Dana Ford Lincoln

Review of excellence in Sales for Tom Caccese I am writing to review the service afforded me by Tom Caccese, a salesman at Dana Ford. I was impressed with Tom from the moment I entered the showroo I am writing to review the service afforded me by Tom Caccese, a salesman at Dana Ford. I was impressed with Tom from the moment I entered the showroom, which I might say offers all the luxury of a top dealership. Tom is soft spoken and what most impressed me is his "soft sell." I felt I could trust him and that I was with a "friend" from the moment we began working together. I was so impressed with his honesty that I couldn't help but remarking to Tom how much I liked him. Tom offered me a beautiful car, in excellent condition, at the best price possible. I am a senior citizen, not well, and was very insecure when I first entered the dealership. Tom made me feel as if I were with my son. He knew everything there was to know about the car. He never lost patience with me no matter how annoying I may have gotten, and he offered me continued help in the future. I can promise you that I will continue to send all of my friends and family to Tom, at Dana, because I am certain they will be treated fairly and get the best deal possible. More

Alexandria Velasquez She was beyond thorough she was very on point with keeping me informed of what was going on with my vehicle at least once a day. She was beyond except She was beyond thorough she was very on point with keeping me informed of what was going on with my vehicle at least once a day. She was beyond exceptional and highly recommend dealing with her More

Liliana Carioto I was referred to Liliana Carioto because I was looking for a new Ford once the lease was up on my current car. She was very professional, helpful, a I was referred to Liliana Carioto because I was looking for a new Ford once the lease was up on my current car. She was very professional, helpful, and thorough. She was not pushy as she made recommendations for a new car. Ms. Carioto really listened to what my family is looking for in a car and gave me several options on leasing and purchasing a new vehicle. Additionally, she is fluent in Italian which is a very useful skill. I highly recommend Ms. Liliana Carioto. More

Honest and straight forward I made a deal over the phone with a sales mgr based on the true car price. When I went to the dealership to sign the papers the process was straightfo I made a deal over the phone with a sales mgr based on the true car price. When I went to the dealership to sign the papers the process was straightforward and everything was as we agreed on the phone. Joby Joseph made the arrangements and walked me through the features of the car. In sum, I had a very good experience and I would definitely use Dana Ford and Joby in the future. More

Fantastic Joe, Joby and Mike took great care of us. This was hands down the most comfortable car buying experience I've had in my life. Professional, friendly, Joe, Joby and Mike took great care of us. This was hands down the most comfortable car buying experience I've had in my life. Professional, friendly, honest, no BS. It was truly an easy process which you don't hear too many times when people discuss auto purchases. See you again in a few years More

Great experience They both did outstanding jobs helping me purchase my new Ford Fusion! Thank you for all your help and looking forward to my new car! They both did outstanding jobs helping me purchase my new Ford Fusion! Thank you for all your help and looking forward to my new car! More

My new Ford Edge I drove in for service on my ford explorer frustrated as the same issues keep occurring...with 10 months remaining on that lease I was ready to walk a I drove in for service on my ford explorer frustrated as the same issues keep occurring...with 10 months remaining on that lease I was ready to walk away. Fortunately the sales team I had worked with in the past was still there! I was immediately made to feel comfortable when I saw Anthony and Juan as they assured me there could be options. Chris got us a more familiar with the Edge, he was very knowledgable. Jaimie is also there for me in service and always provides outstanding service. Anthony and Joe worked on numbers and we came to a fair agreement. I left that same day with a brand new Edge, my 4th consecutive vehicle from this dealership. The retention of their employees and the value they add to the customer experience speaks volumes for Dana Ford. More

Great experience All around. Staff was helpful and excellent. Will definately do business again. Already recommended to someone else. Everything was made easy and ver All around. Staff was helpful and excellent. Will definately do business again. Already recommended to someone else. Everything was made easy and very down to earth. More

A very pleasant experience. Joby Joseph made the experience of purchasing our car a simple, and easy Way to make such a demanding decision. next to buying a house your car is the Joby Joseph made the experience of purchasing our car a simple, and easy Way to make such a demanding decision. next to buying a house your car is the second largest purchase you make. His knowledge and expert opinion was extremely helpful. We would definitely go back to him for our nex car. More

New 2014 Escape SE When I walked into Dana Ford this week, it was my first time shopping for a car so I was a little nervous. But the staff were polite and extremely hel When I walked into Dana Ford this week, it was my first time shopping for a car so I was a little nervous. But the staff were polite and extremely helpful. I'll definitely be coming back to Dana Ford when I'm ready to purchase. More