Dana Ford Lincoln

Reluctant to go to this dealer as I did not have good customer service in the past. However wanted to lease an MKX and was pleasantly surprised by the great service. customer service in the past. However wanted to lease an MKX and was pleasantly surprised by the great service. More

I had ordered a 2014 Shelby at another dealership and they were not able to deliver because they did not get the allocation for the car. Dana was one of the 5-6 dealerships within a 25 mile radius that s they were not able to deliver because they did not get the allocation for the car. Dana was one of the 5-6 dealerships within a 25 mile radius that still had one in stock. I saw it online, and really liked the color, so I sent an email via the website. I got an email response within several hours, and after I replied and confirming my genuine interest, I got a call from Anthony. We spoke for about 20 minutes, and I told him what was important to me regarding this transaction- specifically, the value of my trade, the financing rate, and my lack of desire to pay a premium over sticker for the car (which many dealerships were charging due to its rarity). Anthony was extremely knowledgeable about the car- even to the point of being able to answer technical/ mechanical questions with the aptitude of a master mechanic. He said he would call me back after having worked on my concerns. The next time we spoke, he let me know that he would be able to satisfy all my concerns, so we set up an appointment. I drove to the dealership- which is in Staten Island- arguably not the most scenic panorama on this side of the continent. The first thing that was notable, was the general look of the dealership- it was an old building- with ongoing construction in progress- presumably to expand the dealership, but the sales staff had a different look than what I had previously experienced in an American car dealership- they looked professional- almost corporate- none of the cheesy bad suits or gaudy exposed watches. The sales process is a long one- this is simply a given. As I sat there, i became aware of a steady stream of people walking in to buy cars- not just to shop or browse, but to actually buy. It was apparent that this was truly a high volume, succesful dealership. At this point, my memories of doing case studies while studying for my MBA started popping into my head, and my curiosity got the better of me- so I started asking some of that staff why they thought this dealership was so successful, given that it was certainly not attributable to the scenic location. They all had the same answer, "We have been here 33 years, and get a lot of repeat business." Personally, I have never wanted to walk back into the same dealership of any kind a second time, but this was somehow different- customers clearly felt comfortable enough with this staff that they knew they would not be intimidated or pressured into buying, and knew they would get a good deal. At the end of the day, I had a Shelby for the price I wanted, an excellent financing rate, and close to what I wanted for my trade (to be fair, there were some issues with the car of which I was not aware). This dealership is highly recommended by me. More

I am a facilities Director for a Worldwide Advertising Agency in New York City. I am responsible for all company vehicles. I have leased 3 Ford vehicles from Dana Ford / Lincoln of Staten Island, two day Agency in New York City. I am responsible for all company vehicles. I have leased 3 Ford vehicles from Dana Ford / Lincoln of Staten Island, two day ago. I would like to thank my sales representative Rayn Legg for his assistance in making this process as simple as possible. I would also like to thank sales manager Joe Bogigian, he was very respectfully, helpful and made my experience at Dana Ford a very pleasant one. I feel Joe worked with me to get the best pricing on all three vehicles leased. Joe has assisted me in getting all paperwork completed in a orderly and timely manor. Thank you Joe for that. As a Facilities Director, I would like to say Dana Ford / Lincoln is the car dealer to purchase or lease your next Ford or Lincoln . I would definitely return to Dana Ford /Lincoln for any business or personal needs. Thank you again. Ted More

Just picked up the car yesterday and so far have not had one bad experience either with the dealership or car. They were extremely helpful, listened to what I wanted and very thorough in explaining the diff one bad experience either with the dealership or car. They were extremely helpful, listened to what I wanted and very thorough in explaining the differences in the cars. They did not pressure me at all, just gave all of the facts and figures and let us make the decision after leaving. I was extremely happy with Matt as my salesperson, very knowledgable and polite. Would definitely recommend this dealership without hesitation!! More

Great experience with no hassles. Very professional and courteous. They made my experience in leasing my Ford Explorer very easy and pleasurable. Highly recommend them courteous. They made my experience in leasing my Ford Explorer very easy and pleasurable. Highly recommend them More

Thanks to the above mentioned employess, leasing my new Lincoln MKX was a great experence. Shaunna Boreham was my sales consultant and her knowledge of my vehicle was the key point of me picking that vehic Lincoln MKX was a great experence. Shaunna Boreham was my sales consultant and her knowledge of my vehicle was the key point of me picking that vehicle. She happens to be the best sales consultant I have ever delt with.You couldn't find better sales managers then Joe Bogigian and Dave Diorio. They sure know the business and are an asset to the dealership, without a doubt! And Steve Riccardone your finance manager, made the finale phase of paper-work a breeze getting through. Always a pleasure going back for a new vehicle. Keep up the great work. More

I've been buying and leasing from this dealership for 10 years. Dave Diorio has worked to maintain my business. My recent lease was on an F150 Limited. Anthony G was my salesmen and he is very knowledgea 10 years. Dave Diorio has worked to maintain my business. My recent lease was on an F150 Limited. Anthony G was my salesmen and he is very knowledgeable on the line. Steve handled my paperwork in a prompt and curtious manner. All 3 gentlemen worked together as a very good team to deliver my vehicle in a prompt and pleasant manner. More

This is the second car I have purchased from Anthony G.He is very knowledgeable about the cars he sells,and is an absolute pleasure to deal with.I picked my car,told him what i wanted to pay and he helped me is very knowledgeable about the cars he sells,and is an absolute pleasure to deal with.I picked my car,told him what i wanted to pay and he helped me every step of the way.I would definitely recommend Dana Ford Lincoln to anyone looking for a new car,and tell them to go see Anthony G for the best service in the business. More

Just picked up the car yesterday and so far have not had one bad experience either with the dealership or car. They were extremely helpful, listened to what I wanted and very thorough in explaining the diff one bad experience either with the dealership or car. They were extremely helpful, listened to what I wanted and very thorough in explaining the differences in the cars. They did not pressure me at all, just gave all of the facts and figures and let us make the decision after leaving. I was extremely happy with Matt as my salesperson, very knowledgable and polite. Would definitely recommend this dealership without hesitation!! More

Joe, rich and frank Worked with us and went the extra mile to make sure we drove away with the car we wanted for a good price. mile to make sure we drove away with the car we wanted for a good price. More