Dana Ford Lincoln

DEFINITELY RECOMMEND THIS DEALERSHIP I HAVE BEEN A CUSTOMER SINCE 1997. I LEASED A NEW F150 2015; IT IS JUST BEAUTIFUL AND I LOVE IT. I HAVE TO THANK MARY GRAFFEO FOR TAKING THE TIME I I HAVE BEEN A CUSTOMER SINCE 1997. I LEASED A NEW F150 2015; IT IS JUST BEAUTIFUL AND I LOVE IT. I HAVE TO THANK MARY GRAFFEO FOR TAKING THE TIME IN EXPLAINING EVERY DETAIL. SHE IS SO DOWN TO EARTH AND FELT SO COMFORTABLE WITH HER. SO GALD TO HAVE MARY AS MY REP. SHE WAS JUST GREAT; KNOWLEDGEABLE, PATIENT. SHE REALLY KNOWS HER STUFF. CAN'T THANK HER ENOUGH. I WILL DEINITELY RECOMMEND DANA TO MY FRIENDS AND FAMILY. I WILL ESPECIALLY RECOMMEND MARY GRAFFEO. SHE IS THE BEST, THANK U MARY More

My experience. If your question is does honesty still exist at car dealership that answer is yes. What a pleasure it was to deal with Joe Sansonetti for my service. If your question is does honesty still exist at car dealership that answer is yes. What a pleasure it was to deal with Joe Sansonetti for my service. He took the time to explain everything in detail and assured my vehicle would be in tip top shape and ready to go at the exact time stated. As a staten islander I am glad to see this type of honesty and reliability still exists. Thanks again to Joe and to Dana Ford. More

Always a pleasure My wife and I are expecting this year and were shopping around for a second vehicle in the family. I have always heard horror stories about how sleezy My wife and I are expecting this year and were shopping around for a second vehicle in the family. I have always heard horror stories about how sleezy and forceful sales reps can be. Boy was I wrong. The facility was amazingly roomy, bright, clean and full of energy. As we opened doors to various vehicles we were greeted by the Oh so cheerful Mary Graffeo. Mary is so down to earth. She actually listened to our needs, provided us various options for our budget and gave us personal time to converse on the possible purchase. Mary definitely understood how to treat a customer. Her patience was amazing. She was also very truthful on our expectations on a purchase along side with our budget. She made us very comfortable while we took up so much of her time with our interests in car features and budgets. After meeting with Mary, we met with the finance manager Matt Riccardone. Matt was great, he explained every detail abs what every document meant. Careful to go over our options and answering all questions. He was conscious of our time and took time to build a consumer relationship with us. It felt God toa speak to someone who could relate with your on different levels. Mary and Matt were amazing in making me feel comfortable purchasing my first new vehicle. I was nervous but the business dynamic was very calming. I will always recommend th is dealership to friends and family. More

Satisfied customer Steven Conto was a professional, attentive, knowledgeable and pleasant to work with.disposition.I walked in knowing my budget and what i must have in Steven Conto was a professional, attentive, knowledgeable and pleasant to work with.disposition.I walked in knowing my budget and what i must have in the cars. I finalized the leasing of two Lincoln Mkz's. Steven was patient and courteous with both my son and my husband while choosing the right color and interior for their cars. Overall it was not the dreaded experience one usually expects. I personally would recommend Dana and Steve to my friends and family. Matt in Finance was also very knowledgable.capable expediting the documents the to streamline the process. Both my husband and son are very pleased with their new cars and look forward to enjoying them for the next three years. Ive been a customer of Dana's Mercury, Ford and Lincoln for the last 20 years. I also look forward to having a pleasant experience when my lease comes due on my MK X in December. More

New lease escape 3015 Everyone was great and really strived to get me the best deal. Thank you to Mary G,Juan and Anthony G. This last visit to dana ford was a positive exp Everyone was great and really strived to get me the best deal. Thank you to Mary G,Juan and Anthony G. This last visit to dana ford was a positive experience. Thank you Tina Alequin More

The Painless Car Buy its nice to walk into a car dealership without feeling like a guppy in a shark tank! Dana Ford made our car buying experience one of pleasure not pain its nice to walk into a car dealership without feeling like a guppy in a shark tank! Dana Ford made our car buying experience one of pleasure not pain. They even had a space age coffee machine that kept us on our toes.LOL! The whole experience was on of ease and we got a great deal on my husbands car,maybe he will let me drive it! I also got a really cool personal pen from Matt the finance guy even though I could tell it was hard for him to give it up! More

Service Excellent fast service in n out right away the service man joe.s great guy very helpful n was very knowledgable Excellent fast service in n out right away the service man joe.s great guy very helpful n was very knowledgable More

An ABSOLUTE Pleasure- Courteous, Fast, and Thorough! What an incredible car shopping experience! I recently visited Dana Lincoln looking for my next car to lease. I am like many others out there that hav What an incredible car shopping experience! I recently visited Dana Lincoln looking for my next car to lease. I am like many others out there that have had horrendous car shopping experiences and figured this visit would be no different from the others. Boy, was I wrong! From the moment I entered the dealership, I was treated like gold. Gennaro Esposito really listened to what my husband and I were looking for in a car. We had a lovely test drive where Gennaro took his time to explain the car to me and answer my questions. I was only there for an HOUR between the test drive and agreeing to the lease price. I am usually on edge during the negotiations, but working with sales manager Nick Abruzzese was like working with my dad. He truly took care of me like I was part of his family, understanding that I had a budget to work with and looking to make sure I walked out of Dana a very, VERY happy customer. Gennaro and Nick truly surpassed my expectations. I came back to pick up the car once I returned my other leased vehicle and Dana had already taken care of changing my insurance. I met with Jeff at finance who quickly and carefully reviewed all of my paperwork with me. Pete gave us a thorough run through of how to use my new car (which I definitely needed, haha) and I was all set! Again, that visit only took 40 minutes (and was slightly longer due to Pete answering my many questions about the car). I would recommend Dana to any of my family and friends. I know I will be a LIFE LONG customer of Dana Motors! More

2015 Navigator The service at Dana Lincoln is on point. Charles the service advisor is personable, eager to assist and understands the need to work with your schedul The service at Dana Lincoln is on point. Charles the service advisor is personable, eager to assist and understands the need to work with your schedule. He follows up, sets the expectations and sees the task through. Good experience More

.Excellent Service, Courteous and Knowledgeable Crew Always a breeze dealing with Dana’s Service and Sales department. All my experiences with Sales and Service at Dana have been Great and NOT some aggr Always a breeze dealing with Dana’s Service and Sales department. All my experiences with Sales and Service at Dana have been Great and NOT some aggravating ordeal. Dana, whom ever you are, you have a customer for life because of your staff and crew. Bravo! More