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Darrell Waltrip Honda

Franklin, TN

5.0
743 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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743 Reviews of Darrell Waltrip Honda

June 09, 2020

My visit to Darrell Waltrip Honda My tire pressure light came on yesterday and I call the Honda dealership about looking at it and the rep lady said to bring it on in...I did and Rick More

by Ashau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rlck Nicholls
Jun 11, 2020 -

Darrell Waltrip Honda responded

Hi Ashau, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We're happy Rick Nicholls could identify the issue and get you taken care of. Thank you very much for the recommendation, and kind comments about Rick and your service visit with us. We look forward to being of service again in the future. Have a great day!

June 08, 2020

Excellent service. Colin was great and things were done in a timely, efficient manner. I received my car looking great as it had been washed! More

by Drjoy88
Recommend Dealer
Yes
Employees Worked With
Colson
Jun 09, 2020 -

Darrell Waltrip Honda responded

Drjoy88, your wonderful feedback and rating mean a lot to us. We appreciate your kind comments about Colin and your recommendation very much. Thank you and have a great day!

June 08, 2020

We've been putting off maintenance due to the pandemic so the pickup and dropoff service was great. Put me at ease. Matt kept me informed as to what was being done More

by Stacygore
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 09, 2020 -

Darrell Waltrip Honda responded

Stacygore, we are glad we could help. The pandemic has made us come up with creative ways to take care of our customer family, and we are happy we could take care of your vehicle. Thank you for the kind comments about Matt and your recommendation. Thank you!

June 08, 2020

I am pleased with the service I received last Friday 06/05/20. The service was prompt and everyone was cordial. Thanks to Mr Jerry Robinson for being my Service Consultant and addressing my concerns More

by Gloria Banya
Recommend Dealer
Yes
Employees Worked With
TJ Casto and Jerry Robinson
Jun 09, 2020 -

Darrell Waltrip Honda responded

Gloria Banya, we're glad to hear you enjoyed your visit with Jerry Robinson. It is always nice to forward such nice comments to the team,and we know Jerry and TJ will enjoy yours. Thank you for the 5 star rating and your recommendation. We look forward to seeing you again. Take care!

June 05, 2020

Great, friendly service all the way around! They always go above and beyond to explain what they’re going to do and how they’re going to do it. Jordan in the service department is awesome! Thanks for all t More

by mwjustus573
Recommend Dealer
Yes
Employees Worked With
Jordan (service)
June 03, 2020

Great service! I came in without an appointment with a dead battery on a Monday morning. Rick met me and started the repair in under 5 minutes of my arrival. He kept me posted about the repair and I was More

by melissa.wald
Recommend Dealer
Yes
Employees Worked With
RICK NICHOLLS
Jun 05, 2020 -

Darrell Waltrip Honda responded

Melissa.wald, thanks for your praise and kind comments about our Rick Nicholls and your service with us. We appreciate you taking time to leave your review and for your recommendation. Thank you!

June 02, 2020

Fast. Knowledgeable. Service from home. Recall Fix. Dealership picked up my vehicle from home and delivered it back after it was serviced for a recall. Went ahead and had my oil and filter changed at th More

by Jason R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Reel
Jun 03, 2020 -

Darrell Waltrip Honda responded

We're glad to hear we delivered such a great experience, and that you enjoyed the convenience of the valet service. Thank you for the kind comments about our service tech; and it will be a pleasure to share you review and recommendation with the team. If there's anything further we can do for you, we are happy to help!

June 02, 2020

Service Consultant The best experience with a dealer. Kwame did a great job in explaining what needed to be taken care of and made other suggestions of items that should More

by stevenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Jun 05, 2020 -

Darrell Waltrip Honda responded

Stevenh, we're glad to hear you enjoyed your visit with Kwame Okraku. We always appreciate receiving 5 star ratings and recommendations. It will be our pleasure to share yours with the team, and we look forward to seeing you again in the future. Thank you very much!

May 27, 2020

My service writer was a very professional young man. He did not rush me through the process and gave me a detailed report of what service may be needed in the future. My vehicle has 113000 miles on it and More

by Roy
Recommend Dealer
Yes
Employees Worked With
Bronson Luce
Jun 01, 2020 -

Darrell Waltrip Honda responded

Roy, we're happy to hear you had such a positive experience Bronson Luce and our service department. We appreciate you taking time to leave us a review and we look forward to seeing you again next time. Thank you!

May 26, 2020

15,000 check up - Wrench Jordan explained the items included in the service with knowledge and a pleasant manner. I was comfortable in the waiting area, which was Covid-19 ma More

by Bodera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
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