no choice add on accessories, additional costs if paying by cash and scare tactics used at closing to purchase extended warranty. Sad to see what is otherwise good people driven to follow this “process. More
Great service, from sales to finance! Attentive made sure I stayed where I wanted to be for financing. If your not sure where to look for a new vehicle check out Nissan of Dartmouth. I stayed where I wanted to be for financing. If your not sure where to look for a new vehicle check out Nissan of Dartmouth. More
would stay away salesman lies to get you to make a deposit. When promises are not keep they will not refund deposit. would have bought if it was fixed the way we agreed upon. do yourself a favor and deposit. When promises are not keep they will not refund deposit. would have bought if it was fixed the way we agreed upon. do yourself a favor and go somewhere else More
Happy with the vehicle I purchased, but nothing after agreeing to the purchase was a positive experience: From the salesman neglecting to mention the title wasn't in hand until after the deal was made a agreeing to the purchase was a positive experience: From the salesman neglecting to mention the title wasn't in hand until after the deal was made and I couldn't take the vehicle for an indefinite amount of time after signing to the back office mis-representing an extended warranty and then doing everything in their power to slow the refund process, employees with full voicemails (so you know they don't care and aren't calling people back) not returning calls and a complete lack of follow up from employees at all levels, there was a noticeable lack of customer service as soon as I agreed to make a purchase and I can safely say I won't be returning to this location for anything. Kudos to the general manager, as he was the only one I could get in touch with that would help resolve the problem (after of course telling the operator this was regarding a vehicle I was about to purchase, since telling them it was about a vehicle I already purchased led to nothing but unanswered phone calls and full voicemail boxes). Unfortunately, it shouldn't take over three months of waiting, several trips back to the dealership in person and then needing to call and ask for the General Manager in order to get some employees to actually do their job. I got the distinct impression their customer service ends after you agree to the purchase, which is fine, but not a practice I can endorse nor recommend to others. More
Mike Gilmore a Dartmouth Nissan is a very professional young man and went above and beyond and exceeded my expectations. He also has a great personality and was very easy to work with young man and went above and beyond and exceeded my expectations. He also has a great personality and was very easy to work with More