Dana Ford Lincoln

Bitondo - Service on my Ford Explorer My husband and I have been going to Dana for years. We bought several cars from them and bring them to be serviced there. I would like to say that El My husband and I have been going to Dana for years. We bought several cars from them and bring them to be serviced there. I would like to say that Elliot Lamboy is a great service manager. He was so courteous and pleasant to speak with. He was extremely helpful and sympathic to our situation. He truly helped us more than any other service manager did in the past. Our service advisor, Alexsandra Velasquez, was so pleasant to speak with. She called and updated us on my husband's car at least twice a day. She is very knowledgeable and a pleasure to deal with. Between Elliot and Alex we will be coming back to Dana Ford because of their helpfulness and professionalism. More

Great experience, great customer service! Had a wonderful experience when purchasing both a Ford and Lincoln from Tom. The whole crew is friendly and professional and takes your budget and mak Had a wonderful experience when purchasing both a Ford and Lincoln from Tom. The whole crew is friendly and professional and takes your budget and makes it meet your desires. They went above and beyond from the moment we were "just looking" until well after we drove off the lot. There's no better place to buy a car! More

After the sale service is horrible I bought a high end used car from dana ford basically over the phone and from cars.com . The pre sale service was great , the pricing was reasonable a I bought a high end used car from dana ford basically over the phone and from cars.com . The pre sale service was great , the pricing was reasonable and they gave me a reasonable trade in value. But after the sale when problems came up nobody would return any calls and almost damaged my credit rating because they didn't pay off my trade for over a month after trading it in. Would never deal with them again. More

Good Customer Service I beleive between Jessica and Elliot really went out of the way to take care of my wife and i and part of this service we received, we continue to be I beleive between Jessica and Elliot really went out of the way to take care of my wife and i and part of this service we received, we continue to be part of Ford family.It is a good thing to see team work between mangerment and worker.Jessica should be part of mangerment she really have good people skills. More

Repair on my wife's MKZ Did not have an appt to have some issues fixed with my wifes MKZ. Dealer got me in that day and ordered parts for the vehicle. Dealer told me the pa Did not have an appt to have some issues fixed with my wifes MKZ. Dealer got me in that day and ordered parts for the vehicle. Dealer told me the parts would have to be ordered and vehicle will need to be dropped off...so I dropped off vehicle, they gave me a free Lincoln loaner, and my car was fixed in a few days. Very easy transaction and excellent communication from my service specialist...thank you!! More

Best service experience Went here for the first time and Alex treated me like a long time loyal customer. She got me in and out in an hour. One of the best service experience Went here for the first time and Alex treated me like a long time loyal customer. She got me in and out in an hour. One of the best service experience ever More

Excellent service every step of the way DANA Ford made leasing my first car a very easy and non hassel free experience.! I would recommend them for anyone who is looking for a new Ford! I lo DANA Ford made leasing my first car a very easy and non hassel free experience.! I would recommend them for anyone who is looking for a new Ford! I look forward to working with them in the furture for my current lease and further cars to come. More

Service on my Ford Escape I had my car serviced today for some recall items. I wanted to say that the service was wonderful and that my experience was all good. Alexsandra Vela I had my car serviced today for some recall items. I wanted to say that the service was wonderful and that my experience was all good. Alexsandra Velasquez was a real pleasure to work with, she was courteious, professional, and very knowledgeable. I definitely will be going to Dana to service car again. Keep up the great work Alexsandra and thanks again for all your help. What apleasure. More

2015 FORD FUSION --- NEED IT NOW My original Sales Manager left the Dana Ford Company and Mr. Glen Mahoney took over as my Sales Manager. He was very friendly and courteous and immedi My original Sales Manager left the Dana Ford Company and Mr. Glen Mahoney took over as my Sales Manager. He was very friendly and courteous and immediately offered to help. He told us that the Ford that we ordered on September 20th would be arriving in Mid November instead of the end of October. I told him my lease was up on November 1st and I need the car sooner, He checked his inventory and found an upgraded version of the car we ordered. He gave us a Navigator and Heated steering wheel for no additional cost and we picked up the car on October 31st. Glen made this a very pleasant experience. I also like to mention that Jeff Beyer the finance manager was very nice to us and very friendly. More

a truly pleasant experience I recently took my Lincoln MKX to Dana few a minor service issue. My Service Advisor, Maureen was as helpful, friendly and professional as anyone coul I recently took my Lincoln MKX to Dana few a minor service issue. My Service Advisor, Maureen was as helpful, friendly and professional as anyone could expect. She brought me to a spacious, comfortable place where I could wait. She the took care of my situation, had the car washed and got me out of there in no time. Words cannot express how surprised and pleased I was by this experience. More