Dana Ford Lincoln

Awesome Customer Service.. I was leasing a 2014 Ford Explorer which I absolutely love. As my lease agreement was soon coming to an end I came in to see what my options were. R I was leasing a 2014 Ford Explorer which I absolutely love. As my lease agreement was soon coming to an end I came in to see what my options were. Richard was my Salesperson. I explained to him that although my credit wasn't the worst, it wasn't the best. Richard assured me that everything would out and it did I left out of dealership with a 2016 Ford Explorer!! How excited am I? Richard was kind and patient throughout the entire process. More

oil change, tire rotation, check levels,sync phone When I arrived the tech said 45 min, It was more like 1 1/2 hrs. So now after 45 Im watching the clock.I really didnt expect the car in 45min but tha When I arrived the tech said 45 min, It was more like 1 1/2 hrs. So now after 45 Im watching the clock.I really didnt expect the car in 45min but that is the point.Late arrival you can get anywhere even at ford However I really like the car wash with service,and your waiting area, large enough so you dont feel like your on top of the other customers, instead its bright, airy, coffee available , you can charge your phone or i pad while you wait very nice,comfortable More

Great Service advisor Jamie was very good in communicating to me what the concerns were with my Ford Escape,worked out a plan to rectify the situation, although didn't an Jamie was very good in communicating to me what the concerns were with my Ford Escape,worked out a plan to rectify the situation, although didn't anticipate the money I had to spend with this service ,I'm completely satisfied with the outcome thank you for your courteously and putting me in a loaner until my truck was ready More

Good service. I have been buying cars from Dana for the past decade. I have leased 4 cars and bought 1 and never had a problem. Recently I had an issue with damage I have been buying cars from Dana for the past decade. I have leased 4 cars and bought 1 and never had a problem. Recently I had an issue with damage to my bumper, but it has since been resolved. More

Enjoyed A Fine Cup of Coffee While Getting Some Email Out Dana Ford has become my go to dealer for all my Ford service needs. I have had nothing but satisfying and positive results whenever I bring my vehicle Dana Ford has become my go to dealer for all my Ford service needs. I have had nothing but satisfying and positive results whenever I bring my vehicle in for service or repair. The staff is outstanding from the professionals who politely answer the phone and schedule appointments to everyone of the service advisors I have had the pleasure of dealing with. Yesterday I met Anthony, but on previous visits I have dealt with Joe, Charles and Jeff. They all have done an excellent job keeping me informed and updated on all repairs and needed service work. Kudos to all the mechanics and assorted service personnel as they have made expert one and done repairs every time. I have to thank Charles especially for enrolling me in the service rewards program. I highly recommend this program. Called just before noon yesterday to inquire if I could get an oil change, spoke to someone who said no problem even though I couldn't get there until 1pm. Once I got checked in, I went to the customer lounge and made a coffee. I did some work on my laptop and fired off a couple of emails in an hour. It was then I went to stretch my legs and get some air out front. Stepping outside I noticed an Explorer just like mine, same color, but much nicer, being parked out front. Wait.... it was mine, Thanks courtesy wash for erasing winter storm Jonah, it was crusted in salt when I brought it in. Now for the best part. I went to the service desk to pay and get my keys, Bonus I had a complimentary oil change coming via the rewards program. It does not get any better than that. You may not always be out in an hour as I was but the desired results of a well maintained and repaired vehicle has added up to all my travels in that Ford being trouble-free and Dana Ford Service is one of the top reasons for that. More

Absolutely amazing! I had an absolutely amazing experience at dana ford. I was politely welcomed by 2 sales reps who were eager to help me and had an absolute pleasure do I had an absolutely amazing experience at dana ford. I was politely welcomed by 2 sales reps who were eager to help me and had an absolute pleasure doing so. I felt as if they really wanted what was best for me and I felt I was getting better service than any other car dealership on the island. From test driving the car to work out a price that was right for me and even the registration and plates turned out to be extremely smooth. I got in and got out with a big smile on my face. Will gladly recommend Dana ford to all my family and friends. More

Totally Satisfied Excellent Service , Joe is very professional & helpful. handled my concerns. The car service is excellent I no longer have to concerned about gettin Excellent Service , Joe is very professional & helpful. handled my concerns. The car service is excellent I no longer have to concerned about getting a ride to pick up my car, this is a wonderful service thank you. More

Top notch from start to finish I have visited 8 dealerships in the last month. I think they used every sleazy sales trick in the book on me. Dana and one other (Hackensack) were the I have visited 8 dealerships in the last month. I think they used every sleazy sales trick in the book on me. Dana and one other (Hackensack) were the only ones that listened closely and addressed my concerns without ANY high pressure sales tactics. Yes, my lease went through in about two hours. More

Lincoln service Excellent professional, knowledgeable, friendly service, from my service specialist Anthony to all the employees, love Dana Ford and I always recomme Excellent professional, knowledgeable, friendly service, from my service specialist Anthony to all the employees, love Dana Ford and I always recommend them to my family and friends. More

Great Service Chuck and his team provide exceptional service. They are cognizant of time and make an effort to get you in and out in reasonable fashion. I don’t min Chuck and his team provide exceptional service. They are cognizant of time and make an effort to get you in and out in reasonable fashion. I don’t mind taking my Lincoln for service, they are professional, accommodating and most of all the facility is clean and inviting. More