Dana Ford Lincoln

Waited for two hours for an oil change when I had an apt set. Not only did I have to wait a long time but they were not so nice about making me wait so long. They told me they thought 2 hours was a complt set. Not only did I have to wait a long time but they were not so nice about making me wait so long. They told me they thought 2 hours was a compltely accpetable amount of time to wait and I would have waited even longer if I had a Honda. To top it off they were going to charge me $100 for an oil change. I should have gone to jiffy lube and got an oil change for $30 and waited 20 minutes. I love my MKX but don't think I would buy another one becasue the service is just so bad More

Great customer service, product knowledge and price!!! Traded in my 2005 Lexus and was given a very fair price. I leased a 2009 Lincoln MKX AWD Limited Edition truck for my wife- all the bells & whistles- Traded in my 2005 Lexus and was given a very fair price. I leased a 2009 Lincoln MKX AWD Limited Edition truck for my wife- all the bells & whistles- great SUV!!!! It's a beautiful truck and I had a very pleasant & easy experience transferring all plates & insurance. Anthony did it all for us. We had no hassles to deal with. I highly recommend the dealership!!! More

I was selcomed as soon as I set foot in the door!! All of the employees were helpful and friendly!!! I was totally satisfied with my experience at Dana Lincoln Mercury....and I LOVE MY NEW CAR!!! I will of the employees were helpful and friendly!!! I was totally satisfied with my experience at Dana Lincoln Mercury....and I LOVE MY NEW CAR!!! I will recommend Dana Lincoln Mercury to all my friends!! More

I hate this service department. I made an appointment to bring in my car on Tuesday. I dropped it off on Monday night. I had to call them on thursday to find out what the status of my car was. They final bring in my car on Tuesday. I dropped it off on Monday night. I had to call them on thursday to find out what the status of my car was. They finally said it would be ready on Friday afternoon which it wasn't. Now they said it MIGHT be ready on Monday. This place is a joke. They are worse then Island Ford Service which is hard to believe since that place was a joke. More

Don't let any of these clowns writing glowing reports on Dana sway you in any way! You can tell the genuine story from the fabricated ones. These idiots writing these wonderful stories about Dana are the Dana sway you in any way! You can tell the genuine story from the fabricated ones. These idiots writing these wonderful stories about Dana are the same people who enjoy going to the proctologist on a regular basis. Either that, or it's family members or friends trying to keep these thieves at Dana employed. More

DanaSux,I agree with you. The only people who would write a postive review is family, friends or employee. I just find it amazing how positive reviews only show up after negative reviews have been pos write a postive review is family, friends or employee. I just find it amazing how positive reviews only show up after negative reviews have been posted. Sounds like damage control to me. Maybe they should just try to be better people and stop ripping people off. But then again just shows what type of antics they are up to and low they are willing to go. More

I was extremely happy with my experiences at Dana Motors. I recently purchased a new Mercury Mariner, and am thrilled with the decision. The young salesman who assisted me, Tom, was charming and well-infor I recently purchased a new Mercury Mariner, and am thrilled with the decision. The young salesman who assisted me, Tom, was charming and well-informed. He had my best interests at heart, and did not try to rush me through the car-buying process. I appreciated how all of the sales staff took the time to answer my questions, and especially appreciated the reasonable price they helped me work towards getting so I could get the car I wanted. I would definitely recommend this dealership to anyone! More

In response to scouter.. Well obviously you are connected to Dana Motors and Doug Hanson cause everyone I speak to has the same response. They are a bunch of lying thieves. The only reason they are still i to Dana Motors and Doug Hanson cause everyone I speak to has the same response. They are a bunch of lying thieves. The only reason they are still in business cause they are independently owned and Ford does not stand behind their product. Obviously they are aware that they manufacture garbage and dont car what the dealers have to do to sell their cars. Unlike other manufacturers who would not allow this kind of behavior from a dealer representing their product. And Dana Motors does not care who they screw or about the safety of their customers that they are putting in unsafe cars. I guess they need to have someone get seriously hurt or die in an unsafe car that they sold or serviced under fraudulant circumstances to develop a conscious. More

Dana lincoln mercury is the worst dealership to deal with. The employees and owner will do anything to take your money. They make empty promises to make a sale. Then when you have problems with the c with. The employees and owner will do anything to take your money. They make empty promises to make a sale. Then when you have problems with the car, they resort to demeaning you in orfer that they think you will back down. I purchased a 09 Flex which had problems with a leaking trans which they tried to fix but just made the problem worst. Then the car had problems with the brakes that they could not fix and told me that it was under investigation by Ford which they stated in an Ro. When I asked for a loner til the problem was fixed cause I did not feel safe in the car. I was told by Alex that if the car won't stop to use my emergency brake- thats what there is for. Their customers arenon-existent to them once you drive off their lot. As Doug Hanson said if you want them to come thru on their promises then you should get them in writing cause they just make them to make a sale and dont intend on following thru. It s part of their business. Spoke with the owner who thinks he's a gangster and makes inappropiate remarks to try and cover his employee's mistakes. He is not a honest businessman. Don't see him surviving much longer with his attitude. So if you want to buy a lemon and be abused in the process you should buy from them.. But I would recommend going to a dealer who cares. There are plenty in New Jersey.. Thats where I got my new car that I am thrilled with and the service was great. More

I have dealt with Doug for the last fifteen years and have been very happy with the way he has treated me and anyone I have sent to them with respect and as if they were one of his family. The people at have been very happy with the way he has treated me and anyone I have sent to them with respect and as if they were one of his family. The people at Dana were knowledgeable and extremely helpful. The comercial truck rep was very helpful when it came to our extras that we needed. All in all an excellent experience which I would highly recommend More