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Dana Ford Lincoln
Staten Island, NY
7,300 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 7,300 reviews
December 30, 2011
My 2007 Mustang GT was having transmission issues one morning. I was only able to drive 15mph (DR1) and was very frustrated over the whole ordeal. I had called Dana Ford, because I had bought my car ther morning. I was only able to drive 15mph (DR1) and was very frustrated over the whole ordeal. I had called Dana Ford, because I had bought my car there and I was the right call. The next day I had my car towed over there and had finally met Joe Dunn in person. He was friendly and was very respectful. I received my car four days later and it was like I had just bought it. Mr. Dunn took the time to explain the problem as well as how it was fixed. He also told me his concerns involving some front end work that I need. I will definitely be bringing my car back for service. Thank you, Don Isoldi, Jr. More
by disoldi2
Employees Worked With
Joe Dunn
December 27, 2011
The day I purchased the vehicle was a great experience. It was what happened after I got the car that made this an awful experience. I purchased the car in mid-November and it is now late December and I s It was what happened after I got the car that made this an awful experience. I purchased the car in mid-November and it is now late December and I still have not received my permanent license plate and registration. About once every week since purchasing my car, I was contacted by a customer rep to make sure I completed the dealership surveys with great reviews (which I did) and each time I asked about the status of my plate. I was consistently told that it wasn't in yet, but could take up to 45 days. When I was contacted last week, I asked about the plate and registration and I was told to call back at the end of the week, which I did. It was on this phone call (2 days before Christmas) that I was finally told my paperwork was still in the dealership and that they needed 2 copies of papers from me. Not ONCE was I informed of this during previous calls. The paperwork had been sitting in the dealership for 5 weeks and had not yet been sent to the DMV. My temporary license plate was issued on Nov 16th, so it is due to expire in a couple of days. After speaking with the Pennsylvania Parking Authority, I was told that if stopped or ticketed, my car would be taken if the plate was expired. I also could not renew the temporary parking permit I have been getting to park in the city while I wait for the permanent plate to get a yearly pass. I am now stuck with no parking permit and risk being ticketed or losing my car while I wait for the dealership to finally put the paperwork through. I was told there is nothing they can do until they get the plates in and that there was just a lot of paperwork that needed to be done for an out of state registration. I can understand that it takes a little, but that time is on top of the 5 weeks they did nothing about my paperwork. I also wonder where the representative was looking when I asked about the status of my plate every time she called. More
by jacquers
Employees Worked With
Gabbie, Jackie, Mitch, Anthony, Nouri
December 20, 2011
Very professional and knowledgeable. Helpful and courteous. I had a pleasurable experience. Both Mr.Harley and Mr.Aktouf answered all my questions and made me feel as if I made the right choice in p courteous. I had a pleasurable experience. Both Mr.Harley and Mr.Aktouf answered all my questions and made me feel as if I made the right choice in purchasing the vehicle from the Dealer. More
by MarkSchulz
Employees Worked With
Richard Harley & Nouri Aktouf, Nouri Aktouf, Rich Harley
December 11, 2011
I have wanted a Lincoln MKS for over 3 years and did attempt to lease one in 2008 but after speaking with several Lincoln dealerships I was financial discouraged and found it almost imposable to get all attempt to lease one in 2008 but after speaking with several Lincoln dealerships I was financial discouraged and found it almost imposable to get all the valuable information I needed to help with my decision . Turns out I leased a 2008 Infiniti and with the 39 month lease about to mature in February 2012 I thought I would give it one more try and attempt to lease the Lincoln MKS. I contacted several dealerships but only after I called my local Dealership Dana Ford L.T.D. in Staten Island N.Y. did I know that there was a very good chance I could get the car I really wanted. Lucky for me I talked to a great very professional gentlemen Roy Alston. In over 40 years of buying cars he had to be the best car salesperson I have ever dealt with because not only was he very thorough and knowledgeable but within two hours I was out the door with my dream car and free of my Infiniti. He beat every price I had from the other dealerships and gave me no reason to dream anymore. Thanks Roy you are the best and you are backed by a great team of Managers like Juan and Financial consultants like Steve. Thank you all so much, it was truly a very pleasant and successful experience. See you all again in 39 months for my 2015 MKS… Joe Scannapieco More
by Joe Scannapieco
Employees Worked With
Roy Alston
December 03, 2011
I brought my truck in for service and was very satisfied with the overall experience. My transaction was handled by Mr. Joe Dunn. The work was done in a timely and professional manner. Mr. Dunn kept me upda with the overall experience. My transaction was handled by Mr. Joe Dunn. The work was done in a timely and professional manner. Mr. Dunn kept me updated on the progress of my service and the work was completed in the time frame promised. More
by mltorch
Employees Worked With
Joe Dunn
December 01, 2011
Juan Esterella was Excellent thank you. He was extremely helpful with all transactions and very understanding. He took his time to really help us with our sale. helpful with all transactions and very understanding. He took his time to really help us with our sale. More
by rt8976
Employees Worked With
Joe Frank, Dave Diorio
November 29, 2011
They were awesome, very friendly, I felt comfortable wih them . I would highly recommend Dana ford & Lincoln I will definitely go back & buy again Love you guys !!!! Lori Jacona them . I would highly recommend Dana ford & Lincoln I will definitely go back & buy again Love you guys !!!! Lori Jacona More
by ltopaz318
Employees Worked With
Joe Bogigian
November 29, 2011
I have dealt with Tom Ciranni, in the service dept. before - he is courteous and his professionalism is an asset to "Danna" It's a pleasure to deal with service people like him. before - he is courteous and his professionalism is an asset to "Danna" It's a pleasure to deal with service people like him. More
by semperfi65
Employees Worked With
Thomas Cirranni
November 28, 2011
It was a great experience, I recommend anyone who is looking to buy a new or used car to visit them!! Will definetely come back for future business transactions!! looking to buy a new or used car to visit them!! Will definetely come back for future business transactions!! More
by Matt83
Employees Worked With
Vinny
November 25, 2011
This is the third car i purchased from Dana. And on all three purchase's I had great experience. I have to say i got the best deals here at Dana ford lincoln. The sales consultant Roy Alston and sales mana three purchase's I had great experience. I have to say i got the best deals here at Dana ford lincoln. The sales consultant Roy Alston and sales manager Joe Bogigian were very accomodating and efficient. would highly recommend Dana ford lincoln. More
by petetarg
Employees Worked With
Roy Alston and Joe Bogigian
