Darling's Auto Mall CJDR

Car buying made easy I showed up at Darling's Auto Mall expecting it to be like every other dealership I've encountered. The salesperson asks what you're willing to pay an I showed up at Darling's Auto Mall expecting it to be like every other dealership I've encountered. The salesperson asks what you're willing to pay and what you're looking for and after you try out the vehicle you have to haggle back and forth with sales manager to try and get what you want. This was not the case in Ellsworth- I think I was kind of in shock when Mike Hill came back and told me what the deal was. I certainly did not expect to get what I wanted,but that's exactly what happened. I really appreciated the extra effort Mike seemed to be putting in to my buying experience as he could tell I was not feeling well at all that day. I will definitely recommend Darlings Auto Mall and Mike Hill to anyone looking to purchase a vehicle!!! More

Great Experience; No Regrets Brad Hurd provided professional service and seemed genuinely concerned that we didn't drive away with regrets. One thing that surprised me was that B Brad Hurd provided professional service and seemed genuinely concerned that we didn't drive away with regrets. One thing that surprised me was that Brad didn't put down any other brands; something that Mazda, Kia and Nissan all did. Brad confidently knows that their brands stand on their own with first-in-class quality and style inside and out. His team worked together to customize a financing approach (thanks Matt) that worked for us and was within our predetermined budget. Before buying, we went to the service waiting area and asked people waiting for their vehicle how many vehicles have they bought here, and how is the service and the responses included, "We have bought 3 vehicles here and the service is fantastic and we wouldn't go anywhere else." Great experience. No regrets. Holden, ME. More

Mike Hill is First Class I purchased a new Dodge Grand Caravan 02/27/2016. Mike Hill was the Ellsworth Darling's Auto Mall salesman. In all respects Mike was exceptional. I purchased a new Dodge Grand Caravan 02/27/2016. Mike Hill was the Ellsworth Darling's Auto Mall salesman. In all respects Mike was exceptional. Because of Mike I will refer all potential car buying customers to his care and attention. I never met Mike before my new car buying experience. Darling's Auto Mall is indeed fortunate to have him representing their Sales Customer Service. Not only am I a 100% happy customer I met a sincere gentleman who represents Darlings in a friendly and fully competent manner. I am retired. If I was a business owner I would unhesitatingly hire him for my firm. He represents the highest standard in salesmanship and brings with it great credit to the Darling's brand. Ted Berkey More

Just bought a dream car What a great experience! And while it's always exciting buying a new car, the whole process can be a bit intimidating or at worse put you "on guard" w What a great experience! And while it's always exciting buying a new car, the whole process can be a bit intimidating or at worse put you "on guard" with the sales and finance process. In this case, it was just the opposite; a very professional and cooperative effort the whole way through. From the initial phone questions with Dylan in customer service who really took the time to listen, through the sales introduction trade in process and appraisal with Jarred, to test drive and new car purchase with Mike Hill, the whole process was seamless. As well, I have bought and leased numerous cars in my day, but never as good an experience with the "paperwork" as dealing with Andy King in finance. The fact I remember all their names speaks highly of them and their character, because they all make the car trading and buying process fun, knowledgeable and easy. Putting the basketball into the basket for a 500 dollar discount make it even better! This is my second Darlings purchase and I highly recommend them to anyone seeking a great and painless experience for their next car or truck. Steve Howard More

Go deal and nice people I felt like I was treat fairly and got a good deal from friendly people. I will buy from this dealership again. Did not feel like I was pressured or I felt like I was treat fairly and got a good deal from friendly people. I will buy from this dealership again. Did not feel like I was pressured or the treated to the strong price haggling so common in the car buying industry. I believe I got a fair deal at a fair price . More

A great experience This was the greatest experience I have ever had buying a vehicle. Everyone made us feel like we really mattered. I will buy all my future vehicl This was the greatest experience I have ever had buying a vehicle. Everyone made us feel like we really mattered. I will buy all my future vehicles here. More

ABS BRAKE SYSTEM PROBLEM I am so pleased with the SUPER SERVICE that I received during my visit at Darling's in Ellsworth. Andy Buzzell, as always, went overboard to make sur I am so pleased with the SUPER SERVICE that I received during my visit at Darling's in Ellsworth. Andy Buzzell, as always, went overboard to make sure that everything possible was done to find out what was wrong and to get the problem fixed. I cannot remember getting the kind of service that I received from anyone EVER!!! Darling's should be VERY PROUD of this young man!!! I am always very satisfied whenever I go to this Dealership in Ellsworth. But this last time was VERY SPECIAL!!! NORMAN ST. AMAND More

they had a great selection very efficient, quick to find what I wanted, didn't spend a lot of time doing paperwork and the salesman knew the vehicles available for me to look at very efficient, quick to find what I wanted, didn't spend a lot of time doing paperwork and the salesman knew the vehicles available for me to look at. I didn't even have time to get inside the dealership before a salesman (paris calor) was out there and showed me around. he is a an excellent salesperson and I hope he is considered a great asset to darlings. I will return there some day andwill recommend tis dealership to others. a very pleasant experience. More

Great customer service, very efficient team The sales process was very good, Mike Hill is an excellent sales consultant. No pressure and very accommodating in the vehicle selection process. This The sales process was very good, Mike Hill is an excellent sales consultant. No pressure and very accommodating in the vehicle selection process. This was a seamless and painless trick sale. More

Smooth deal,,but learned a lesson--- My husband and I went in to check out a suv that I saw advertised on the website.Only thing we didn't do right was to take the car we were trading in My husband and I went in to check out a suv that I saw advertised on the website.Only thing we didn't do right was to take the car we were trading in when we did the deal because it was "just a drive"we were going on and was raining so we were driving our other suv..Well I saw the suv I was looking at,,,took a test drive and bam,,,wanted it...So we did the deal---without having my car there that we were trading,,they gave us a round about figure on the estimate,,,but I feel I didn't get a fair price for my car.My stupidity probably cost us $$ because it was a 2014 Ford Focus SE with around 14000 miles,,and we were the only owners of the car...It was in mint condition and they gave us a trade of $8100.... I have learned from this as I should have got more for my trade.Other than that Alex and Andy were great to us...My husband has done soo many deals through Darlings and he said "I didn't even get a hat,,,they always give me a hat,,,Alex is a new guy,,I guess he didn't know about the hats..... More