Dana Ford Lincoln

I had a great experience at Dana Ford. The sales people were helpful, not pushy, knowledgeable, and to the point. No beating around the bush. They just gave you what you asked for. They didn't try to pu were helpful, not pushy, knowledgeable, and to the point. No beating around the bush. They just gave you what you asked for. They didn't try to push you into something you didn't want. I would definitely recommend this dealership to everyone. Great Experience! More

The service team is very respectful & courteous. They did everything they could to repair my truck in a timely manner. When a problem came up, they tried their best to rectify the situation & in th They did everything they could to repair my truck in a timely manner. When a problem came up, they tried their best to rectify the situation & in the end pulled through. I will definitely be recommending Dana Lincoln Mercury in the future. And if I need any further repairs on my vehicles, I will return. Thank you. More

Absolute worst experience of my life!!!! Went in and test drove a 2011 Ford Explorer. Called the salesman Steve on Mon morning and told him we would be in at around 6:00pm to purchase the vehicle. When test drove a 2011 Ford Explorer. Called the salesman Steve on Mon morning and told him we would be in at around 6:00pm to purchase the vehicle. When we got there we waited a little bit because we were early and he had another customer. We sat down with him and then it all went south. He had no idea how much the lou had quoted me on sat and i could not remember the exact number. I did ask for the number in writing on sat but the refused to give it to me. After waiting in the dealership for over an hour my husband and i left. I wanted $500 off the price they were offering me because i had to wait so long. I spoke to Doug the General manager and he informed me that he would not reduce the price because he did not feel he should lose money on the deal. Even though we know they are not losing money that is fine that he did not sell me the car. For a manager Doug is very unprofessional and i'm not saying that because he refused to budge on the price because the funny part about it is if they would have had everything ready for us when we walked in we would have purchased the car for the original price. I ended going to ALL American Ford and it was the best experience. We were offered coffee as soon as we walked in. Our salesman Chuck was very helpful and knowledgeable. We ended up leaving with the car that same day and paid less for it. STAY AWAY FROM DANA FORD!!!! More

We were long time customers of Island Ford (over 15 years), and presently own 3 Fords, but this was our first visit to Dana Ford. Can't say enough about the sales and management and help we received a years), and presently own 3 Fords, but this was our first visit to Dana Ford. Can't say enough about the sales and management and help we received at Dana. AWESOME experience. Negotiated a great price and financing. NO GAMES! Loved that! Picked up car same day. Each and every employee we encountered bent over backwards to assist in the sale, make sure any questions we had were answered and show they truly appreciated our patronage. Sheryl knew her stuff when it came to explaining the 2012 Focus and answered all our questions. A pleasure to deal with. Frank Curry was wonderful in explaining and showing all the new Sync technology and controls. Juan and Mark -thanks so much for working such a great deal and financing. I am looking forward to the Service Dept being as awesome as the Sales group. Thanks everyone again for a great experience. More

I came in for an oil change and inspection. After spending about 20 minutes with Steve, he had me in a new truck. In the 14 years that I've owned Ford vehicles (from a different dealer), this was th spending about 20 minutes with Steve, he had me in a new truck. In the 14 years that I've owned Ford vehicles (from a different dealer), this was the first time it was enjoyable. They were very pleasant, helpful, friendly, and went above and beyond what I would have ever imagined. I would highly recommend Dana to anyone looking for a new vehicle. Keep up the great work. More

the staff was proffesional ,friendy,WORKED hard to get me to my payment the girls that work there also could not do enough for us (STELLA)THE MANGERS,SALERS ,PEOPLE THAT SHOWED US THE HOW TO WORK ALL THE NEW to my payment the girls that work there also could not do enough for us (STELLA)THE MANGERS,SALERS ,PEOPLE THAT SHOWED US THE HOW TO WORK ALL THE NEW TOUCH SCREN WAS SO PATIENT WITH US More

everyone was excellent very friendly and helpfuland the new service manger was very friendly and he is doing a good job taking care of every thing new service manger was very friendly and he is doing a good job taking care of every thing More

I went to Dana out of curiosity of getting out of a current MKZ leas and into a new MKZ with Navigation. I had about 17 payments left on it. They Bought my car out with no questions asked and got me in current MKZ leas and into a new MKZ with Navigation. I had about 17 payments left on it. They Bought my car out with no questions asked and got me into a new 2011 MKZ that was fully loaded with every option. All there cars are nicely equipt and they worked on getting me into my price range without me feeling like I was in a haggling war or putting an excessive amount of money down. I definitely reccomend saving the money for he Jersey Tolls and buying at Dana. More

I dealt with Dave D and Nico who gave me great customer service and really worked with me to help me get the price i wanted for my car. service and really worked with me to help me get the price i wanted for my car. More

The total car buying experience was great. There was a hugh selection of vehicles and the sales team was very helpful and very responsive. They explained how to use allof the options and everything was de hugh selection of vehicles and the sales team was very helpful and very responsive. They explained how to use allof the options and everything was delivered as promised. The entire process was seamless. More