Darling's Brunswick Ford

GOOD CUSTOMER CARE I am very satisfied with the service and the patience with helping me understand my new Ford Escape. I love my new vehicle. Thanks to the team at Tuck I am very satisfied with the service and the patience with helping me understand my new Ford Escape. I love my new vehicle. Thanks to the team at Tucker! More

oil change at Tucker Ford GREAT,service fast and friendly.Outstanding .The free coffee is good to.Salesman Gary Goodman was very helpful in answering all of my questions or con GREAT,service fast and friendly.Outstanding .The free coffee is good to.Salesman Gary Goodman was very helpful in answering all of my questions or concerns. More

The service personal was outstanding. I live an hour away and explained what the problem I had with the truck and we set an appointment to check and repair on the same day. I live an hour away and explained what the problem I had with the truck and we set an appointment to check and repair on the same day. More

Business Done Well I will not do business with entities that lack customer service, whose prices are not in line with the market or do not instill a level of confidence I will not do business with entities that lack customer service, whose prices are not in line with the market or do not instill a level of confidence commensurate with what I intend to invest in their product. Tucker has succeeded in each of these tests and I am quite happy with my relationship with this company. Their service department got me to this point and as a result of my recent dealing with their sales department, I will likely remain loyal to them. More

Satisfied customer. I new what I wanted when I went in but had questions about the hybrid I was interested in. Gary was knowledgeable, pleasant and helpful. I'm enjoyin I new what I wanted when I went in but had questions about the hybrid I was interested in. Gary was knowledgeable, pleasant and helpful. I'm enjoying my new hybrid that I may not have purchased had I not been given detailed information. More

EXCELLENT service in every way Service personnel very courteous, friendly, helpful,, on time ,even washed the car! No problems associated with my visit. Always reliable. They kne Service personnel very courteous, friendly, helpful,, on time ,even washed the car! No problems associated with my visit. Always reliable. They knew what they were doing! More

Diagnosis and repair of heater Diagnosed heater problem and repaired it in a timely fashion. All employees with whom I had contact were welcoming and service oriented. Shaun Randa Diagnosed heater problem and repaired it in a timely fashion. All employees with whom I had contact were welcoming and service oriented. Shaun Randall took time to explain the two potential causes of heater failure and gave me an accurate quote for repair. The only problem was that the parts delivery truck did not arrive on time so repair was delayed by over 2 hours. But they searched out another source for the part and made a special trip to pick it up. Overall, the professional level of service and communication far exceeds that of the previous owner More

Excellent. They take care of my car like it was theirs and it's special and it is. 2009 Shelby GT500, like new and Low milage They take care of my car like it was theirs and it's special and it is. 2009 Shelby GT500, like new and Low milage More

Excellent . Quality of service , did what we agreed upon Did what they said I need done and did it on time . Also provided a loaner which was important . Advised me on my next service Did what they said I need done and did it on time . Also provided a loaner which was important . Advised me on my next service More

Service I brought my car in for some warranty work. I had been to Tucker twice to talk about my problem and schedule the repair. I wanted my problems document I brought my car in for some warranty work. I had been to Tucker twice to talk about my problem and schedule the repair. I wanted my problems documented as I was close to the warranty mileage. My first appointment was canceled due to the power outage. When my husband brought the car in the gave him a very dirty loaner car after quite a wait. When he returned they fought with him that the car was a couple hundred miles over warranty and made him pay. Trying to charge 3 hours of labor for changing a battery. He ended up not paying that much but still having to pay. When it came time to leave they could not find our car. 45 minutes walking around in the cold with my little girl who was late for practice. While this is going on the service manager is avoiding the situation and not helping at all. Car was finally found "put in the wrong spot". I called the next day and after a chat with the service manager our money was refunded. It was a bad experience from the get go. We will never use Tucker again. More