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Danbury Hyundai - Service Center

Danbury, CT

1.6
136 Reviews

136 Reviews of Danbury Hyundai - Service Center

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December 15, 2015

TERRIBLE service Told them my transmission was slipping. they insisted it was the drain from my AC. I told them it happens even when AC is NOT on, both my husband an More

by American Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who mechanic was
Dec 21, 2015 -

Danbury Hyundai responded

We are very sorry that we were not able to help you with your transmission issue. We are reviewing your situation with our team to ensure that our diagnostics are as accurate as possible. Thank you for bringing this to our attention. We do strive to have the best customer service so it is important to know when we are missing the mark so that we can make improvements. We appreciate your taking the time to leave us your feedback. With regards, Susan Eway Director of Customer Experience

October 26, 2015

top notch service department! the reception personnel is very professional, and well informed, but I would still like to be able to speak to the mechanic himself who is working on More

by tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brenda Horberg
Oct 28, 2015 -

Danbury Hyundai responded

Thank you for your kind words! We're very happy to hear you had an excellent service visit at our dealership. We appreciate your business and hope to see you again in the future.

October 05, 2015

Danbury Hyundai The best dealer in the North east. Your friendly staff and great service make it worth the trip. Thank you for your honesty and integrity. I feel comfortable that my vehicle is in great More

by Scott TDI @ 140k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2015 -

Danbury Hyundai responded

Thanks for the review! We want to make sure your car runs the best it can, so thank you for trusting us and being a repeat customer. We appreciate your business! Let us know if you need anything, we are here to help.

September 19, 2015

Friendly and courteous staff. I always appreciate the quick way in which the car is admitted for service. Staff is friendly and anxious to please. They even offered donuts along wi More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the service persons who helped me
Sep 21, 2015 -

Danbury Hyundai responded

We're happy to hear your service was quick and pleasant. We appreciate your business and hope to see you again in the future.

September 12, 2015

great service A nice & great bunch of people from the service reps to the mechanics - i recommend danbury hyundai to anyone looking for a car and service.. More

by lucky me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Horberg
Sep 14, 2015 -

Danbury Hyundai responded

Thank you for the review! We appreciate your business and hope to see you again!

September 06, 2015

Danbury Hyundai service deapartment does it again!! Both my wife and I own cars from Danbury Hyundai and every time we have our vehicles serviced it has been a pleasure. One of the biggest reasons for t More

by matteauot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Horberg
Sep 08, 2015 -

Danbury Hyundai responded

Thank you so much for your review! We are so happy to hear that you have a good experience with us whenever you come in. We really appreciate your business and look forward to seeing you again in the future!

August 20, 2015

service 4/19/15 Excellent..start to finish.Making the appointment to leaving the service center was excellent.They do a excellent job all round.Good experience for an More

by rickory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brenda Horberg, Ed Mrozik, Gina Fitzmaurice
Aug 21, 2015 -

Danbury Hyundai responded

Thank you for your review! We are happy to know our customer service was up to your standards. We hope to continue to help you with your car needs in the future!

August 14, 2015

Service of vehicle We've purchased 5 Hyundais from your dealership. Your service dept.is great. Brenda Horberg is by far your best asset! Always helpful and friendly. More

by pdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Horberg
Aug 14, 2015 -

Danbury Hyundai responded

We're thrilled to hear such a glowing review. Thank you for your continued business and great rating. Brenda is indeed a wonderful asset. Enjoy your vehicles.

August 12, 2015

Recall visit Revved recall notice and called for appointment, brought car in and was treated well, repair done quickly and staff friendly and helpful have had exce More

by Katie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Fitzmaurice
Aug 14, 2015 -

Danbury Hyundai responded

Hi, Katie. We're glad that we could get your vehicle back up and running. Our team, Gina included, is fully dedicated to your safety and satisfaction. Drive safely.

August 07, 2015

Fast and thourough very happy with service, the folks were also very knowledgeable and friendly. Now my auto runs like new again! thank you Hyundai personnel, sincerel More

by char1ieco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mrozik
Aug 10, 2015 -

Danbury Hyundai responded

We're glad to hear that your car is running smoothly again. We take our service very seriously, so it's wonderful to hear that your experience with us was definitely worthwhile. Thank you for your great feedback and 5-star review.

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