Dana Ford Lincoln

My experience with Dana Ford was great, John was extremely helpful and knowledgeable. He helped expedite our purchase very quickly and efficiently and was a pleasure to work with. I would definitely extremely helpful and knowledgeable. He helped expedite our purchase very quickly and efficiently and was a pleasure to work with. I would definitely go back to Dana and send my friends their way. More

was very very happy with shaunna she went way and beyond to help me she was kind and made me very comfortable i will do my leasing with her every 39 months and only with her to help me she was kind and made me very comfortable i will do my leasing with her every 39 months and only with her More

I was referred to this dealership by a friend, and was a little skeptical about buying a car from out of state seeing how I would never be able to see or test drive the car in advance. The professionalism a little skeptical about buying a car from out of state seeing how I would never be able to see or test drive the car in advance. The professionalism and communication from my salesperson was outstanding and put me at ease. When the car arrived, it was exactly as promised and I knew I made the right decision. More

i bought 2 cars from anthony i bought a 2012 mustang and he was very knowledgeable about and i just bought a 2013 explorer limited and he was nothing but great he wasnt pushy or anything like that if i had he was very knowledgeable about and i just bought a 2013 explorer limited and he was nothing but great he wasnt pushy or anything like that if i had the money i would glad to by more cars from him More

Bought my 2013 mustang GT from Dana overall im satisfied even though the car took almost 4 months to arrive. Anthony G took care of me after my original salesman disappeared. I would recommend Anthony G to even though the car took almost 4 months to arrive. Anthony G took care of me after my original salesman disappeared. I would recommend Anthony G to anybody looking to buy a new or used mustang he is very knowledgeable and passionate about mustangs. More

My wife and I found Dana after "giving up" trying to (again) lease a vehicle from another auto company (NOT Ford/Lincoln). Dana provided THE BEST dealer experience we ever had!! We wou trying to (again) lease a vehicle from another auto company (NOT Ford/Lincoln). Dana provided THE BEST dealer experience we ever had!! We would like to compare our Dana experience vs our other dealer experiences. At dealer # 1, we spent a long time test driving different vehicles. When it came time for pricing, We were given a figure by the manager and told that they "could do better" but the "general manager" wasn't there. We were promised with a handshake that we would receive a call with a better price the next day. Of course there were calls over several days but no price quotes. Annoying, aggressive calls but no prices. Getting a price quote should not be a national secret! THE DANA WAY We worked with Richard Harley. He was extremely knowledgeable, patient, polite and totally professional. When it came time for price quotes, we were given a price that they "would like to get for this vehicle" as a basis for negotiations. Richard told my wife and I to take time to discuss this, and to take as much time as we needed. Negotiations went back and forth in a respectful and courteous manner. Nobody standing over your shoulder and no need to wait for a "mystery general manager" here. At (non Ford/Lincoln)dealer #2 we were given a price and again were told that they could do better and that I would get a call in a few days. When they called back the sales rep told me that he "just remembered" that there was a returning leasee loyalty certificate of $1000 available. He said that he could use this to reduce the price. He of course did nothing to "work" on his original price quote. That was like telling me that the price would be lower if I increased MY down payment. The loyalty certificate information should have presented to me immediately. The Dana Way When Richard Harley gave me his first quote he immediately said that it included all rebates and told me the details: A Ford rebate AND a competitors lease rebate. Everything at Dana was like that. They are honest, they care about their customers, and genuinely want you to be 100% satisfied. My wife and I leased a beautiful Lincoln MKZ through Richard. Before we left the showroom with the vehicle Richard Harley and Frank Curry sat with us in the car for at least 40 minutes going over the numerous high tech features in the vehicle. There was no pressure by them to speed things up to get back to the showroom. Everyone went out of their way to be sure that we were 100% satisfied. Sales manager Juan Estrella spoke with us many times throughout the process to make sure things were ok. At Dana you never feel extreme pressure to buy. They truly want you to take your time without relentless pressure. The total experience is positive. Even Steve Riccardone in finance (the guy you have to pay!!) made that part of the deal painless. Again no pressure to purchase anything that you may not want/need. The care and concern for customers at Dana does not end when you leave the showroom. In the 2 weeks since leasing our MKZ, Richard has called several time to see if everything is ok, and a representative from the office also has called to ask about our experience with Dana. So my wife and I HIGHLY recommend doing business at Dana. I cannot think of anything negative to say about them. Our team of Richard Harley, Juan Estrella, Frank Curry, and Steve Riccardone were top of the line. I am confident that ANY TEAM at Dana will be just as wonderful. Finally, the other dealers that I visited would benefit by sending their sales people to Dana posing as customers to see how business should be conducted. More

My name is Gino Trunzo. I leased a 2013 Lincoln MKX. My My name is Gino Trunzo. I leased a 2013 Lincoln MKX. My salesman was Thomas Annunziata. Mr. Annunziata spent a least two hours with me explaining t My name is Gino Trunzo. I leased a 2013 Lincoln MKX. My salesman was Thomas Annunziata. Mr. Annunziata spent a least two hours with me explaining the automobile and its benefits. My second visit was with my daughter and again Mr. A walked us through all the details. I basically drove up with my old car and drove off with a new one. I would like to thank Mr. Annunziata and all the staff at Dana, we really appreciate the service. More

Doing business with Steve and John was an extremely positive experience. They very very professional,patient and helped me choose the vechicle that was right for me. I will recommend them with confiden positive experience. They very very professional,patient and helped me choose the vechicle that was right for me. I will recommend them with confidence and they will have a repeat customer. More

Overall experience was a pleasure. Salesman were knowlegible courteous and willing to go over the product and options. I will highly recomend this dealership to my friends and family. knowlegible courteous and willing to go over the product and options. I will highly recomend this dealership to my friends and family. More

The sales experience I had was excellant. Dion was great, answered all my questions and really went out of his way to make sure I was satisfied. Joe Giaconia was right on the money when it came to sealing th answered all my questions and really went out of his way to make sure I was satisfied. Joe Giaconia was right on the money when it came to sealing the deal. I can't say enough about Frank Curry who showed his expertise in the technical aspects of having my phone synced with my new car which at first I thought was a problem. Problem solved thanks to Dion and Frank. Upon taking delivery of my new Edge I found some damage to the right and left front door handles as well as having a good amount of water in the interior of the vehicle. Tony Donato assured me that the handles would be replaced (they have been ordered) and will detail the entire vehicle at my convenience (probably when I bring it in for the new door handles). Once again problem solved. To summarize, the individuals that I dealt with were all respectful, professional and very friendly making my experience with Dana an excellant one. More