Dana Ford Lincoln

I am a victim of Super Storm Hurricane Sandy and lost all three of my vehicles. I went to Dana Ford with my son in order to replace my Pickup truck. Frank Dalonges was my salesman who took his time to show m three of my vehicles. I went to Dana Ford with my son in order to replace my Pickup truck. Frank Dalonges was my salesman who took his time to show me all the different trucks that Dana had in their inventory. He was very friendly, down to earth and drove a F150 himself ( the same vehicle I was looking into). I felt no pressure and took up a lot of his time. I actually closed the dealership late two nights in a row. My next contact at Dana was the Sales Manager Joe Bogigian who sat down with me and got me the best deal possible with all the rebates he could on the truck I finally purchased. He also went above and beyond for me with Ford Finance to get me the best rate due to credit rating. Steve Riccardone was my finance manager who went over every detail with me regarding my purchase. Jim Cognetta , the owner of the dealership, took time out to meet with me and offer his assistance with anything he could do. From the moment I walked in the door to the moment I drove out with my New 2013 F 150, I felt at ease and confident that I definitely came to the right place. Everyone at Dana Ford jumped through hoops to help me out and get me in my New Truck (which I Love). I can not Thank them enough for making it Great Experience especially after what Sandy has put me and my family through. More

All the above served us the best quality and I would like to emphasize my salesman Anthony Giagnacovo went above and beyond any salesman I have felt with in my years buying or leasing a new car and I'm 70 ye to emphasize my salesman Anthony Giagnacovo went above and beyond any salesman I have felt with in my years buying or leasing a new car and I'm 70 years young He helped us in every aspect whether it was simple or not When we need a call back it happened promptly I was the first customer to need a spare tire with the hybrid cmax not a sealant air can because we travel and on the road if we get a blow out a tire is necessary In my business the bride and groom have to have their video and photo people there So he managed to get a tire ..see if it would fit sitting up and it did Thank you More

We were completely satisfied with all the help we were given from Shaunna. She is very professional, courteous and friendly. She made us feel extremely comfortable and this is why the rating above was g given from Shaunna. She is very professional, courteous and friendly. She made us feel extremely comfortable and this is why the rating above was given. She went above and beyond in assisting us. She even had to come in on her day off because that was the only day we could get in to pick up the two vehicles we were picking up. One was a new lease and the other was a certified preowned that we purchased. Just as a side note, we purchased a Lincoln MKS in July from Shaunna and unfortuantely it was destroyed in Hurricane Sandy along with a Mercedes we also owned. So now that we needed to replace the two vehicles we knew there was no other place than Dana and no other sales assistant than Shaunna that we wanted to deal with. It worked out great and I'm sure we will be back in the future and we will request Shaunna once again. Thanks More

I bought a 2013 mustang GT/CS from another dealership (sea breeze ford). i will never step foot in that dealership again, rude employers! i brought my car to Dana Ford Lincoln of Staten Island with a bad (sea breeze ford). i will never step foot in that dealership again, rude employers! i brought my car to Dana Ford Lincoln of Staten Island with a bad rear axel they had my car fixed and working within the same day of drop off, great communication from dealership to me, they called me twice,first call was to let me know about how the test drive went and what was wrong with the car, the second call was that the car was finished in outstanding time! faster then bringing it to a friends garage it was in and out! i personally give this dealership 5 stars.... thank you Nouri Aktouf! More

It was a pleasure doing business with Anthony Giagnacovo. He listened to us when we explained to him the type of vehicle we wanted to buy. Anthony knows his vehicles & knew exactly what we were looking for i He listened to us when we explained to him the type of vehicle we wanted to buy. Anthony knows his vehicles & knew exactly what we were looking for in a SUV. He had everything ready on time & made the experience of buying our first late model SUV very pleasant. We bought a Ford Escape & are thrilled with it. The Ford Escape rides like a dream. I can't believe how easy & comfortable it steers. It is so nice to have a dependable SUV with all the conveniences that you didn't know you needed! It's beautiful! Thank you Anthony, for doing your job above & beyond what you had to do. Keep listening to your customers. Sincerely, Janet, Tommy, Vickie & Grandma Sophie More

Shaunna was a wonderful salesperson. She assisted me in leasing not one but two 2012 Ford Edge Limiteds AWD. She was friendly and helpful throughout the process. She found me the exact cars we wanted, even leasing not one but two 2012 Ford Edge Limiteds AWD. She was friendly and helpful throughout the process. She found me the exact cars we wanted, even though one was not currently in stock. She worked with me to find a reasonable price for both vehicles. She even went over all of the cars features inside and out before leaving the lot with our new vehicles. The car is great, drives nicely, is great on gas, and wonderful in the snow. We are looking forward to leasing two more Ford Edges when these leases are up, as well as looking into leasing a third vehicle, a Ford Fusion. We are looking forward to working with Shaunna again in the near future and would recommend her to anyone! More

As always, Joe Bogigian and the rest of TEAM DANA far surpassed our expectations. My family and I wouldn't even think of going anywhere else for all of our automotive needs. When we're there, Joe and surpassed our expectations. My family and I wouldn't even think of going anywhere else for all of our automotive needs. When we're there, Joe and his team have a way of making us feel like we're the only clients in the shop. It's nice to feel the nostalgic warmth of good old American customer sales and service. From the minute Jeff Beyer greeted me at the door,assisted in choosing and test driving my new MKX to the minute I drove off the lot, I knew I did the right thing by going back to DANA . In 2013 / 2014 my children have DANA leases maturing and there's no question they'll be going back to see Joe, Dave, Jeff ,Tom and the rest of the team........... Sincerely TONY L More

great job by Shauna and David.She has the knowledge of the vehicles and found me the car to suit my requirements and budgetafter fining the right car, David helped me in getting the right price for me to the vehicles and found me the car to suit my requirements and budgetafter fining the right car, David helped me in getting the right price for me to once again lease forn Dana.This is my 5 th lease and will be back to lease a lincoln next year when my lease is up.great job guys. More

WELL DONE Dana Ford Team of Staten Island NY for your excellent buying experience!! I was in the market for a Certified Pre-Owned (CPO) Ford Explorer Sport Trac. It was the last Saturday in September 20 excellent buying experience!! I was in the market for a Certified Pre-Owned (CPO) Ford Explorer Sport Trac. It was the last Saturday in September 2012....I found the ruck I wanted online and it was located at Dana Ford in Staten Island....I quickly called the dealership and asked about availability and also how long they would be open; well, since I was making the trip to Staten Island from Pennsylvania, it was pretty clear that I might not get to the delatership before closing time....but, NO PROBLEM! as the Customer Service Rep assured me they would be there to great me whenever I arrived...WOW!! After seeing the vehicle, and then test driving it, I was introduced to the Dana Ford Sales Manager, Joe Bogigian -- he was friendly, professional -- a true gentleman whose customer service focus makes you want to do business with him again and again!! (I'm in sales....so trust me, this guy cares about his customers!) The overall the buying experience at Dana Ford was extremely easy and, to my delight, was as close to "no-haggle" as I believe one could get when buying a vehicle from a delareship. With Joe Bogigian's assistance, and with the help from his the entire team there at Dana Ford, I was able to purchase the exact Certified Pre-Owned truck that I was looking for AND at what I believe to be a very fair price -- PLUS I was approved for the best financing offer available. But wait....it gets better: The only way I could get there to the delaership to take delivery of my truck was via public transportation; so, I was able to get to NJ (via NJ Transit)....then, the Dana Ford Sales Team member Anthony was able to to pick me up at the Train Station in NJ and then drive me over to the Dana Ford dealership in Staten Island NY (about 10-15 minutes away) as part of the deal...no worries....WOW!! Dana Ford is all about 100% customer service!!! I would recommend Joe Bogigian and the entire Team at Dana Ford of Staten Island NY to ANYONE looking to buy a new or used vehicle (don't worry where you live....I am living proof that they will take care of everything to get you into the vehicle you want and make you a happy customer!!!). I hope this Review was helpful to you - you will be happy buying your next vehicle at Dana Ford Lincoln in Staten Island NY!! More

Great service, great price, very happy with the deal, Shaunna was very helpful. We shopped around at several Ford dealers and did not get a good experience at most of them but Dana made us feel at home. Shaunna was very helpful. We shopped around at several Ford dealers and did not get a good experience at most of them but Dana made us feel at home. More