Darling's Audi Bangor
Bangor, ME
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597 Reviews of Darling's Audi Bangor
Darn good All of my experiences with the VW service dept have been A+. I had an engine heater installed in Bangor and the factory didn't send all the correct pa All of my experiences with the VW service dept have been A+. I had an engine heater installed in Bangor and the factory didn't send all the correct parts. They told me they would send a technician Up to do it. When he got here he was expecting to have to finish the job outdoor next to a snow bank. Thankfully, I had a heated garage for him to work in. Kim and her crew seem to excel every time I get work done. More
Great service and pleasant staff I am new to this dealership having had two Hondas before. I am very pleased with the staff and efficiency of the dealership, They got me in quickly an I am new to this dealership having had two Hondas before. I am very pleased with the staff and efficiency of the dealership, They got me in quickly and answered all my questions. More
Overall service Logan and the service team are terrific. They always schedule my appointments around my schedule and needs making it very convenient. The service team Logan and the service team are terrific. They always schedule my appointments around my schedule and needs making it very convenient. The service team is excellent and prompt, and always take the time to explain exactly what services were done, with the corresponding paperwork. Logan is thorough and always follows up with me. More
Swapping out snow tires plus routine maintenance Logan continues to provide excellent service by addressing my needs on each visit. Most recently, he noticed a scratch on one of my rims caused by a Logan continues to provide excellent service by addressing my needs on each visit. Most recently, he noticed a scratch on one of my rims caused by a service appointment and immediately ordered and replaced the rim at no cost to me. More
Maine and new tires Always get timely service. Needed assist on a decision for new tires. Logan was great and I am satisfied with my selection.very satisfied with work. Always get timely service. Needed assist on a decision for new tires. Logan was great and I am satisfied with my selection.very satisfied with work. More
Great service as,always I recently had routine maintenance on my VW Jetta at Darlings. Kim and Jen in the service department are fantastic to work with, maintenance was done I recently had routine maintenance on my VW Jetta at Darlings. Kim and Jen in the service department are fantastic to work with, maintenance was done on schedule and on budget...always a positive experience with everyone at this dealership. Great job Niki Pratt More
Outstanding customer service and fair prices! We drive three hours one way just to do business with Darling's Ford. Not because there are not dealers in our area but because of Darling's excellent We drive three hours one way just to do business with Darling's Ford. Not because there are not dealers in our area but because of Darling's excellent customer service, friendly, honest and professional staff. We have purchased our last thirteen vehicles from Darling's. Ford Motor company should be using Darling's as a model for how to run a dealership. Our salesman Rick Souther goes above and beyond to find the exact vehicle we want. Kristen keith and Daniel Maldonado go out of their way to always find us the best rate when financing our vehicles. Gary Greene always makes sure the sale is a joyful experience and a smooth one. Otis Soohey takes time out of his day to make sure we are happy and to let us know his door is always open. The maintenance staff are very knowledgeable and super helpful. I have called down there and actually had their diesel mechanic get on the phone with me and help me diagnose a problem with one of our bigger trucks. Not to be left out the parts people are some of the best in the business. We have a farm and because of the distance from darling's we do a lot of our own repairs on our older trucks.. I can call their parts section in the evening and the next morning my parts are delivered and I always get the right parts. To sum it up, I use to despise buying a new vehicle. It was always a hassle and stressful. Bickering with the salesman back and fourth or dealing with uncaring salesman that wanted me to settle for a vehicle on their lot even though it did not meet my needs. All that changed when I started doing business with Darling's. Everyone is professional, knowledgeable, friendly and treat me honestly and fairly. They take the hassle and stress out of buying a new vehicle. it's a complete joy to do business with them. Also this review would not be complete without mentioning Roger Oliver who was our salesmen on our very first new vehicle we purchased at Darling's. More
Competent, professional and thorough maintenance and service We've driven Audi vehicles for the past 17 years during which time we have had generally very good luck with Audi dealers. For the past 7 years, our v We've driven Audi vehicles for the past 17 years during which time we have had generally very good luck with Audi dealers. For the past 7 years, our vehicles have been serviced and maintained exclusively by Darlings Audi of Bangor. Service Manager Kim Cotta never fails to make the experience a positive one. Her personable and professional manner leaves you feeling comfortable and confident that your vehicle is in good hands, and that maintenance and service will be completed in a totally professional manner. Kim always updates us with vehicle status, provides detailed recommendations, and more than once has gone above and beyond to accommodate us if repair circumstances require an overnight stay for our vehicle. Kim Cotta and the Darling Audi service team have made us loyal customers and when the time comes for a new Audi vehicle, we will visit Darlings. More
I have been doing business with Darlings for many years and they have always been professional and courteous! I'm very satisfied with the friendliness for Darlings. and they have always been professional and courteous! I'm very satisfied with the friendliness for Darlings. More
If Kim is running it, the result will be good Kim Cotta is my service manager at Darlings. She recently ran a $9,000+ replacement of a wiring harness in my 2016 VW Golf. Mouse damage. But they Kim Cotta is my service manager at Darlings. She recently ran a $9,000+ replacement of a wiring harness in my 2016 VW Golf. Mouse damage. But they fixed it and the car is now running perfectly. More