Dana Ford Lincoln

The best buying (leasing) experience I've had. Rich went out of his way more than once to make it worth the trip from New Jersey, and will ask for him next time. Everyone else we met was equally fr Rich went out of his way more than once to make it worth the trip from New Jersey, and will ask for him next time. Everyone else we met was equally friendly and helpful in making our choice. More

1 week of hassle After bringing my car in to dana ford service on Thursday February 11th I received the car back on Wednesday February 17th. All that needed to be done After bringing my car in to dana ford service on Thursday February 11th I received the car back on Wednesday February 17th. All that needed to be done was tire pressure sensor reset, horn to be fixed, and noise when turning the steering wheel. I called several times for updates and was promised a call back on more than 5 occasions, finally on the 6th attempt I received a phone call back, this was over the course of 4 days. After finally getting my car back and getting home, I noticed that the bumper wasnt fully on. They forgot to put retaining screws into the wheel well liner and under the bumper causing the liner to drag and scrape my tire. After calling about this I was told to come in within 30 minutes and it will be taken care of right away. I came in and was told it will be an hour or two to put in the 6 screws missing. I said thats ridiculous and asked them for the screws and that I would do it myself. They happily provided me with the screws and I laid on the floor in the service center screwing in these screws by hand. Oh and they promised that the techs checked the fluid level but the anti freeze was never refilled so I had them do that when I came back as well. In summary this experience was on the level of some shady mechanic and not something one would expect from a dealership. More

Painless Just leased a 2015 Ford Edge through Dana. Frank was very knowledge about the vehicle and helped me to feel comfortable with the process. I would reco Just leased a 2015 Ford Edge through Dana. Frank was very knowledge about the vehicle and helped me to feel comfortable with the process. I would recommend this dealership to anyone in the NY NJ area. More

Excellent experience My first visit. Had an appointment was taken on time. Comfortable waiting area with clean rest room. Easy checkout. I was worried because I did not pu My first visit. Had an appointment was taken on time. Comfortable waiting area with clean rest room. Easy checkout. I was worried because I did not purchase my car at Dana but they were professional and courteous More

No hassle A few months ago we visited Dana and spoke to Vincent Langilotti. We discussed what we were thinking of doing and he was very informative and helped A few months ago we visited Dana and spoke to Vincent Langilotti. We discussed what we were thinking of doing and he was very informative and helped us towards a final decision. We returned to Dana once we made our decision, met with Vincent and leased a 2016 Escape. We had an Escape many years ago, bought an Explorer after that (had it for 8+ years) and traded it for our Escape this trip. We are really loving our new Escape and learning all the new features. After we completed this lease, I found out that 3 friends and neighbors have the same vehicle. Vincent made this experience so hassle-free that we were pleasantly surprised. Dana is the way to go! More

Excellent .. I just purchased two king ranch trucks for my business. This dealership has great service. great people, I highly recommended buying your cars\tru .. I just purchased two king ranch trucks for my business. This dealership has great service. great people, I highly recommended buying your cars\trucks from them. More

Wonderfully smooth I thought that Kristiana was wonderful to work with and made the process of my trade in very easy. She was very personable and easy to deal with alon I thought that Kristiana was wonderful to work with and made the process of my trade in very easy. She was very personable and easy to deal with along with Matt and Luigi More

Sales My overall experience was awesome. This is my third vehicle from there and by far the easiest. I could not have planned for a smoother purchase. Than My overall experience was awesome. This is my third vehicle from there and by far the easiest. I could not have planned for a smoother purchase. Thank you! More

Awesome Customer Service.. I was leasing a 2014 Ford Explorer which I absolutely love. As my lease agreement was soon coming to an end I came in to see what my options were. R I was leasing a 2014 Ford Explorer which I absolutely love. As my lease agreement was soon coming to an end I came in to see what my options were. Richard was my Salesperson. I explained to him that although my credit wasn't the worst, it wasn't the best. Richard assured me that everything would out and it did I left out of dealership with a 2016 Ford Explorer!! How excited am I? Richard was kind and patient throughout the entire process. More

oil change, tire rotation, check levels,sync phone When I arrived the tech said 45 min, It was more like 1 1/2 hrs. So now after 45 Im watching the clock.I really didnt expect the car in 45min but tha When I arrived the tech said 45 min, It was more like 1 1/2 hrs. So now after 45 Im watching the clock.I really didnt expect the car in 45min but that is the point.Late arrival you can get anywhere even at ford However I really like the car wash with service,and your waiting area, large enough so you dont feel like your on top of the other customers, instead its bright, airy, coffee available , you can charge your phone or i pad while you wait very nice,comfortable More