Daniels BMW
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I am BMWCCA member for many years and true car enthusiast. I called BMW Daniels out of state and gave them an offer on the rare M5 that they accepted and gave them credit card deposit to hold t enthusiast. I called BMW Daniels out of state and gave them an offer on the rare M5 that they accepted and gave them credit card deposit to hold the car for a week. They listed the car as a CPO on their web page which was incorrect but I decided to get the car anyway since it was a low milage collectors car and the price was fair. I bought the non-refundable plane tickets to pick up the car in few days. Two days before I was supposed to pick up the car, they faxed me a final purchase agreement but they increased the previously negotiated price. BMW Daniels never admitied that they changed the original negotiated price and pretended that the increased price was the one that we originaly negotiated. They did not want to look at it as a possible mistake from their side, they were simply pushing me to accept the price "because someone else is waiting to buy the car". Although I wanted the car badly (I searched for such a car for 5 months) and could easily afford the car at their increased price, my moral standards and integrity did not allow me to do so (of course they sold the car to someone else immediately). If they asked even much higher price in the very beggining I would have paid them since I wanted that particular car. Worst experience in my 28 years as a car owner and true enthusiast. And believe me, I am very flexible and understand that dealers have to do their job. I will send the letter to the BMWNA regarding this incident. I still can not comprehend how dishonest this dealer was to me. I guess the answer is simple: greed. More
The sales department is the best I've ever dealt with, but the service department at this dealership is to die for. The service people and technicians are the friendliest, most honest and attentive ca but the service department at this dealership is to die for. The service people and technicians are the friendliest, most honest and attentive car people I have ever encountered, so much so that I own two beemers. I cannot say enough, when compared with every other dealership and service department I have had dealings with (I'm 56) Daniels is in a class by themselves. More