Darling's Honda

Free Safety Inspection Even though the dealership did not profit from our visit due to the "Free Safety Inspection", we were treated first class! We received a valuable serv Even though the dealership did not profit from our visit due to the "Free Safety Inspection", we were treated first class! We received a valuable service, with written report, were treated like friends, and the service was obtained in a minimum amount of time. We even received a free car wash. Thank you! More

Well done! From the prompt responses to my initial email inquiries to helping me deliver the car I arrived in at the airport, my experience at Darling's was a pl From the prompt responses to my initial email inquiries to helping me deliver the car I arrived in at the airport, my experience at Darling's was a pleasure. I arrived ready for a haggling session, fully prepared to walk away and keep looking. Instead, Steve was patient, attentive, understanding, and as accommodating as could be. He was especially concerned about my horrible sensitivity to fragrances and made sure the detailers were aware. I can't recall the name of the person he told took care of cleaning my seats but he did let me know that this individual took extra special care and was concerned that I did not suffer. I was very pleased and would like him to know this. Steve's customer service ethic and instincts are spot on and will only get better over time. Careful, Darlings! You don't want to lose this one too soon! Lee made sure I understood all of my options and reached out to several lenders to get me the best finance rate someone with my crappy credit rating could get. He is another one with the right kind of people skills. Mike (I think it was Mike) helped me bring the car I arrived in to the Bangor airport parking lot for my boyfriend to pick up when he arrived back in town late Wednesday evening. He drove my new purchase and then I drove him back to the dealership. This did add to the already long day but well worth it. It was a very long day for me, driving over an hour from MDI, arriving by 10:30am, then needing to stick around the dealership until early evening before the whole process was completed. I don't know if things could have gone any more quickly, though. I never once felt I was waiting around on someone else's whim, which I have experienced before when trying to buy a car. All in all, this was a delightful experience. I got nearly everything I wanted (I wish the 2016 CRV came in a brighter red!) for nearly the price I expected. More

Our first time Leasing This was a 1st time at going for a car or a van . When we got there at Darlings the feeling was welcoming and Kathy was amazing and so was Bryan. Than This was a 1st time at going for a car or a van . When we got there at Darlings the feeling was welcoming and Kathy was amazing and so was Bryan. Thank you so much. I would send anyone looking for a vehicle to them. We love our Rogue. More

Service I got there early and was taken right in. It took less time than anticipated. Gentleman that I dealt with was very courteous and helpful. I got there early and was taken right in. It took less time than anticipated. Gentleman that I dealt with was very courteous and helpful. More

New air bag Got my vehicle and the repair was gone in a timely manner. Always gave a good experience with this dealership. Will buy another vehicle here for sure! Got my vehicle and the repair was gone in a timely manner. Always gave a good experience with this dealership. Will buy another vehicle here for sure!! Joe pelletier is the man!!! More

Emergency Service I recently had an emergency issue with my Honda Ridgeline. Even without an appointment, Mike in Service bent over backwards to ensure that my truck wa I recently had an emergency issue with my Honda Ridgeline. Even without an appointment, Mike in Service bent over backwards to ensure that my truck was looked at. He has always been great to work with, but this time he went way above and beyond. Thanks Mike for your help! More

Excellent! I had one day to find a car and return a rental vehicle -Saturday. I arrived at 9 am, met Mark Lockman, and within and hour he had found a vehicle th I had one day to find a car and return a rental vehicle -Saturday. I arrived at 9 am, met Mark Lockman, and within and hour he had found a vehicle that met the criteria I provided! Bryan Lackee jumped in and tag teamed with Mark to make sure all the information and financial paperwork was completed. Mark even helped me move my belongings into the new car and returned my rental!! They both went above and beyond what I would have expected. Thank you! More

Regular service and vehicle inspection My experience was awesome as usual. The service people are so friendly and welcoming. They are very knowledgeable in filling me in on any problems and My experience was awesome as usual. The service people are so friendly and welcoming. They are very knowledgeable in filling me in on any problems and clear in what I need to do in the future. It is such a pleasure to deal with this dealership. Also the place is very clean and welcoming. I would recommend them to everyone. More

Kathy and the staff at darling's were amazing! From start to finish the process was very smooth. Kathy walked me through the process before I arrived and was super helpful in my decision making pro From start to finish the process was very smooth. Kathy walked me through the process before I arrived and was super helpful in my decision making process. More

Above and Beyond the call of Duty I wanted to again commend Service Advisor Mike Dumond for his unbelievable level of professionalism and dedication to his customers. Imagine having a I wanted to again commend Service Advisor Mike Dumond for his unbelievable level of professionalism and dedication to his customers. Imagine having a car problem on a Sunday especially when you're going through extremely stressful experience like a "Furry Child" dying? This just happened to me. I reached out to Mike on Sunday hoping that he'd at least reply on Monday. He replied the same day and after I told him the circumstances and on top of that having glass from the front door drivers side fall into the door itself- of course it was raining . I had no appointment. Mike told me to get there Monday when I could. I arrived a wreck and am still so today after losing a 14 year old German Shepherd. Mike got me in the service rotation, got the window fixed and insured the car was safe. Mike also told me which I never knew he's loved and lost German Shepherds himself which said everything to me and enhanced my trust of Mike and Darlings as we shared that joy and sorrow. If you want to experience first hand customer service that is reliable, always ready to help you above and beyond the call of duty, honest, heartfelt, accurate and truly reflects a level of customer care that is reminiscent of days of old- Go see Mike Dumond at Darling's Honda Nissan , you'll never forget the peace you feel when he's taking care of you and the trust you can convey of the "precious cargo" in your vehicle to Mike and Darling's Honda Nissan More