Dana Ford Lincoln

great coustomer service each dealer helped me and fought for me to get me in a vehicle of my liking and at an affordable price so i just want to thank them for the great experience of driving my new ford ex for me to get me in a vehicle of my liking and at an affordable price so i just want to thank them for the great experience of driving my new ford explorer More

Excellent customer service from the first phone call through to closing the deal and car pickup. Anthony G. is extremely knowledgeable and helpful. Ford’s technology is so sophisticated that Sales Con through to closing the deal and car pickup. Anthony G. is extremely knowledgeable and helpful. Ford’s technology is so sophisticated that Sales Consultants have to be so much more than sales people. Anthony fully understood all option packages as well as the technology behind them. He worked with me to figure out just the right model and options for what I needed. Kudos to FORD for the Focus and Kudos to Dana and Anthony G. for their tremendous service. Let’s face it; buying a new car is no fun. Anthony G. and Dana Ford made the process as painless as possible. More

i had a great experience with the service department. Friendly service reps and work was completed as promised. i was notified when work was completed and vehicle was ready to be picked up. i was made Friendly service reps and work was completed as promised. i was notified when work was completed and vehicle was ready to be picked up. i was made aware of 'The Works' service package deal. Service rep was Joe Dunn, who checked into a squeak coming from front end and had problem fixed. they even did my NY state inspection which was expiring. More

It is our 4th time goin to DANA. It started with Juan Estrella earning our trust. He made the exp easy, hassle free, & fun!. He is now a sales mngr, as he should be. He put us in the hands of Shaunna Bor Estrella earning our trust. He made the exp easy, hassle free, & fun!. He is now a sales mngr, as he should be. He put us in the hands of Shaunna Boreham. She also did all we asked, made the sale pleasant, despite some bumps (on our end) she worked w our schedule, price, and extras. I purchased a 2012 EDGE LIMITED for my wife, to replace our 2010. Juan made sure we were takin well care of. The finance dept was fast, and helped us w small details. We will prob be goin back for an MKS, as well as a new EDGE in 24mos!!. Jim Cognetta runs a seamless operation, and represents the brand very well. My 7 ur old son NICOLO loves his new car!. BOBBY & CAROLINE GERMANO 718-967-3480 More

Mr. Steiner and Mr. Dunn where very helpful .Quality of work was ok after sun roof repaired the 1st time had to go back because it made a rattling noise. work was ok after sun roof repaired the 1st time had to go back because it made a rattling noise. More

I have been dealing with Dana Lincoln Ford for about 7 years now and have leased various vehicles from them. Each and every time, my experience with them is nothing less than fantastic. Doug Hansen does a years now and have leased various vehicles from them. Each and every time, my experience with them is nothing less than fantastic. Doug Hansen does an exceptional job as well as Nori (finance) and Shauna (sales rep). I would recommend Dana to others at the drop of a hat. More

This is the second time we have come in to lease a ford everytime we dealt with Shaunna Boreham, we would never deal anyone else. She knows our needs and always made everything as easy as possible. I put a everytime we dealt with Shaunna Boreham, we would never deal anyone else. She knows our needs and always made everything as easy as possible. I put any of my friends or relatives in her hands she really cares about her customers and does everything she can to make the experience as smoothe and carefree as possible, she is the best, especially when there are certain issues involved, she makes you feel confident eases your tensions. Shaunna is a gift and Dana dealership is lucky to have her. More

**NOTE: I started a review and was almost finished when I must have hit the wrong key, and lost what I'd started (I may have inadvertentley sent it). This is the complete evaluation. On 3/3/12, my wife an must have hit the wrong key, and lost what I'd started (I may have inadvertentley sent it). This is the complete evaluation. On 3/3/12, my wife and I visited the Dana Ford/Lincoln showroom to look one particular Certified Used car they'd advertised online; our reason was to replace an existing vehicle we owned. We did not have definite plans to purchase any vehicle today, but were interested in one particular car. In no small fashion, for the reasons set forth below we did make the purchase today. The moment we entered the showroom, we were greeted in a friendly manner. Steve Keely, the salesperson we dealt with, seemed and was genuinely interested in assisting us and making the experience pleasant -- and above all never employed any "high pressure" tactics. He was polite, attentive, and knowledgeable the entire time. I apologize for not remembering their names, but the Sales and Finance Managers who assisted us were also worthy of mention for their assistance and interest in processing our purchase. Indeed, all the dealership employees we came into contact with were friendly. More

awsome no bs very staight foward overprocess was super short Anthony Giagnacovo he is a good guy he is not your typical car sales man who would sell you his mother if he had the change. anthoy is down to short Anthony Giagnacovo he is a good guy he is not your typical car sales man who would sell you his mother if he had the change. anthoy is down to earth and a honest guy and over all in the end it was just a awsome experience More