Dana Ford Lincoln

WE HAD A PROBLEM IN THE PAST WITH DANA BUT JOE RESTORED OUR HOPE OF GETTING A GOOD DEAL HE PROVED TO BE HONEST he was instrumental in making us feel good about our experiancebuying a new car we were given OUR HOPE OF GETTING A GOOD DEAL HE PROVED TO BE HONEST he was instrumental in making us feel good about our experiancebuying a new car we were given every discount ther was everythingwe showed him he tried to give us More

Let me start off by saying I never complain about service anywhere and quite opposite, I will call owners, managers, etc of businesses I deal with just to tell them I was happy with whatever I received. But anywhere and quite opposite, I will call owners, managers, etc of businesses I deal with just to tell them I was happy with whatever I received. But with that said, NEVER in my life of purchasing 6+ cars has there ever, ever been such a horrendous experience. Without going into the full experience, I was purchasing their highest end truck when I confirmed SEVERAL times that it was a 'limited edition' they were bringing in from another dealership, but something didnt add up since the sales girl (no longer there) told me she researched the car and it was not. All my internet searches supported the same. I wanted confirmation via the window sticker that the senior manager initially told me he couldn't provide since it was a truck they were bringing in. Once I told him I would not purchase it there if I couldnt see a sticker, miraculously he faxed one over to me in about 10 minutes but forgot to remove the other dealerships name from the bottom!! Of course, I called that dealership and they said 'NO' it was not the limited. Once I politely confronted him, he got indignant and HUNG UP on me. Would you want this person helping you or representing your business? I then went to Flemington Ford in NJ (had the best experience of any dealership I have ever dealt with) as SEVERAL people on the Island recommended them and after exhaustive research they were able to find me one. After a few months, my car needed a SIMPLE update to the map/direction system so my Flemington sales person said it was really standard so to bring it here. It took 3 days AND CAME BACK WITH SCRATCHES ON THE FRONT BUMPER. Couple that with it covered in mud outside and in the drivers seat and my tire pressure light on I was outraged, yet remained calm. Bottom line is I brought it back AGAIN for body shop work, cleaning and to reset the tire light I told was just a computer adjustment. 3RD time there, scratches were fixed, car FILTHY and light still on. Once again, I was apologized to for the dirt and they would send somebody out to pick it up and bring it back which didnt happen for two weeks. Following this I brought my car to a gas station only to find that a VISIBLE nail was in my tire, hence the reason for the light. 4 WEEKS LATER they have FINALLY fixed the tire and have cleaned it!! Seriously, I have heard horror stories from people on the Island which is why Flemington (on average) sees 1 person a week from here!!!!! More

Extremely pleased with my overall experience at Ford. Usually going into a dealership you expect your typical salesman pushy approach but I was very pleased and actually felt the opposite. Anthony G rea Usually going into a dealership you expect your typical salesman pushy approach but I was very pleased and actually felt the opposite. Anthony G really helped me find the right car and stayed within my budget which I am so happy about. I would highly recommend anyone to Dana Ford Lincoln and ask for Anthony G! More

This is the third vehicle I have leased from Dana Motors. The staff was very helpful and finally we were able to come to an agreement on my new Lincoln MKZ. I would recommend going to Dana Motors. Our salesm The staff was very helpful and finally we were able to come to an agreement on my new Lincoln MKZ. I would recommend going to Dana Motors. Our salesman Mike M took the time to get a true understanding of what I was looking for. They didn't try to put me into a car they wanted to sell but a car with the color and options I was loking for. Once we found the right vehicle Mike M and Joe B worked diligently to make this deal. More

the throttle body on my ford edge was not working the engine light was on, while i was there they recomended that i change my oil.Everything was taking care of promptly I would like to thank ford for engine light was on, while i was there they recomended that i change my oil.Everything was taking care of promptly I would like to thank ford for hiring people that care about the customer,I will definitely recomend this dealership to my friends and family More

I was recently,after 36 months returning my 08 jeep limited to manfredi. With approximately 3 months,remaining,i filled out all the paper work,was approved,and because they had none in stock,all i was limited to manfredi. With approximately 3 months,remaining,i filled out all the paper work,was approved,and because they had none in stock,all i was awaiting was a new specific 2011 Jeep. I had no reason to, and they gave me no reason to suspect everything was'nt going as planned. On a thur.I touched base with them,and the salesman told me to pick up the car the next day,I gave them the insurance info, and my intentions were to pick up the car in the morning...needless to say it did'nt work out that way, or at all. The truck never showed up,after several phone calls i finally got the salesman on the phone,he said there was a little problem,no big deal,and that him or his Manager would call me back with a solution ASAP.they never called back, they would'nt take my call,and by the time i was on my way there,the principles were gone for the day.the next day some other Manager called, he had lots of solution's,not one even remotly resembling the deal i had agreed on, and others which just bordered on ridiculous.I at that point,totally frustrated called an old friend,and salesman himself that i had recently brought a commercial truck from for my business,Tony Marcario,who told me to come to Dana Ford, and assured me they would work it all out,and to relax..I went in on monday,frank the salesman,Tony,there manager Tony m.and Nouri in fiance,gave me there undivided attention,they told me to go pick out a truck,they had incredable inventory,and within a couple of hours,i had the deal I wanted,and am driving a brand new Explorer,and couldnt be more satisfified..you'd be nuts to shop anywhere else,thanks again Dana,a customer for life,sincerely, More

Joe B and Luigi were very helpful and very cooperative. They gave me detailed information and accurate information as well as answered all of my questions no matter how minor they seemed to be. They worked They gave me detailed information and accurate information as well as answered all of my questions no matter how minor they seemed to be. They worked with me on pricing and recommended what type of vehicle I should get. They also explained to me the difference between buying the vehicle and leasing the vehicle. I would recommend them to anyone. More

Manager - Joe Bogigian very concerned with having any issues resolved that my have concerned me. Very helpful and concerned personal Price could have been a little better but satisifed with the lease nu issues resolved that my have concerned me. Very helpful and concerned personal Price could have been a little better but satisifed with the lease numbers obtained on this vehicle. Overall experince with dealership has improved. More

It was a wonderful experience purchasing my new Ford from such a knowledgeable salesperson. Bob I. Bob was very patient and willing to take my husband and I for a test ride of many different vehicles u such a knowledgeable salesperson. Bob I. Bob was very patient and willing to take my husband and I for a test ride of many different vehicles until we decided on leasing the 2011 Edge, which he had much information to share with us. He went out of his way to give to us the courtesy that is so often lost now adays. I would highly recommend Bob I to my family and friends who are looking for a new vehicle. It was such a pleasure to work with such a friendly man. More

my trip to dana ford was only to look at a couple of models, since my honda accord v 6 exl was up in a few months i wanted to look into american made car. thomas the salesman approached me and i told hi models, since my honda accord v 6 exl was up in a few months i wanted to look into american made car. thomas the salesman approached me and i told him i was just looking. then i seen a ford fusion sport which was something i was interested in. i called thomas over and we talked about car and could not believe all the extras this car had, bottom line is i drove home with a ford fusion sport.i never had a salesman that i felt at ease with like i did with thomas, i will recommend that someone i know interested in a car from dana to deal with thomas. More