Dana Ford Lincoln

Anthony Giagnacovo was the best salesperson I have ever dealt with at this dealership. This was the fourth vehicle that I have leased from Dana Ford Lincoln. I hope he is there when I return. He was just t dealt with at this dealership. This was the fourth vehicle that I have leased from Dana Ford Lincoln. I hope he is there when I return. He was just the right amount of professionalism and friendliness. I don't care for a salesperson who is overly friendly and joking. I am there to purchase a car and not make a new friend. I want someone who is patient, professional, knowledgeable about the cars and leases. Anthony was just the right amount of all of these. He knew all the details; didn't need to continuously talk to his supervisor (this practice of salesmen drives me crazy); worked swiftly and didn't keep me waiting for long periods of time. He as friendly, but not overly so. He seemed to genuinely enjoy his work which made me feel trusting and at ease. I hope that this info is helpful. More

Norb was friendly, courteous, respectful, and knowledgeable, which made the buying experience comfortable. I would recommend him to family and friends. Dana Ford dealership was a top notch buying knowledgeable, which made the buying experience comfortable. I would recommend him to family and friends. Dana Ford dealership was a top notch buying experience and I believe I got a good deal. Thanks More

Dealing with salesman Mike Edwards and sales manager Joe Bogigian made buying my vehicle at Dana Motors very confortable, No haggling, made me feel at ease the throughout the whole process. Mike brought me Bogigian made buying my vehicle at Dana Motors very confortable, No haggling, made me feel at ease the throughout the whole process. Mike brought me out the the lot and looked at all the cars he thought I would like with no pressure. Treated me with the up most respect.. total gentleman.... As for the sales manager Joe Bogigian, Great guy to deal with, respectful, helps you the best he can to make you happy and drive off the lot with the car of your choice... I tip my hat to both of you! Thank you again guys for your service.. A+++++++++++ across the board!!! Thank you Joe Galante More

quick and efficient people were pleasant and got me out in time. I have confidence they will do a good job servicing my focus st which I bought at Dana in time. I have confidence they will do a good job servicing my focus st which I bought at Dana More

yes it was a great time working with rich harley and kelly mulin they were more than helpful they both worked so hard to get me in my pre owned 2008 lincoln mkx awd in within a few hours they were fanta kelly mulin they were more than helpful they both worked so hard to get me in my pre owned 2008 lincoln mkx awd in within a few hours they were fantastic. More

I bought two cars from Roy Alston in april i came in to bye 1 as a surprise for my wife and roy went out of his way to make us both happy with new cars he was busy on a friday night and even stayed late t bye 1 as a surprise for my wife and roy went out of his way to make us both happy with new cars he was busy on a friday night and even stayed late to make sure we left with the cars that night. This is the second time i bought cars from Roy and would recermend him to everyone. We love both our new cars. It is very hard to find good people like Roy that goes out of his way for someone and also remembers your name after 3 years.. Roy thank you for all your help More

Due to the fact that Hurricane Sandy destroyed our truck, we had to replace it. After shopping all around, waiting for insurance, we looked at many types of cars and trucks, my husband wanted his Ford truck we had to replace it. After shopping all around, waiting for insurance, we looked at many types of cars and trucks, my husband wanted his Ford truck again. When we entered Dana we had a good feeling right from the beginning. No bantering, they asked what we wanted and how much we were willing to pay. The rest is history. Very easy transition, enjoyed the personal attention that we received, and would definitely use them again. The entire staff at Dana was very accommodating and friendly. More

Very easy experience and overall nice guys who really seem like they care about long-term customer relationships vs. a quick deal. They matched other offers we found on the internet and even got the car seem like they care about long-term customer relationships vs. a quick deal. They matched other offers we found on the internet and even got the car ready within a couple hours for us to pick up - something others refused to do for some reason. They followed up with us the day after we took the car home to make sure we had everything we needed and are helping us now with getting and installing an accessory. Compared to other dealers in Brooklyn and Manhattan we've met over the past month, these guys were definitely worth the $15 toll to trek across the Verrazano! More

Dana Motors is passionate about cars and they have an enormous inventory. They enjoy what they do! My sales person was Richard Harley and he was without question the best salesperson I've dealt with in enormous inventory. They enjoy what they do! My sales person was Richard Harley and he was without question the best salesperson I've dealt with in 40 years. He was friendly, knowledgeable, honest, loved his cars, and really helped me figure out what I wanted. He got me a test drive, traded in my old car, and I drove off into the sunset with my new car very happy! You've GOT to go with Dana and ask for Harley! More

Dana Ford prides itself on being NY City's number 1 dealer, clearly an ambiguous term. They are the ONLY game in town (Staten Island), hence their sales, & leases reflect this. They certainly work the dealer, clearly an ambiguous term. They are the ONLY game in town (Staten Island), hence their sales, & leases reflect this. They certainly work the "hard sale" on you & Tony Donato tried to browbeat me into buying a new car when my intent and budget was for a vehicle one year old. Wait, it gets WORSE... The service department has my car A MONTH now, and has given me EVERY EXCUSE imaginable why the warrantee covered repairs have NOT been completed! Lie after lie about parts being on backorder when FordParts.com ASSURED me, they were available! In defense of Matt Lopez, I feel for this young man... he is OBVIOUSLY being DIRECTED by management to STALL and DELAY this repair work. He has probably been threatened with the loss of his job unless he "plays ball"... there is NO WAY he would be this ignorant without being under duress. My only explanation for all this is, I did NOT purchase the vehicle from Dana Ford. I'm sure Jim Cognetta the owner wishes to take care of HIS customers first... this is understandable. I can understand being pushed to the bottom of the pile, but A MONTH???? C'mon REALLY! Ford Motors even REIMBURSES Dana Ford for the work, but apparently this doesn't matter to them. Ford Customer Service is the ONLY one who got the ball rolling on this. Case in point... Dana told me the part I needed was, "Not in stock at ANY of Ford's warehouses in the entire COUNTRY" and gave me a printout showing NO INVENTORY. Lo & behold, after giving the complaint to Ford Customer Service, the part MAGICALLY appeared at the dealership THAT DAY when just 3 days before, there were NONE... in the entire United States!!!! REALLY????!!! Did they hire David Copperfield in the parts department ?!!! To say their behavior is disgraceful would be an understatement!!! More