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Darrell Waltrip Honda

Franklin, TN

4.9
801 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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801 Reviews of Darrell Waltrip Honda

October 08, 2020

Always excellent service when I come here. I can always trust they are going to do a great job! The service desk folks are always very straight forward and I never feel pressured to get a service done. I a More

by Ls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
October 08, 2020

I always receive great service at Daryl Waltrip Honda. Kwame is the best!!! I’m always updated on the status of my car and it’s ready when promised. More

by Sgrainge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
September 30, 2020

As always service was great and speedy. Brandon Tidwell was outstanding and kept me updated on the progress of the service. Best Honda dealer in the area. More

by rburrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Oct 01, 2020 -

Darrell Waltrip Honda responded

Rburrow, we are so happy to read such a great review about Brandon Tidwell here at Darrell Waltrip Honda. Thank you for your recommendation and 5 star rating. Have a great day!

September 24, 2020

Appreciate the heads up of what may be needed the next time I bring my car in for service. Especially appreciate the great car wash! More

by mjmacd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 25, 2020 -

Darrell Waltrip Honda responded

Hi Mjmacd2, we're so happy we were able to be of service and make future recommendations for your vehicle. We know Matt Deckard will appreciate your recommendation, and it will be a pleasure to let him know he did a great job. Thank you and have a great day!

September 21, 2020

Great customer service. Quality work and complete trust in the service department. From sales to service to follow up it has always been a great experience. More

by Susan P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Sep 23, 2020 -

Darrell Waltrip Honda responded

Susan P., we are so happy to read such a great review about Rick Nicholls here at Darrell Waltrip Honda! We appreciate your recommendation and the 5 star rating. Have a great day!

September 18, 2020

Kwame was attentive, courteous, and explained everything to my satisfaction. When the service was taking longer than expected, he came back to find me and explained why there was a delay. I requested him More

by Michaelpgoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
September 16, 2020

Greeted promptly. Very pleasant and upbeat. Kept me informed throughout the service. Check-in, check-out was quick and easy. Like that I was reminded of appt by text and email More

by j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Reel
Sep 17, 2020 -

Darrell Waltrip Honda responded

Hi J, we are very happy Derek Reel provided you with such a positive experience. All of us here, from the schedulers to the advisors take pride in taking care of you, our guest. We are pleased to have earned your recommendation and it will be a pleasure letting the team know. Thank you and have a wonderful day!

September 14, 2020

I Love Darrell Waltrip Honda! The service technicians keep my CRV running in tip top condition. Everyone is so nice and helpful. Thank you so much! More

by uknumber1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku
Sep 15, 2020 -

Darrell Waltrip Honda responded

Uknumber1, thank you so much for the awesome review! It is fun getting to share reviews like yours with the team, and the world. We are glad Kwame Okraku and Josh Galyean earned your recommendation and all of the 5 stars. Thank you and have a great day!

September 12, 2020

In all honesty, I believe Darrell Waltrip should refill most fluids, vacuum front floor boards or choice of car wash complementary upon servicing an individuals vehicle. I asked to see the airfilters so I More

by Atlas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Reel, Michael Graddy
Sep 15, 2020 -

Darrell Waltrip Honda responded

Hello Atlas, thank you; we appreciate your feedback. We apologize that a step was skipped or missed. We are always happy to provide a complimentary courtesy wash when you service your vehicle. We would like to speak with you when it is convenient. Please call the customer relations manager David Pilgrim at (615) 599-3580, or our service director Jimmy Stephens at (615) 791-1101. Thank you.

September 11, 2020

I have been a customer of Darrell Waltrip for years. As always, the service department was efficient and courteous. Pricing is reasonable. Love the car wash too! More

by MMinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
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