Dana Ford Lincoln

Excellent customer service. Very professional sales team. Highly recommended dealership! very nice to deal with such knowledgeable sales team. Dana staff go the extra miles to make sure the customer is comfo Highly recommended dealership! very nice to deal with such knowledgeable sales team. Dana staff go the extra miles to make sure the customer is comfortable with your purchase, without any pressure to buy! More

This dealership is phenomenal. At least from my experience. I already knew which car I wanted. They didn't have the car in stock because it was a dealer ordered car and was inbound. But securing th experience. I already knew which car I wanted. They didn't have the car in stock because it was a dealer ordered car and was inbound. But securing the vehicle was smooth and easy. No one spoke to me like a salesman, very professional. So the car was secured and as soon as it got there they notified me, did inspection, detailed it and gave me a full tank of gas. To make everything sweet my salesman Dion offered to demonstrate different features on the vehicle. I think this is a good dealership to consult with if your looking for a relaxed no gimmick environment very professional. I didn't rate the price and this is only pertaining to my situation, because the price of the car was fair, and the mistake I made was not securing my own financing because due to. I just got off the phone with my father matter of fact so the statement about the financing is void. After some research I got hooked up with an outstanding lease, Mitch the finance manager explained the scenario to me, but because it was a lease that was my reservation about the situation, but the interest rate is lower then if I would have financed it so hooray again. More

This past weekend my wife and I sat down with Roy Alston at Dana to lease a cross over. Within the hour we choose a 2013 Ford Escape with the color and interior that we hoped for. Roy guided us along the wa at Dana to lease a cross over. Within the hour we choose a 2013 Ford Escape with the color and interior that we hoped for. Roy guided us along the way, with no pressure and helped us lease exactly what we were looking for. We love the Escape and looking forward to doing business with Roy and Nouri Aktouf once our lease is up in the future. John and Marge Dellacato More

Mike was a great salesman. He helped me in every way possible. He got me the price I was able to pay without any problems. possible. He got me the price I was able to pay without any problems. More

We had a situation with Dana that people should be warned of. We put a deposit down on a car under the pretense that we would be approved for a specified deposit and monthly payment. When the time came to fi of. We put a deposit down on a car under the pretense that we would be approved for a specified deposit and monthly payment. When the time came to finalize the deal, the dynamics of the deal changed and we had to come up with $5000.00 above what we expected to pay. Needless to say we decided not to do the deal, as a result, they refused to refund our $500.00 deposit. I understand this tactic is to force buyers into a deal, and if they have a deposit, they can change whats to be paid apparently, or else lose your deposit. So were out 500.00 and be warned Dana customers... DO NOT give a deposit and DO NOT believe it will be refunded even if they tell you it will. The finance manager Mitch explained that they were keeping it because "He had to do alot of work to get the deal done"?!?! Im surprised a company like Ford operates like this. More

Dana Ford and Lincoln is a great car dealership. Every person who worked there was very friendly and nice. When we walked in sales reps immediately came over to help us. It was a great feeling. The custom person who worked there was very friendly and nice. When we walked in sales reps immediately came over to help us. It was a great feeling. The customer service was great. Joe and Roy did a great job of addressing all our questions and helping us get the car we wanted. They came to us as soon as we walked in. They have a great quality of work at Dana. Roy right away spoke to us about the cars. He didn't try and push one car on us but rather just asked what we were looking for. He was very knowledgeable and knew most things about the cars and if he didn't he found out for us. He was a pleasure to work with. We loved that he knew the models of the cars by looking at the tires. The price that we got a Dana was more than fair. One thing I always hate about car shopping is trying to haggle for a good price. At Dana you don't need to argue prices they truly give you the best one they can. Over overall experience at Dana Ford and Lincoln was exceptional. Joe and Roy were the perfect people to work with. They were more than just car dealers. They treated us with respect and were very fair. I would recommend Dana Ford and Lincoln and Roy and Joe to anyone. More

My overall experience was wonderful. Mr. Edwards was patient, friendly and very informative. Purchasing a vehicle with a toddler, can be difficult, but the staff was very helpful and made the experienc patient, friendly and very informative. Purchasing a vehicle with a toddler, can be difficult, but the staff was very helpful and made the experience quite pleasant. Mr. Edwards is a great salesman and I will refer my friends to him. More

excellent service by roy and steve very professional and helpful all the staff this is my second time buying new nervous at first but reassured by roy that i did get an incredible deal thank you thomas buon helpful all the staff this is my second time buying new nervous at first but reassured by roy that i did get an incredible deal thank you thomas buonomo and family. More

The saleman Mike Edwards was upfront and honest, he did not pressure us into buying or leasing any vehicle. When it was time to discuss what we wanted to do and a price he explained all our options. When not pressure us into buying or leasing any vehicle. When it was time to discuss what we wanted to do and a price he explained all our options. When we were undecided on what we wanted to do and the price being offered, he brought over his manager Joe Giaconia who better explained the pros and cons of leasing and negotiated a working/acceptable price for us to lease. Five days after we leased and left my wife decided she wanted a remote starter input to the vehicle. I went to Dana yesterday spoke to Joe Giaconia only because Mike Edwards was off, Joe set me up to have the remore started installed and it was was this morning ( the next day ). I am very very satisfied with the service I have received so far. More

a very good experience.shaunna boreham was very patient & knowledge.she answered all ofour questions.it was our best experience with a dealership.keep up the good work & knowledge.she answered all ofour questions.it was our best experience with a dealership.keep up the good work More