Dana Ford Lincoln

Repeat customer So far every one of my new car transaction experiences have been nothing less than perfect. Tom Hionas was my sales associate this time around and So far every one of my new car transaction experiences have been nothing less than perfect. Tom Hionas was my sales associate this time around and I would highly recommend him. he is extremely knowledgeable and friendly and goes out of his way to make certain your satisfaction is earned. The Finance manager Michael Passaro is the man you want to deal with if at all possible. I know there are many there but I must say this guy is one of the most friendly I have dealt with at this dealership making the final steps of delivery an pleasant experience. truth be told, Dana Ford as a whole is a dealer you want to purchase a car from. Have dealt with them over 25 years! and will never go anywhere else!! More

MKC EXCELLENT EXPERIENCE The noted employees were exceptionally helpful,courtesy,knowledgeable and professional.Jamie Liga helped to his best ability to resolve the problem wi The noted employees were exceptionally helpful,courtesy,knowledgeable and professional.Jamie Liga helped to his best ability to resolve the problem with our vehicle.With no resolution, Anthony Giagnacovo and Roy Alston, were able to help us lease a new Lincoln MKC.Mike Ienuso was very knowledgeable and thorough explaining the features of the vehicle.We are very happy with the resolution, we will remain loyal customers,and will continue to do business with Dana. More

AWESOME ! Mike Angelone made us feel special from the moment he said Hello. He treated us with respect and courtesy. 2 test drives later he never made us feel Mike Angelone made us feel special from the moment he said Hello. He treated us with respect and courtesy. 2 test drives later he never made us feel rushed; he hunted down the perfect car for us. Showed us the new dealership, service area and waiting area etc . Mike took his time to show us every feature on our new 2015 Fusion and there are a lot . He made the process painless. We will definitely come back for our next car to see Mike. Matt in finance was awesome too. Great guys. More

great work and follow up I asked allot of the service team to accomplish all in one day. They were more than accommodating to me and understood my needs. Needless to say the I asked allot of the service team to accomplish all in one day. They were more than accommodating to me and understood my needs. Needless to say they got the job done and everything was perfect. Thanks so much!! More

Best experience I have had at an auto dealership From Reception thru the entire process I was treated with courtesy & respect. My first impression of sales associate Marvin Durazno was very positive, From Reception thru the entire process I was treated with courtesy & respect. My first impression of sales associate Marvin Durazno was very positive, he radiated high energy & good attitude from the very start & maintained it throughout our interaction. I was responding to a mail offer from Dana Ford/Lincoln regarding upgrading my vehicle from a 2008 Ford Escape, vehicles I was interested in were 2015 Escape or Fusion. Marvin took me for test drives of both vehicles, explained the different features of each & showed himself as someone who really knew the product. He listened carefully to my needs regarding the trade in on my Escape & how much I could afford in down payment & monthly payments & then working with Sales Manager Stephen Riccardone & Finance Manager Michael Passaro negotiated what I felt was a great deal. The entire process was as stress free as this type of major purchase can be. I am completely satisfied & love my new Fusion. More

Most positive experience My salesperson is Mary Graffeo at Dana Ford Lincoln. She is knowledgeable and courteous. My buying experience went far beyond purchasing the car. F My salesperson is Mary Graffeo at Dana Ford Lincoln. She is knowledgeable and courteous. My buying experience went far beyond purchasing the car. Firstly, Mary answered every question I had about the difference between my current model vehicle and the 2015 Mustang, which is revamped from the bottom up and inside-out. She kept me up to date as to when I would be able to order my vehicle, as convertibles were not available at the release of the new models. Next, she called me the second Mustangs came in in the colors I was considering so that I could see hands on rather than order from a color chart. The very day they were able to order a convertible Mary called me in and sat with my family as we went through every option. The managers gave me the leasing rates and options that suited my lifestyle. I am proud to say that ordering that day allowed me to be the first person on Staten Island, if not NYC, to drive away in a 2015 Mustang Convertible. Mary provided such friendly, personal service that I will see only her for my future vehicle needs. The supporting staff at Dana accommodated my family such that we will be Dana customers for life! When my car arrived Mary texted me a picture of it immediately and even brought the signing papers to me when I couldn't get down to the dealership. I highly recommend that anyone shopping for a vehicle see Mary Graffeo at Dana Ford Lincoln in Staten Island. More

Amazing Customer Service I have never had a better experience buying a vehicle or anything else for that matter in my life.The engine blew in my truck and I needed a new one a I have never had a better experience buying a vehicle or anything else for that matter in my life.The engine blew in my truck and I needed a new one asap.Dana Ford was recommended to me as was the sales consultant Anthony Felline.Anthony worked with me from getting me a loan,working around my work schedule and needing a vehicle asap.I was driving my new truck the next day!I cant believe what a pleasant experience Mr Felline made this.If you ever need a vehicle make sure you check this place out first and definitely ask for Anthony Felline! More

Best service center This dealership is great. The service dept, namely Maureen is the best. They are truly professionals that display a great deal of concern to make each This dealership is great. The service dept, namely Maureen is the best. They are truly professionals that display a great deal of concern to make each and every customer happy about their experience. No long waits and when they say they're going to do something', they do. Truly a remarkable experience. More

great experience! second lease with ford and looking forward to stay with them, friendly people, very welcoming in overall my husband and I had a great experience. second lease with ford and looking forward to stay with them, friendly people, very welcoming in overall my husband and I had a great experience. More