Dana Ford Lincoln

i had a great experience with the service department. Friendly service reps and work was completed as promised. i was notified when work was completed and vehicle was ready to be picked up. i was made Friendly service reps and work was completed as promised. i was notified when work was completed and vehicle was ready to be picked up. i was made aware of 'The Works' service package deal. Service rep was Joe Dunn, who checked into a squeak coming from front end and had problem fixed. they even did my NY state inspection which was expiring. More

It is our 4th time goin to DANA. It started with Juan Estrella earning our trust. He made the exp easy, hassle free, & fun!. He is now a sales mngr, as he should be. He put us in the hands of Shaunna Bor Estrella earning our trust. He made the exp easy, hassle free, & fun!. He is now a sales mngr, as he should be. He put us in the hands of Shaunna Boreham. She also did all we asked, made the sale pleasant, despite some bumps (on our end) she worked w our schedule, price, and extras. I purchased a 2012 EDGE LIMITED for my wife, to replace our 2010. Juan made sure we were takin well care of. The finance dept was fast, and helped us w small details. We will prob be goin back for an MKS, as well as a new EDGE in 24mos!!. Jim Cognetta runs a seamless operation, and represents the brand very well. My 7 ur old son NICOLO loves his new car!. BOBBY & CAROLINE GERMANO 718-967-3480 More

Mr. Steiner and Mr. Dunn where very helpful .Quality of work was ok after sun roof repaired the 1st time had to go back because it made a rattling noise. work was ok after sun roof repaired the 1st time had to go back because it made a rattling noise. More

I have been dealing with Dana Lincoln Ford for about 7 years now and have leased various vehicles from them. Each and every time, my experience with them is nothing less than fantastic. Doug Hansen does a years now and have leased various vehicles from them. Each and every time, my experience with them is nothing less than fantastic. Doug Hansen does an exceptional job as well as Nori (finance) and Shauna (sales rep). I would recommend Dana to others at the drop of a hat. More

This is the second time we have come in to lease a ford everytime we dealt with Shaunna Boreham, we would never deal anyone else. She knows our needs and always made everything as easy as possible. I put a everytime we dealt with Shaunna Boreham, we would never deal anyone else. She knows our needs and always made everything as easy as possible. I put any of my friends or relatives in her hands she really cares about her customers and does everything she can to make the experience as smoothe and carefree as possible, she is the best, especially when there are certain issues involved, she makes you feel confident eases your tensions. Shaunna is a gift and Dana dealership is lucky to have her. More

**NOTE: I started a review and was almost finished when I must have hit the wrong key, and lost what I'd started (I may have inadvertentley sent it). This is the complete evaluation. On 3/3/12, my wife an must have hit the wrong key, and lost what I'd started (I may have inadvertentley sent it). This is the complete evaluation. On 3/3/12, my wife and I visited the Dana Ford/Lincoln showroom to look one particular Certified Used car they'd advertised online; our reason was to replace an existing vehicle we owned. We did not have definite plans to purchase any vehicle today, but were interested in one particular car. In no small fashion, for the reasons set forth below we did make the purchase today. The moment we entered the showroom, we were greeted in a friendly manner. Steve Keely, the salesperson we dealt with, seemed and was genuinely interested in assisting us and making the experience pleasant -- and above all never employed any "high pressure" tactics. He was polite, attentive, and knowledgeable the entire time. I apologize for not remembering their names, but the Sales and Finance Managers who assisted us were also worthy of mention for their assistance and interest in processing our purchase. Indeed, all the dealership employees we came into contact with were friendly. More

awsome no bs very staight foward overprocess was super short Anthony Giagnacovo he is a good guy he is not your typical car sales man who would sell you his mother if he had the change. anthoy is down to short Anthony Giagnacovo he is a good guy he is not your typical car sales man who would sell you his mother if he had the change. anthoy is down to earth and a honest guy and over all in the end it was just a awsome experience More

It was a good experience and we were very satisfied with the outcome. Everyone there tried to help make sure we got the loan for the car. the outcome. Everyone there tried to help make sure we got the loan for the car. More

My wife and I are from CT, (115 miles away). We had been looking for a used BMW x3 and located one at Dana on the internet. My initial contact was w/ Margie via email who was very helpful in answering my ma looking for a used BMW x3 and located one at Dana on the internet. My initial contact was w/ Margie via email who was very helpful in answering my many questions and concerns being that there was a bit of a distance between us. Feeling comfortable we made an appointment. We arrived and were met by Margie and then introduced to Richard who showed us the car. After we test drove the vehicle my wife was not convinced this was a car for her. (note: this car was exceptional as advertised). Since we were there we decided to look at a CPO Ford Edge. She drove a base model SE and loved it, from there we asked to see more w/ AWD and feature upgrades which Richard did without hesitation. Richard was curtious and respectful to our needs during this process. We finally decided on a CPO 2010 SEL AWD w/ 14,500 miles, (this car was exceptional as well). During the above process we were introduced to Tony and Nouri to work out an agreement. As we pursued options on a few differant vehicles up until our final decision they were both 100% professional and helpful. They essentially bent over backwards to find us a deal that worked. At no time did we feel pressured into anything. Everyone at Dana was completely understanding of the time it took between vehicles for us to talk things over w/ each other and weight all options. For everyone that assisted us during our visit to Dana we would rate all of you as a 5 star plus!! We recommend this dealer to anyone looking for a new or used car and a hassle free car buying experience! We would gladly drive 115 miles tomorrow to do it again!!! More