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Darrell Waltrip Honda

Franklin, TN

4.9
1,343 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,343 Reviews of Darrell Waltrip Honda

August 13, 2026

Great service. Efficient and effective. Skylar is an awesome service representative. Work was completed fast and accurately. More

by PaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar, Blythe
Aug 17, 2026 -

Darrell Waltrip Honda responded

PaH, thank you for the fantastic review and perfect scores across the board! We're so glad to hear that Skylar took great care of you and that your service was completed quickly and accurately. Efficient, effective, and done right — that's exactly what we strive for at Darrell Waltrip Honda. We'll make sure Skylar knows how much you appreciated the experience. We look forward to seeing you again next time!

August 12, 2026

I always enjoy my experience at this dealership! You need service for your Honda ask for Brandon Tidwell very professional young man! First rate experience I too work at a truck dealership so I alwa More

by Dfordman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell, Brandon Tidwell
Aug 13, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the fantastic review and for being such a loyal part of the Darrell Waltrip Honda family! We love hearing that every visit leaves you feeling great — that's exactly the experience we work hard to deliver every single day. We will absolutely pass your kind words along to Brandon — what a wonderful shoutout! Your perspective as someone in the industry yourself makes this feedback especially meaningful to us. We look forward to continuing to be your dealership of choice and making your day a little better every time you come in. See you next time!

August 12, 2026

This is the second time we have purchased a Honda Pilot for Darrell Waltrip Honda. They have a huge selection of vehicle's but the Metallic Red Honda Pilot was the one we wanted. The deal was what I wanted More

by madow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Nikki Barter and Mr Zaiver Burton
Aug 13, 2026 -

madow responded

This is the second time we have purchased a Honda Pilot for Darrell Waltrip Honda. They have a huge selection of vehicle's but the Metallic Red Honda Pilot was the one we wanted. The deal was what I wanted, the salesman we worked with was fantastic (shout out to Xavier), financing was easy and Honda;s finance rate was equal to our Credit Union. It was a good buying experience and we drove home our brand now Honda Pilot. I would like to point out that the two employees we dealt with were Xavier Burton and Ms Nikki Barter. They were nothing short of fantastic

Aug 15, 2026 -

Darrell Waltrip Honda responded

Thank you so much for coming back to us for your second Honda Pilot — that kind of repeat business means the world to our entire team! We're thrilled to hear that Xavier and Nikki made the experience nothing short of fantastic from start to finish. It's great to know the financing process was smooth and competitive, and that you drove home in exactly the Metallic Red Pilot you were looking for. We will absolutely pass your kind words along to Xavier and Nikki — they will be so pleased to hear this! We truly appreciate your continued loyalty to Darrell Waltrip Honda and can't wait to take care of you for years to come. Enjoy the new Pilot!

August 12, 2026

My wife and I have purchased several vehicles from this dealership and have always enjoyed good service and attention to detail. More

by jimcohron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Barger, Dave Brann
Aug 13, 2026 -

Darrell Waltrip Honda responded

Jim, thank you so much for your continued loyalty — multiple purchases over the years is truly the greatest compliment we could ask for! We're so glad that you and your wife have consistently enjoyed the level of service and attention to detail we strive to provide with every visit. It means everything to us to be the dealership you and your family keep coming back to. We look forward to many more great experiences together at Darrell Waltrip Honda — thank you for being such a valued part of our family!

August 11, 2026

I get excellent care and guidance to keep my 2019 CRV running like new!! Great service. More

by 2019 CR-V owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Oliver
Aug 12, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful review! We love hearing that our team is keeping your 2019 CR-V running like new. Providing excellent care and guidance is always our goal, and we truly appreciate your continued trust in us. We look forward to seeing you at your next visit!

August 10, 2026

Darrell Waltrip Honda is a premier dealership all around! Everyone is highly proficient and professional. I highly recommend them! Brandon is a highly polished, courteous, and competent front line specialist More

by sellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Aug 18, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this wonderful review and for your incredible loyalty over the years! Two vehicles and nearly 200K miles on the Fit — that means the world to us. We're so glad our service team has been able to keep both cars running strong and that their honest, no-pressure approach has made such a lasting impression. You nailed exactly what we strive for — making sure customers understand the urgency of any issue without ever feeling pushed into something they're not ready for. Professional, knowledgeable, and transparent service is the standard we hold ourselves to, and it's genuinely rewarding to hear that it has been consistent across every visit. We sincerely appreciate your trust and loyalty, and we look forward to many more miles together at Darrell Waltrip Honda!

August 10, 2026

Thank you for all the support and Jordon’s was good in helping with diagnosis More

by Dineshkseru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Aug 13, 2026 -

Darrell Waltrip Honda responded

Dineshkseru, thank you so much for the glowing 5-star review! We're thrilled to hear that Jordon was able to assist you with your diagnosis and provide the support you needed. Accurate diagnostics and clear communication are so important to us, and it's great to know Jordon delivered on all fronts. We appreciate your trust in Darrell Waltrip Honda and look forward to taking care of you again!

August 05, 2026

Always great service with attention to detail. Rick is a wonderful Service Advisor! I've used Waltrip Service Dept since I purchased my vehicle and wouldn't have it serviced anywhere else. More

by JETEW
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Aug 07, 2026 -

Darrell Waltrip Honda responded

JETEW, thank you so much for the 5-star review and your continued loyalty to Darrell Waltrip Honda! It means a great deal to know that Rick and our Service Department have consistently delivered the attentive, detail-oriented care that keeps you coming back. We're so glad to have earned your trust since day one and we look forward to continuing to take great care of you and your vehicle for many more years to come!

August 05, 2026

Julian was very nice and very helpful! he made sure everything we wanted fixed or looked at was correct before we made the big purchase. He was never trying to upsell anything and was hone More

by Natasha Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Barger
Aug 07, 2026 -

Darrell Waltrip Honda responded

Natasha, thank you so much for taking the time to share your experience and for the 4-star review! We're thrilled to hear that Julian was helpful, honest, and made sure everything was in order before your purchase — that no-pressure, transparent approach is exactly what we strive for at Darrell Waltrip Honda. We're glad he made such a positive impression! We'd love to know if there is anything we could have done to make your visit a 5-star experience. Please don't hesitate to reach out to us directly so we can ensure your next visit exceeds expectations. We appreciate your business and hope to see you again soon!

August 05, 2026

Service for 2 recalls, software and radiator thing. Waited in the waiting room. Many people waiting, water tea and other items provided as a courtesy were appreciated. Work went quickly and they pro More

by Grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 07, 2026 -

Darrell Waltrip Honda responded

Grand, thank you so much for the 5-star review and for trusting Darrell Waltrip Honda with your recall service! We're glad to hear the process was smooth from start to finish — from the easy service intake and comfortable waiting area to the inspection video and Robert taking the time to walk you through your vehicle's features. We always want to make sure our guests feel informed and well taken care of, regardless of where the vehicle was purchased. It means a lot to know that we've earned your trust as your preferred service provider, and we look forward to continuing to take great care of you and your vehicle!

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