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Darrell Waltrip Honda

Franklin, TN

4.9
1,173 Reviews
Call Dealership (855) 996-0073
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1430 Murfreesboro Rd

Franklin, TN

37064

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1,173 Reviews of Darrell Waltrip Honda

February 24, 2026

Ben king provided excellent service! My walk through video was helpful to visualize all the inspections that were done and I appreciated the attention to detail More

by Ellalmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King
Report | Print
Feb 27, 2026 -

Darrell Waltrip Honda responded

Ellalmk, we're glad to hear you enjoyed your visit. We love that Ben took excellent care of you and that you also enjoyed the video inspection. It really does help to see what it needed and why. We hope to see you in the future and have a great rest of your week!

February 24, 2026

Great job as always! In and out in a timely, thorough manner. Knowledgeable staff providing me what I need to make intelligent decisions. More

by tjsharn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Brandon Tidwell, Joseph Reynolds, Bryson Clarke, Joshua Galyean
Report | Print
Feb 27, 2026 -

Darrell Waltrip Honda responded

Tjsharn, we're glad to hear you enjoyed your visit. We love that you were taken care of well and we made sure to provide you with information for decision making on your vehicle. Have a lovely day!

February 24, 2026

Great service team! Not pushy just give great help and recommendations. I always go here for service More

by chasedujenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
Report | Print
Feb 27, 2026 -

Darrell Waltrip Honda responded

Chasedujenski, we really appreciate your feedback! We love that the team is helpful and not pushy. We appreciate you continuing to come see us and hope you have a great day!

February 24, 2026

Waltrip Honda has been a great experience for a first time Honda buyer. Ben King is outstanding as our Service Consultant. He is attentive & thorough. More

by ohararob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Ohararob, we're glad you had such a wonderful experience with us! We love that Ben took excellent care of you and feel free to request him when coming in for service. Have a great day!

February 23, 2026

Everyone I have worked with at the dealership in sales and also in service have been very polite, really good communication skills, and easy to work with. Work done has always been noticeably better. More

by Youngj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Youngj4, we're glad to hear you enjoyed your visit both with service and sales and that everyone you encountered is polite, helpful, and easy to work with. We always strive to have a great staff and environment for all of our customers who come and visit us. Have a great day!

February 23, 2026

I love the 2026 CR-V Trailsport Hybrid (bought October 2025)! This was my first service at this dealership. The whole team at Darrell Waltrip Honda is very professional, and I'm happy with the service. More

by Katieguenther54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Blythe
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Katieguenther54, we're glad you had such a wonderful experience with us! And we are happy to hear that you are enjoying your new 2026 CR-V Trailsport Hybrid. Thank you for taking the time to let us know about your visit and we look forward to seeing you in the future. Have a lovely day!

February 23, 2026

Our service agent, Andrew was so helpful. Even called me back when I made an error. Kept my updated on everything. More

by jachim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Jachim, thank you for sharing your positive experience! We love that Andrew took excellent care of you and fixed issue for you as well! We always love to hear that and hope you have a great day!

February 22, 2026

Brandon is always helpful and great to work with. He keeps me informed. Thanks Brandon More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Report | Print
Feb 22, 2026 -

Suzanne responded

Brandon is always very helpful and great to work with. Thanks Brandon

Feb 26, 2026 -

Darrell Waltrip Honda responded

Hello Suzanne, thank you; we appreciate your feedback! We love that you had a great experience with Brandon and we thank you for this review. We always strive to provide a 5 star visit so if there is anything in the future we can do to make that happen please let us know. Have a great day!

February 21, 2026

Ben King is an excellent service advisor. He is courteous and seems to have good knowledge of vehicles. He is not pushy and explains things very well. He is definitely an asset to this dealer More

by mcalahan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King, service advisor
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Hello Mcalahan51, we appreciate you taking the time to leave us this feedback. Ben does a great job for us so we are happy to hear he took excellent care of you. We will be sure to pass this review along to Ben so he knows you appreciated his help! Have a great day!

February 20, 2026

As always, great customer service and clear summary of work done. Comfortable waiting area. Been coming to Darryl Waltrip for almost 30 years and never had a bad experience! More

by rpage3403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Report | Print
Feb 26, 2026 -

Darrell Waltrip Honda responded

Rpage3403, we really appreciate your positive review! We love that the team has taken great care of you and we thank you for continuing to come by and see us for service for that last 30 years! That is amazing to hear and we appreciate you as a valued customer! Have a great rest of your week!

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