Dana Ford Lincoln

Great experience Roy Alston was a great salesmen, patient, accommodating and knowledgeable. The Sales Manager Nick Abbruzzese was the best!. Everyone was very nice. Roy Alston was a great salesmen, patient, accommodating and knowledgeable. The Sales Manager Nick Abbruzzese was the best!. Everyone was very nice. Overall the experience was great. More

Warranty service At first there was delay in getting the part needed but once the part was in Jamie did an excellent job in assuring great customer service. He also ma At first there was delay in getting the part needed but once the part was in Jamie did an excellent job in assuring great customer service. He also maintained communication throughout the process. More

Great Lincoln Dealership I have visited most Lincoln dealerships on Long Island and came across Dana Ford Lincoln in Staten Island. I requested a price for a 2016 Lincoln MKX I have visited most Lincoln dealerships on Long Island and came across Dana Ford Lincoln in Staten Island. I requested a price for a 2016 Lincoln MKX they had it stock. I was given a true car estimate for the cost through American Express. The price was 2,000-3,000 better than any other dealer I went to. Still skeptical, My wife and I took a ride to Staten Island to check it out. We were greeted by our salesman Roy Alston. He was a very nice guy and frankly the most knowledgable about the 2016 MKX features of anyone I spoke to at the many dealerships I visited. Needless to say we made a deal and I could not have been happier. Thanks Roy and thanks Dana Lincoln! More

Oil change. Ford service is always quick, efficient and courteous. I always bring my vehicle into Ford for service and maintenance. Nice waiting area equipped wit Ford service is always quick, efficient and courteous. I always bring my vehicle into Ford for service and maintenance. Nice waiting area equipped with good amenities for your wait time and they return your vehicle washed too. More

I wanted to read Came in with the NY Times for a couple of minutes away from kids to read while my car was being serviced...But they finished the car way too soon...So Came in with the NY Times for a couple of minutes away from kids to read while my car was being serviced...But they finished the car way too soon...So much for reading... More

A job well done. The service department is aces. The service department offered shuttle service to my home and back due to a long period it would take to service my The service department is aces. The service department offered shuttle service to my home and back due to a long period it would take to service my vehicle so I wouldn't have to wait a long time in the waiting room. . Keep up the good work. More

Warranty repairs I was treated like family and all my concerns were addressed..I had my vehicle back earlier than promised and in perfect condition.Pleasant atmosphere I was treated like family and all my concerns were addressed..I had my vehicle back earlier than promised and in perfect condition.Pleasant atmosphere all around More

Great service Jamie Liga was great. He was very helpful and provided great service. Sam in sales was also very good, he sold us a beautiful truck. Jamie Liga was great. He was very helpful and provided great service. Sam in sales was also very good, he sold us a beautiful truck. More

Amazing dealership great service fast and pleasant!!!!! From start to finish the experience was amazing been going there for years Steve Riccardone and Matt Riccardone were beyond excellent!!!! Would highly From start to finish the experience was amazing been going there for years Steve Riccardone and Matt Riccardone were beyond excellent!!!! Would highly recommend to everyone and anyone More

Service I came in to have my car service on a Thursday because I was driving to MD for a wedding on Friday. After waiting all day to get my car back Joe info I came in to have my car service on a Thursday because I was driving to MD for a wedding on Friday. After waiting all day to get my car back Joe informed me that something had gone wrong and they need to keep the car overnight. I done live in SI I use to and have always love the service at Dana ford. To make a long story short they gave me a loaner car to drive home. My car still was not completed on Friday and the service manager called to apologize for the inconvenience . To say the least I ended up driving a brand new MKS to MD loved it. No I did not buy one. However I appreciated the support customer service . Keep up the great work and I will continue to drive miles and pay that toll to have my car service. More